Similar Questions

• Why can't I install all programs creative cloud? It is only some of them I can, others only said "try"...

  Why can't I install all programs creative cloud? It is only some of them I can, others only said "try"... I'm a photographer, so I need photoshop and lightroom, but I can not install it apparently, just try...

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• can not buy creative cloud as a CS client

  I decided that I wanted to buy Creative cloud as an individual customer of CS but when I put my serial number it said I was not eligible. Is it because I had already bought my CS Suite for student/teacher? If so, what are my options for the purchase of creative cloud?

  Education versions are not eligible for membership DISCOUNT, but you can subscribe to regular price

  Cloud Plans https://creative.adobe.com/plans

  -Special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

  -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html

  -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

  - and conditions for subscription http://www.adobe.com/misc/subscription_terms.html

  -What is in the set of Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

  -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

• can not buy Creative Cloud

  I tried to buy Creative Cloud 100 times now... It says try again later or another browser, then I did but nothing seems to not work

  Please click the option below: https://creative.adobe.com/plans

  If not work try to clear the caches and cookies.

  Reset your browser.

  Let us know if it works.

  Concerning

  Megha Rawat

• Can not buy creative cloud (photoshop) of Macedonia (FYROM)?

  Hello!

  When I click on the button to buy $ 99 annual prepaid I had the screen with 4 points and can't go any further

  Can you help me please?

  Thank you

  

  Plan of cloud creative photography

  ---

  1. Signed as Fa

  2. Review the details of the accession

  3. Provide your payment information

  4. Confirm

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Can not buy Creative Cloud subscription in $ US - guard forcing books for some reason any.

  Lived so much hassle trying to buy the complete package of creative cloud.

  First think I'd be able to get it for a discount because of the offer at the end of the free trial and then finally to realize that I would not be able to. (I wish it was a little more obvious, but hey, maybe I'm just blind.) And then tries to buy it at the price loud and have him try to force me in books and a UK billing address instead of $ over and over again. Then I try to get help, and all guard away from the real help trying to look FAQ questions. When she finally suggests cat instead of the Forum, the button does not work! - http://screencast.com/t/22CeXEjp9

  
  So here I am, more than a week after initially tempted to buy this having nothing to show for it. =/

  Help please?

  The country of your Adobe ID is the United Kingdom. The country of your Adobe ID and credit card must match. That's why the price is defined like this.

  To change your country follow the instructions on this help page: change the country associated with your Adobe ID

  Do not forget that the country of your Adobe ID and the credit card must match.

• Can not buy creative cloud subscription

  I tried to buy a subscription to creative cloud for the last few days and it does not work. I tried different browsers, different devices and same call sales Adobe and it still does not work.

  Anyone else having issues?

  Looks like it's easier to spend money!

  Help, please.

  Thanks for the update. Glad to hear that you were successful graphic Azalea.

  Others are still difficulties?

  -Dave

• Why can't everything just cancel my creative cloud?

  It does not help me in LR and I want to cancel, but now I tells me I have to pay up to 50% of the one year subscription.   An I've dealt with before adobe and they overcharged me for a product, and I had to jump through hoops to get a refund. But they refund my money... so I thought I would give them another chance, but never again.

  I tried the plan for 2 months, it does not provide an improvement for me.  And they won't let me Cancel.

  Never again, adobe, ever.

  Cloud Plans https://creative.adobe.com/plans

  -Subscription conditions https://www.adobe.com/misc/subscription_terms.html

  -Purchase of FAQ https://forums.adobe.com/thread/1926340

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Why can't download apps CS6 with creative cloud?

  I need to create DVDs and Blu Ray discs, so I'll try to upload again CS6 first download Premiere Pro CS6. I already pay for creative cloud and use the latest version of first. However, when I followed the instructions here: CS6 still not installed with creative cloud I don't see CS6 first in the list. All I see are edge animate CC and Gaming SDK. What should I do to download CS6 first so I can get my hands on yet?

  Hi Dan,.

  Please visit this link to download previous versions of Adobe Creative applications

  http://helpx.Adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. HTML

  If you're still having trouble after checking the above procedure, contact Adobe customer service on the link below for assistance:

  (be sure to connect to adobe.com with your Adobe ID first)

  support for download/installation/configuration/license/activation

  moved download , installation, commissioning creative cloud download & install

  Guinot

• Why can't I go into Adobe Creative cloud?

  I installed Adobe Creative cloud to create drawings in adobe illustrator. I use a brand new Windows 7 computer. I clicked on the icon, it says that creative cloud needs an update, the 'fine ok.' Its starts updating, but it stops at 2% and he says "Trying to connect to server." What is c? So, I decided to wait a few minutes for the download to continue but I waited 4 hours and nothing happened. It still says 2% (trying to connect to the server). I've tried everything, even your advice on your sites Web, but nothing has been similar to my problem I have. Please help me. I want to use Adobe Illustrator! Do you think I could jump just the update, but it's mandatory! Help me!

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• I want to buy creative cloud for students, but it can not find the mine school. My school is in the Netherlands, what to do?

  I want to buy creative cloud for students, but it can not find the mine school. My school is in the Netherlands, what to do?

  Your Adobe ID account shows the United States as the country which is why you see this list.  If you are not based in the United States, you will need to create a new Adobe ID with the country properly before you place your order - see change the country associated with your Adobe ID

  Thank you

  Bev

• I'm living in french Island (Martinique) and I can't buy creative cloud on my mac. Why?

  I'm living in french island (Martinique) and I can't buy creative cloud on my mac; Why?

  Adobe resellers http://adobedealreg.force.com/PartnerSearch?lang=en

  -http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

• Why Business catalyst is not said I have to buy Creative Cloud to publish my site, but I have already

  BusinessCatalyst says that I have to buy Creative Cloud to publish my site, but I already have Cloud creative and connected correctly.

  Hello

  This can happen if the site map is not no web hosting. Muse published sites are web hosting site, if the site map is other than web hosting, then it asks you to upgrade the site instead of launching the site.

  Also if you use a different account of BC, which is not pursued for the subscription of the CC then also it asks you to upgrade the site.

  Please let me know the url of the site you want to push to live.

  Thank you

  Sanjit

• Can I buy Creative Cloud in the American Web site and use it in China? Because I can't buy CC in China.

  We are a small company and we want to use creative cloud. But CC is not currently sold in China. So, I want to know if I can buy the United States or Hong Kong it Adobe.com site (or anywhere) and use it in China.

  The license agreement allows?

  Please refer to I am in China. Can I buy Creative cloud of US store and use it in China?

  (Double Post)

• If I buy Creative Cloud subscription should I used products only in connection or without an internet connection, I will not use this app?

  If I buy Creative Cloud subscription should I used products only in connection or without an internet connection, I will not use this app?

  Hi alperb33255764,

  You can use what you want, there is no such limitation. However when you go to cloud service based like loading or sync files to your cloud storage, you need an active Internet connection.

  I recommend you see this KB doc for more information on creative cloud: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html

  Kind regards

  Rahul