Why I said no e-mail program when you try to send a scanned document

Just bought the new laptop HP Pavilion and new HP printer all in one.

First of all, I'm stuck with Windows 8 (horror! after XL)

In addition, never used a scanner before.

Configure printer OK. Not sure where the scanned document should go in 'Library', but managed to find a picture I had scanned.

When you want to send the picture, I get a message that basically said...

No e-mail program to perform the requested action. Install an e-mail program or, if you have already installed, create an association in the default programs control panel...

as far as I can see, in the default programs control panel, when I click on the EMAIL he just said Microsoft windows. Cannot change, delete, replace... cannot do anything.

I don't know that I'm being stupid. I have no one to ask. I am nearly 70, do not understand half of what is all about. Can anyone help - in understandable English, please.

Thank you

Just bought the new laptop HP Pavilion and new HP printer all in one.

First of all, I'm stuck with Windows 8 (horror! after XL)

In addition, never used a scanner before.

Configure printer OK. Not sure where the scanned document should go in 'Library', but managed to find a picture I had scanned.

When you want to send the picture, I get a message that basically said...

No e-mail program to perform the requested action. Install an e-mail program or, if you have already installed, create an association in the default programs control panel...

as far as I can see, in the default programs control panel, when I click on the EMAIL he just said Microsoft windows. Cannot change, delete, replace... cannot do anything.

I don't know that I'm being stupid. I have no one to ask. I am nearly 70, do not understand half of what is all about. Can anyone help - in understandable English, please.

Thank you

Hello

If you are simply trying to select an image file, right click and select send to/recipient of the message, it will not work if you are using the default Windows 8 App Mail.

You must have a Desktop Email program is installed to do this, such as Windows Live Mail, which is part of the Windows Essentials range.

Windows Live Mail - free

http://Windows.Microsoft.com/en-us/Windows-Live/Essentials-other-programs

To attach the image using Windows 8 Mail App, open the Mail application and select new email message.

Click on the paper clip icon in top/right (attachments).

Navigate to the folder where the image is stored and Select the file.

Click the button to join at the bottom of the screen.

This will attach the file to the new email.

Let us know if you have any other questions.

Concerning

Tags: Windows

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