Why doesn't the serial number on the box of 14 elements for installation?

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• Why doesn't my serial number for Acrobat Pro DC?

  Hello

  Last night, I bought DC Pro Acrobat (Mac, English) for my new MacBook Pro. Had no problem buying the software, downloading on my computer or by running the Setup program. However, when I try to register my new software by entering its serial number - I received my order confirmation email - I get a message that says: "Please enter a valid serial number."

  What is even more surprising and frustrating, is that my purchase is clearly present in my order history (in my Adobe profile user ID ). And it displays the same serial number, I said repeatedly is not valid.

  Anyone know why the serial number remains themselves gave me does not work, or what I can do to fix this? I'd appreciate a lot any idea that people have.

  
  

  Thank you!

  Hello

  Please see this link for more information:

  Invalid serial number error

  Hope this helps!

• Why doesn't my serial number for Acrobat DC 2015 EDU?

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• I am trying to convert my trial creative Cloud to a version of payment, but I keep blocked when the computer asks me to enter a serial number, WHERE can I FIND? Thanks for your response

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  Applications creative Cloud back in test mode after an update until 2015 for CC

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  Hi Larry,

  As Acrobat DC is the new version of Acrobat available. This could be the reason that it navigates you to this page.

  Is it the first time you try to download Acrobat pro XI? If yes then you would not be able to download Acrobat XI for Adobe to stop previous versions of sale there is soon a new version on the market.

  If this isn't the case, then I recommend you to consult the following link for download Acrobat XI pro.

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• Try to install Adobe Acrobat Pro DC and it doesn't accept serial number, incorrect serial number is entered.  How can I get the correct serial number to enter?

  Try installing Adobe Acrobat Pro DC and it will not accept the serial number.   Receive the message invalid serial number.

  How can I get the correct number to enter?

  Hi chrise68847178,

  You can check your serial number of this link:find the serial number of your product Adobe quickly

  Also, you can check this link:error of incorrect serial number

  Let us know if that helps.

  Concerning

  Sarojini

• ADOBE does not recognize the serial number provided with my product - Photoshop Elements - as a serial number valid.  No telephone support!  How to install this?

  Someone had a problem installing Photoshop elements with the serial number provided with the product?  I don't know how to fix this, I can't afford to just throw this product and buy the most expensive suite.

  Please visit: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  I hope this helps.

  Concerning

  Megha Rawat

• Find the serial number without product box

  Hello-

  I just started a company and have been on the draft conclusions which has licenses of software installed on their machines. The problem is, we do not find the serial number of the software that corresponds to serial numbers located on the physical product.

  When I go to system information in the Help menu, it mentions serial number as a digit starting with the digit 9. But all our physical product licenses begin with number 13...

  Short calling customer service and provide proof of purchase (I'm not sure that we always have an acknowledgment), can someone tell me how to find the serial number of the software?

  For example - on my machine - I need to find the serial number for the CS5 Master Collection.

  Thank you

  Carolann

  Contact support to check if this product is written on the account of the company adobe. 8006423623

• If Lightroom is included with membership of creative cloud, why it requires a serial number?

  I had a subscription CS6 for some time but just installed Lightroom since the Application Manager. When I started it by asking her if I have a serial number or you want to try. If it is included in the creative Cloud service, why he is not activate as the rest of the CS applications?

  Here are several troubleshooting methods that should get reactivated by your Adobe ID applications:

  A. follow steps 4 and 5 of http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html:

  1. Launch the application.
  2. Click on the button of the license of this software .
  3. See your Adobe ID in the dialog box and click the Sign In button.

  B. use Adobe Application Manager to install a different application to the activation of the trigger with the help of your Adobe ID

  C. if an application is launched without having to ask for a serial number but another doesn't, then the application that is activated choose Help > deactivate in the menu. Revive and activate the application.

  D. reinstall the Adobe Application Manager here: http://www.adobe.com/applicationmanagerpatch/index.html. Then re-open the application.

  If none of these methods resolve the problem, then provide:

  1. Version of your operating system.
  2. The three log files: PDApp.log, amt3.log and oobelib.log.
  3. Send this information to [email protected].

  Get the files of newspapers under Windows:

  1. Open the command prompt.
  2. Type mkdir Desktop\logs and press enter. This will create a folder named logs on your desktop.
  3. Type copy %temp%\PDApp.log Desktop\logs\PDApp.log and press enter. This will copy the file PDApp.log in the folder logs.
  4. Type copy %temp%\amt3.log Desktop\logs\amt3.log and press enter. This will copy the file amt3.log in the folder logs.
  5. Type copy %temp%\oobelib.log Desktop\logs\oobelib.log and press enter. This will copy the file oobelib.log in the folder logs.
  6. Zip the folder of papers using a program like 7-Zip Zip (available at http://www.7-zip.org).

  Get logs on Mac OS x:

  1. Open the Terminal (located in the utilities in your Applicationsfolder).
  2. Type mkdir ~/Desktop/logs and press enter. This will create a folder named logs on your desktop.
  3. Type cp ~/Library/Logs/PDApp.log ~/Desktop/logs/PDApp.log and press enter. This will copy the file PDApp.log in the folder logs.
  4. Type cp /tmp/amt3.log ~/Desktop/amt3.log and press enter. This will copy the file amt3.log in the folder logs.
  5. Type cp /tmp/oobelib.log ~/Desktop/oobelib.log and press enter. This will copy the file oobelib.log in the folder logs.
  6. Type tar-czf ~/Desktop/logs.tgz ~/Desktop/logs and press enter. This will create the file logs.tgz on the desktop. You can ignore the message: tar: removing leading "/" names of members.

• Try to reinstall my original Adobe CS after a hard disk crash need help, download again doesn't accept serial number CS?

  Hi, I'm late to the game here, I am trying to reinstall my original Adobe CS after a hard disk crash.  I know that the activation server has been stopped, so I went and downloaded the CS2 version that doesn't require activation.  The problem is my serial number CS is displayed as invalid on the CS2 download, can someone help?  I saw not just a download CS anywhere and their cat had is shown to be completely useless as agent just brutally told me time and again «we don't support that more»

  CS2, Acrobat 7 + Audition 3 (AND PREVIOUS) activation server has disappeared, then read below

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  .

  You MUST use the special version and the serial number on the page, not your original drive or serial number

  .

  NOTE that CS2 will not install on a "modern" with an Intel Mac

  When you install the special version of CS2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option