Why I can't play the video in the first? Help, please!
Hi guys. My first video will not play. Whenever I hit the space bar or click the play button, it turns into button stop does not move. If I move the cursor to another location on the timeline, it takes about five to ten minutes for the image to save that I moved it and change the image. I spoke with Adobe on the phone all day, I even had someone take over my computer and try to fix it, but it did nothing, and he said he'd call me back and that was 5 hours ago. What could be the problem?
It's incredibly strange since I have been editing this project for nearly two months and I've never had this happen. I bought a brand new computer and have done nothing to this topic, but this project. My date deadline is next week and I really need this program to start working. Help, please! Any advice is much appreciated.
Some data on this computer are of course necessary before we could say anything really useful. OS/CPU/RAM/GPU/vRAM to start.
So... what specific version of PrPro (numbers please... ('later' is useless because the high-D CC application can fail to update).
What type of images/media on this sequence, the sequence, all the effects parameters, and if this project starts at the exit you are now working on or has been advanced.
This info could give us some ideas for what to think.
Also... you didn't if you started another project, and if it will work. Please do... start a fresh test project, quickly drop a few top clips and see if they play. Clips NOT involved in the current project.
Neil
Tags: Premiere
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