Why is my student creative cloud membership still pending?
Hello
I bought publishing CC student and Professor, 4 days ago, and the order is currently still pending. Order status page shows the command should be processed within 24 hours, but it didn't happen.
Can anyone help?
Thank you
It may take longer than that of the student to confirm eligibility. When the chat/phone will be available once you try asking Adobe customer service.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
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Yes, you will be able to switch your subscription to plan photography to complete the creative cloud.
Please get in touch with the customer for the same service:
https://helpx.Adobe.com/contact.html?step=CCSN
You can also check:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Please go through the Adobe - General conditions of subscription as well.
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A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I got creative cloud membership but stil saying trail version
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Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I am a student until February 2016, can I buy student creative cloud only permits for 2 months? I tried to
Hi Elina,
You can buy creative cloud for 2 months (month membership), but its not available under the student teacher reviews.
Please see: -.
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Please go through the Adobe - General conditions of subscription as well.
I hope that answers your query!
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Hello from Serbia.
I am surprised that creative cloud membership purchase is not yet possible to my country in Serbia. As a graphic designer, I have to be in touch with all the latest technology and software.
The fact that I can't buy the creative cloud status this makes it very difficult.
I'm wandering what is the reason for this strange situation. If I can't buy the legal status I have to use other graphic products (which I am very reluctant to do since I'm a fan of adobe for almoust a decade) or use of pirated versions of adobe products. It goes without saying that the latest is not something I want to do because it is illegal and is not fair to you guys who are working really hard to make these products of amezing.
But if I can't buy it, what can I do?
Please explain why this delicate situation has not changed and please try to fix it as soon as possible. There are a lot of people in Serbia by using your products and you keep losing money and possibly users of your products.
Hopefully I'll get explanations on this subject.
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Adobe resellers http://adobedealreg.force.com/PartnerSearch?lang=en
-http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
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I am trying to cancel my Australian student creative Cloud online account I have drop my course. I have cancelled the Plan on my plan of settings, but it seems it didn't work, help please
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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