Why give me this message during the upgrade of creative cloud
I am a user of CS5.5 and saved in my products.
Why does not allow me to move to creative cloud with this message
"
You are not eligible for this offer. Please visit our plans page to browse our list of other offers. »
Thank you.
Hi seohila,
Volume license customers are eligible take advantage of a promotional offer for Creative cloud for the teams and retail customers are eligible for the discounted price of the creative cloud for individuals.
Now, if you have volume licenses and you want to buy Creative cloud for anyone, then you might get the error message above or
If you have a retail license and you are trying to buy the creative team of cloud.
Please, you can check the license type you have and then, therefore, you can purchase the subscription.
Thank you
Kapil Rupani
Tags: Adobe
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