Why can't I get help from you people? Thunderbird is installed, but does not.

I have followed closely the Thunderbird installation instructions. I am running WinXP pro. Thunderbird is there but does not. I am 78 years old and I need help from you re: install. I'm not paying $$ $to get a computer tech to come to my house and install Thunderbird. I had no problem installing Firefox and Thunderbird is an absolute drongo. Please call me at xxx-xxx-xxxx or send me a number to call. I need human help. PLEASE, I BEG YOU! Thunderbird everything is there but gets no mail.
Sincerely, Sara

Hi Sara, why did you install Thunderbird? What e-mail program you were before (for example, Outlook Express)?

Tags: Thunderbird

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