White screen during navigation

While browsing my computer crashes and I get a white screen on the web page. I can read it yet, but it's like a fog. Also, I can't perform any function. I can't scroll, Ctrl-alt-del bring up the Task Manager, nada! The only way I can get out is to unplug my computer, and then reconnect. Help?

Hi Sirloin3,

A. what browser do you use?

B. When you started this topic?

C. recent changes made on your computer?

D. you get any error message?

I suggest you to do the following if you are using internet explore for navigation.

Step 1

Open internet explore in safe mode with networking to check if the problem persists.

1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

Click the Start button. Click the arrow next to the shut down button, and then click restart.

2. do one of the following:

·         If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

·         If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

3. in the display Advanced Startup Options , use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options.

4 log your computer with a user account with administrator rights.

When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To leave safe mode, restart your computer and let Windows start normally.

For more information, visit the below links:
http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

Step 2

If there is no problem in SafeMode with networking you can reset Internet Explorer settings and check.

Open the link given below and click the Fixit button which will automatically reset the internet Explorer. http://support.Microsoft.com/default.aspx/KB/923737

Your changes take effect the next time you open Internet Explorer.

NOTE: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

Previous post: the result.

Bindu S - Microsoft Support

[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

Tags: Windows

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          Value
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            privacy.sanitize.migrateFx3Prefs         true
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    • Version 0.9.17, copyright 2006-2010 Veetle Inchttp: / /www.veetle.com/
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