Why is my printer not print when I click to print on the computer?

I have a windows 7 dell and dell 946 all in one printer. the other day, I clicked to print something & the printer kept saying "printing" but never printed.

It remained that until I pressed the power button, and then he kept saying "turn off". I had to unplug it.

now, it doesn't do anything when I click on print something. everything else works on it.

TinaSims,

Try to run delete print jobs to remove all print jobs stuck in the queue.

On the printer. Unplug the printer from the wall. Remove the power brick to the back of the printer. Keep delete it there for 60 seconds. This will reset the printer receives error messages.

Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

Restart your computer.

Download the 32-bit drivers for Vista for Windows 7 32-bit or 64-bit drivers for Windows 7 64 bit Vista. Install the Vista drivers in Vista compatibility mode, you will get a message, the printer is not connected. Connect the printer at the moment (power on)

You will find links to the patch/drivers to...

Reference Dell 946 Photo all-in-One Printer owners thread (W7)

Do not forget that firewalls and anti-virus programs will block communications.

Rick

Tags: Windows

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