White / white window FF when aired by VNC / Teamviewer / NoMachine

Hi, I'm a desktop PC Windows 10 remote using Real VNC, TeamViewer, NoMachine and other access.

The point is Firefox and Chrome appear as white / white windows when opening, one thing is not happen to the native Internet browser = Microsoft Internet Explorer and MIcrosoft Edge, both behave normally. I have to use Microsoft browsers instead of my beloved Firefox.

Could someone tell me why FF and Chrome are not disseminated, and instead, I get a blank, white, window I can nothing more than to shut it down?

Thank you.
PS: My client computer is a Windows 8.1 and the distance with browsers is a Windows 10.

Hey Fulmercurio, I did some searching around and perhaps found what was causing it. Apparently in Windows 8, anything that requires a GPU treatment would not be made (ex: closed the lid of the laptop or monitor). It is possible that it may have carried forward in Windows 10.

Try disabling graphics hardware acceleration. As this feature has been added to Firefox, it has gradually improved, but there are still some problems.

You will need to restart Firefox before this takes effect so save any work first (e.g. you compose mail, documents online that you are editing, etc.).

Then perform the following steps:

  1. Click the menu button

    then select the Options under Windows or Preferences on Mac or Linux.

  2. Select the Advanced Panel, then on the general tab.
  3. Uncheck the use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

This solve your problems? Please report to us!

If the problem is resolved, you should check the updates for your graphics driver by following the steps in these articles in the knowledge base:

Thank you.

Tags: Firefox

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