why I can't access windows or downloads updates

The last time my computer was able to connect to update was on Thursday, may 27.  I thought that this could be a problem with IE8, I am running Windows XP SP3.  I deleted the update received on 27 downloaded Firefox and still can not access windows update the following is the message of firefox when you try to access the Windows FIX IT

Unable to connect

Firefox can't establish a connection to the server download.microsoft.com

* The site may be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure that
that Firefox is permitted to access the Web.

I tried twice today to post on the forum windows only to have IE8 back with impossible to locate the site.  I'm so compose the message this time and post on the Forum Internet Explorer as well.

Hi 1FallenAngel,

Firefox does not connect to the Microsoft update site. You must use internet explore for it.

Please provide us with the error you are getting while trying to connect using internet explore. We would require the error code or error message for further investigation on the issue.

In the meantime, you can try running internet explore in no add-on mode and try to access windows update.

  • Click theStart button, click principally made programs, on Accessories, click System Tools, and then click Internet Explorer (No Add-ons).

If disabling all add-ons solves the problem, you can use the add-on Manager to disable all add-ons and then turn on modules only as needed. This will allow you to figure out which add-on is causing the problem.

In Internet Explorer 8, you can disable toolbars by clicking theX on the side of the toolbar. If there are additional modules associated with the toolbar, a dialog box will be displayed where you can keep or disable the Add-ons.

http://Windows.Microsoft.com/en-us/Windows7/tips-for-solving-problems-with-Internet-Explorer

Please answer in return.

Bindu R - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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