Why are my Gallery pictures and videos does not?

I have an iPhone 16 gb with ios 9.3.1 6s my photos and videos in my Gallery are not loading. The photos are blurry and do not play videos. There is a small circle in the lower right corner of each image. I saw a way to solve this problem is to change the settings in my phone to "optimization of the storage of the iPhone" "Download and keep the originals" I tried, but it still does not work. What should I do about it?

Have you tried a forced reboot? Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. You won't lose anything.

Tags: iPhone

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