Why a game not load in Vista Ultimate but in Vista Home Premium?

Hello
First time user form. I need help! I just bought the new Need for Speed Undercover PC game.
I bought my son the game, so that we could play together online. His system has XP Pro installed on it.
The game works very well. I have Vista Ultimate and will not go beyond the screen of the installation directory. I tried to install it on the new laptop from my wife who uses Vista Home Premium and it worked fine. So what would be the difference between these systems two vista? Am I missing something here?

My Info system is as follows:

Computer:

Operating system

Microsoft Windows Vista Ultimate

Operating system Service Pack

Service Pack 1

DirectX

4.09.00.0904 (DirectX 9 .0c)

Motherboard:

Type of processor

CPU #0 AMD Athlon (tm) 64 X 2 Dual Core 6400 processor + 3.22 GHz

CPU #1 AMD Athlon (tm) 64 X 2 Dual Core 6400 processor + 3.22 GHz

Name of the motherboard

ASUS M2N-E SLI motherboard ID

Motherboard chipset

Unknown

System memory

4 GB

Type of BIOS

Award BIOS Message ASUS M2N-E SLI ACPI BIOS Revision 1102 (11/09/07)

Display:

Video adapter

GeForce 9600 GSO

Monitor

Reference Dell E207WFP [NoDB] (641806B9223L)

Storage:

IDE controller

Double standard PCI IDE controller channel

SCSI/RAID controller

Microsoft iSCSI initiator

Floppy drive

Floppy drive

Hard drive

320 GB WDC WD3200AAKS-00SBA0 ATA Device

Hard drive

320 GB WDC WD3200KS-00PFB0 ATA Device

Optical drive

PLEXTOR DVDR PX-800 a ATA Device

Optical drive

PLEXTOR DVDR PX-800 a ATA Device

Thank you for your help

Is your drive E:\ where you install the game from? (e.g. CD or DVD)

If so, the media may be bad.  The disk might have scratches or other problems, or the drive itself could be dirty.  A can of compressed air which will usually clear upward.

The fact that the file is named autorun.dat is odd.  Any possiblilty that installation runs two times at the same time?
Brent
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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