Why is my student creative cloud membership still pending?

Hello

I bought publishing CC student and Professor, 4 days ago, and the order is currently still pending. Order status page shows the command should be processed within 24 hours, but it didn't happen.

Can anyone help?

Thank you

It may take longer than that of the student to confirm eligibility.  When the chat/phone will be available once you try asking Adobe customer service.

To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

Tags: Adobe

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