Why areas filled the void when opening in the Macs?

I can create a form in Acrobat, fill in the fields, activate it for reader, put online for download, and they see very well on a PC in the browser. However, when opened in Mac or iPhone, the fields are empty. Something special I should tell customers to make it work on a Mac? The time now I don't know what application they use to view.

Thank you

Steve H

I just did a quick test. I opened the file in Acrobat. Drive and preview on Mac. They are all showed their initially seen content. When I made a change to a field in the preview and saved the file, the contents of the field are not displayed when subsequently opened in Acrobat/Reader. This is a bug of well know preview. In short, overview corrupts the fields, the content is not visible. This can be partially corrected by exporting form data to a file and re-import, but does not cancel all the damage. It makes data visible, however. You can also run a script to actually do the same thing.

You need to warn people, it's not not to use the preview to make changes. Instead, use Acrobat. Player can make changes, and then save the modified document if you apply the document with Acrobat usage rights: Advanced > extend features in Adobe Reader...

Tags: Acrobat

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