Why does say "earlier version already installed" when I try to install Acrobat Reader
I had Adobe on my computer, and then it began to take on icons on my desktop. I uninstalled it now when I try to re - install it tells me he's already there. I can't find it in any list of program. What I'm doing and why he tried to open all of a sudden?
Hi rsdsalon
Please use the tool from here: http://labs.adobe.com/downloads/acrobatcleaner.html
Reinstall the player from here: https://get.adobe.com/reader/otherversions/
Kind regards
Rahul
Tags: Acrobat
Similar Questions
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Why does say "language/platform not supported" when I try to download Adobe Pro XI?
I used the trial from adobe without problem and then when I tried to download the program, this message came, unsupported language / platform?
I use Windows Vista.
Hi David,
Windows Vista is not a supported platform / tested for Acrobat 11.
Please check the technical specifications at: Tech specs | Adobe Acrobat Pro XI
Kind regards
Rave
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How can I get the program installed?
Hi dons86024068,
Please run this tool cleaner Download Adobe Reader and Acrobat cleaning - Adobe Labs tool, restart your system and then try again to install Acrobat Reader DC using this link Adobe - Adobe Acrobat Reader DC Distribution.
I would like to know if it works.
Kind regards
Nicos -
I get an error message when I try to download Acrobat Reader for my Mac
I tried to download Adobe Reader for my iMac several times. After going through all the steps that I'm trying to view and print a PDF documents and I get the following message: "Adobe Acrobat Reader DC look at a PDF of documents in this browser you need to launch Adobe Acrobat Reader DC and except the end user license agreement, and then quit and restart the browser." While going through the steps to download it tells me that I have completed and redirects me to a page that gives me the choice to buy the cloud. I won't buy the cloud. He never gave me the possibility to accept the end user agreement. What I have to buy the cloud to use Acrobat Reader or can I download and use Acrobat Reader without cloud?
Hello
You need not buy clouds of Adobe to download the player.
It would be just an advertisement. You can easily ignore.
Just accept the EULA and download Acrobat Reader on your system.
You can visit the following link to download Adobe Reader.
Adobe Acrobat Reader DC install for all versions
Let us know in the case where you face additional problems.
Concerning
Sukrit diallo
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Newer version already installed error message when you try to install acrobat reader
When you try to download acrobat reader 10.0 that it gives me the error "New version already installed" I'm not there that in the list of installed programs. so that I can uninstall it. JavaScript is also enabled in my browser. Please help in how to proceed.
Hi bond_007,
Cleaning of Acrobat Reader Download Adobe Reader and Acrobat tool - Adobe Labs tool to uninstall the application.
Then try to download the Acrobat Reader software from here: http://get.adobe.com/reader/enterprise/
Let me know if it solves your problem.
Kind regards
Meenakshi
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Why does say download error when I download creative cloud? It worked the other day, but when I came back on my laptop that I couldn't open my apps I had installed
Hello
Please see the links below for help:
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
Re: Creative Cloud "Download error" message
Error in downloading, installing or updating Adobe Creative Cloud applications
Hope this helps!
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I recently bought the CC year subscription (pre-paid, student version if that helps). has worked on my laptop but now that I tried to install them on my desktop computer programs (PS, After Effects, animate and first so far) only appear as versions test, and when I try their license with my email ID Adobe said I have no subscriptions (while my full subscription details appear when I connect to my Adobe ID on the website).
I thought that a possible reason for this could be that I accidentally left my laptop on when installing the CC app on the desktop (like you are supposed to only use one device at a time), but nothing has changed even when I switched the laptop turned off and repeatedly connected to my Adobe ID on the desktop.
Would be great if someone could help me, thanks in advance!
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Disconnect, connect you - desktop creative cloud application
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Help of activation & deactivation
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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I have downloaded the driver NOR-DAQmx 9.4, but when I try to install it I get the message:
Cannot install
o OR Measurement & Automation Explorer 5.0 (superior version already installed)
What does that mean? I have LabVIEW 2012 (Windows), version 12.0, 64 bit.
Thank you
Neil
I think what is happening is that DAQmx is installed correctly, but the installer also try to install an older version of Measurement & Automation Explorer (MAX), which is what causes the error.
You can check that DAQmx has been properly installed by opening MAX and check if it is listed on the software tab on the left.
One thing to keep in mind is that 9.4 DAQmx is not compatible with LabVIEW 2012, so you can just upgrade to the latest version of DAQmx, which is 9.6 and is compatible with LabVIEW 2012.
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I have tried everything I know including contact iYogi and still can not get installed. When we try to install Java it will say it is already installed, but we can't find it.
After you install Java, it should appear in the Panel. In addition, if you select Add/Remove Programs, you will find it. If she isn't here and you could not find it, then reboot your PC and try again and if the same question, then contact Java support:
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Update of Adobe Reader DC - New Version already installed
I am currently machine
Windows 7 Enterprise x 64 with the image of the company
G2 EliteOne 800 HP AIO
The user has a corporate webapp that is supposed to view reports in PDF with Adobe Reader form through a HTML framework. The version of Reader included in the image is Adobe Reader X. After testing on the users computer and my own, I found that I could launch the report on my machine (with Adobe Reader DC) but not on the cost to build with Reader X.
Of course, my first thought was to simply update X DC. I have downloaded and run the installer from the Adobe website, and received a message that says "the installation process failed. A more recent version is already installed. "
East was quite confused as I was updating certainly from X (an older version) to DC (a newer version). What I found was that the original installation of Reader X disappeared completely and I couldn't reinstall all versions! No ads for Adobe Reader X lies in programs and features.
The only remaining information that I could find were some reg entries and an empty folder in /Program Files called 'Adobe Reader DC", which was devoid of all files.
It almost seems that starts the process of update installer replaces the old program, installation failure somewhere but do not make back the installation and reinstall the previous version.
I also tried to run the cleanup tool from Adobe to remove all persistent files but that did not help at all. In case anyone asks, I have run all the tasks in a user has administrator rights account above.
Has anyone seen this problem before? As is, the only way I know to get Reader X is to make a new picture of the machine.
Superuser x-Post
Windows 7 - Adobe Reader DC updated - new Version already installed - Super user
Hi jkraniak ,
Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.
Then, restart your machine and install the latest version of the player from here:
Adobe Acrobat Reader DC install for all versions
If you are facing the same ask you please check with the other user account with admin rights & try these steps there to reproduce the problem.
Refer to this article:- Troubleshooting from Adobe: create an account to administrator in Windows
Let me know how it goes.
Kind regards
Christian
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I have LR 6 (upgrade LR 5and4) installed on Windows PC and switch to Mac. It will not install on Mac since the earlier version is installed. Is there a solution?
Update should allow you to enter the serial number of the previous version during the installation
If this does not work, you must communicate directly with Adobe
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I am looking for the installation package 'AcroPro.msi ". I had already installed Acrobat Pro XI, but he seems to have disappeared, although the computer says it is installed. Where can I find this installation package?
I use Acrobat Pro to save documents as pdf files, mainly tax statements and the documents provided to clients
Hi Billström,
What was the Acrobat version installed on your machine.
You can visit this link to download the version of Acrobat you have: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
If you have windows, click Start > in the search box, type Adobe Acrobat and wait and see if you have Acrobat that are listed there, or you can visit \Adobe\Acrobat 11.0\Acrobat C:\Program Files (x 86) and search for "Acrobat.exe" or "Acrobat". He should be here if you have already installed Acrobat.
Kind regards
Ajlan Huda.
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I installed Firefox4 already, however, when I try to install extensions, he repeats to me that I use Firefox 3.6.15.
After that you have this problem, I also tried to reinstall Firefox, but nothing helped.
Anyone has the same problem?
https://support.Mozilla.com/en-us/KB/websites+or+add-ons+incorrectly+report+incompatible+browser
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I can't install Acrobat Reader. He said that I have a version updated a request to complete (no choice). I don't have any installed version. I'm looking and I can't find no, and if I ask 'open with' PDF documents it does not show an Acrobat
If you're running Windows (which we don't know), you can try to use this tool first remove all traces of your computer:
http://labs.Adobe.com/downloads/acrobatcleaner.html
Then you can download the complete player offline installer from
http://get.Adobe.com/reader/Enterprise/
After downloading, restart your computer and run the Setup program before anything else.
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If I bought the complete creative cloud why does say download track
If I bought the complete creative cloud why does say download track
Luisd46032091 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to solve the connection error preventing allowing him membership.
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