Why can I never get a good picture on my imac when using Skype?

Why can I never get a good picture on my imac when using Skype?

I use the free Skype to talk to my friend in China every week. They always see me on their computer or phone clearly, but I can never get a good video of them, clues why? I see a good image of myself, but never of them. I can't adjust the settings of the built-in camera because they are fixed. Is this my router modem, which is 8 years old now. What is causing this problem. If you look on YouTube there are hundreds and thousands of good quality webcam videos then why am I having this eternal problem year after year? I've got El Capitan OSX

If they can see you clearly, the problem is not on your side - at least not in your Mac. Could be the router or you internet connection. Otherwise: https://support.skype.com/en/skype/mac/

Tags: Mac OS & System Software

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