HP Officejet Pro 6830: Problem with head of printing and error 0xc19a0020

Tried on MS 8.1 64-bit and Mac OS.

Having a problem with the printer.

Constantly saying problem with printhead 0xc19a0020.

Tried the troubleshooting suggestions, no results.

I tried unplugging ink and placed back, even.

Any suggestions? Should I replace the print head? Possible with warranty?

Hi @Sergey_Burnos

You will need to contact HP Support to obtain a replacement. Are you based in the United States? If so, please call 1-800-HP-invent (1-800-474-6836).

Can you please let us know how you get on?

Thanks, Ciara

http://support.HP.com/us-en/document/c04839288

Tags: HP Printers

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