Why can't load Windows 7 service pack 1 (KB976932)? I get error codes 80073712and 371b try to download the service pack and Exployer 9.

I became aware of this problem when I couldn't load Service Pack 1 or 9 of Solution Explorer. I had a nessage download failed and only mentioned such error codes above.  I downloaded System Update Readiness Tool and tried to get these updates again, but still receive error messages.   I have a new HP, about 2 months, if anyone has any other ideas of what I could try to get the updates I want?   I am running Windows 7.

Hi rn302,

Try the steps in the following article links:

Problems to install a service pack for Windows 7 or Windows Server 2008 R2

Advanced guidelines for the diagnosis and servicing of fixing corruption

I hope this helps.

Tags: Windows

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