Why Microsoft does not allow the free upgrade to Windows Media Player in Windows 8?

Microsoft Help has tried to help me online and couldn't do

I have only 3 days to do so (January 31, 2013)

Hi Ron,

Welcome to Forums Community Microsoft and thanks for posting your query on the matter.

I'm sorry to hear that you were not able to upgrade to Windows 8 Media Center. We appreciate your patience. I can do my best to help you get this problem, if you can provide me some information about this problem.

(1) are you referring to Windows Media Center or Media Player?

(2) what exactly is the problem you are having? Did you get the free product key that you asked where you have problems with?

(3) have you been able to place the request for the Media Center button successfully from this link: http://windows.microsoft.com/en-US/windows-8/feature-packs ?

(4) If you have already placed the request, when it was made? It had 48 hours?

(5) did you contact to check the status of your application? Was it the Microsoft Technical Support or the store Support team?

Please make sure you do the application from this link:

http://Windows.Microsoft.com/en-us/Windows-8/feature-packs

If you have already placed the application and you have been waiting for more than 48 hours, and then I would ask you please click on these links and contact Support for Microsoft store for assistance.

http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

http://support.Microsoft.com/GP/ESD-support-phone-numbers

http://support.Microsoft.com/GP/customer-service-phone-numbers

Hope it will be useful. Please do not hesitate to come back to us for questions or problems related to Windows.

Tags: Windows

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