Why my computer is telling me my windows is a counterfeit?

Similar Questions

• Charged computer hard drive Gateway laptop with Windows 7 and installed in the Dell computer. Now it says Windows is a counterfeit

  my gateway labtop has been damaged so I removed the hard drive and installed in my dell requires a hard drive.  It worked great for about a month and now it tells me that I have a copy of windows conterifet.  When I bought the two all have windows 7 on them what make?  I can't afford to buy and I have not to?

  When you buy a computer with a copy preinstalled Windows 7, it's the OEM version is good ONLY for the system with the original motherboard.  If you remove the hard drive and move to another computer, Windows 7 license is not good and cannot be enabled.  Please don't shoot the Messenger!  :-)

  Good luck.

• Why my computer keep telling me that an unauthorized change was made to Windows?

  Almost everytime I start my computer, I get to the login screen, connection & then I get an error indicating that an unauthorized change has been filed with Windows.  Then it gives me the ability to check online for more information.  I then close this window and restart the computer.  Most of the time, the error will return repeatedly until I'm able to get Windows to load.  I am the administrator on my computer & I did not any changes to Windows.  This has all started after I made my first backup of my files on my computer.

  Hi imlost29,
   
  You may have to reactivate your copy of Windows Vista.
   
  For more information, see the link below and follow the steps provided:
  Error message when you use Windows Vista: "an unauthorized change was made to your license".

• Why my computer says this copy of windows is not genuine

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: invalid license
  Validation code: 50

  Code of Validation caching: 0x0
  Windows product key: *-* - 788W3 - H689G-6P6GT
  The Windows Product Key hash: yr8OHoeXhbT4dc6MxGYjdAStSPY =
  Windows product ID: 00371-OEM-8992671-00008
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {5CB61829-8118-4C10-B5E5-200F7737A3F2} (1)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.130708 - 1532
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {5CB61829-8118-4C10-B5E5-200F7737A3F2}1.9.0019.06.1.7601.2.00010100.1.0.048x 32*-*-*-*-6P6GT00371-OEM-8992671-000082S-1-5-21-1319156964-620374894-4049371758Sony CorporationVPCEL26FXInsyde Corp.. R0160E3 20110613000000.000000 + 000B59D3907018400F204090409Time(GMT-08:00) Standard Pacific03SonyVAIO100100Microsoft Office Enterprise 200712GW6PzcEVEDTVKeO5Ym5UUm41dBk =89388-707-0441865-6522114 64BC76978749586

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700008-02-1033-7600.0000-1892013
  Installation ID: 002002805203431880738124432341309786285254046274856543
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 6P6GT
  License status: licensed

  Windows Activation Technologies-->
  HrOffline: 0x0004FE01
  HrOnline: 0x00000000
  Beyond: PASS
  Event timestamp: 7:29:2013 10:26
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: LgAAAAEAAgABAAEAAAACAAAAAQABAAEA6GE6ZedtVPm81sDD7pViPYplOPhQXg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC Sony VAIO
  Sony VAIO FACP
  HPET Sony VAIO
  Sony VAIO BOOT
  MCFG Sony VAIO
  ASF!   Sony VAIO
  SLIC Sony VAIO
  SSDT Sony VAIO
  SSDT Sony VAIO

  Hi, Rebecavazquez,

  You have recently added new hardware to the system?  New motherboard, etc...?

  Replacing the motherboard may require a new license according to the circumstances of the replacement.

  Activate Windows 7 manually:
  1. click on start and in the search for box type: slui.exe 4

  2. press enter on your keyboard

  3. Select your country.
  4. Select the telephone activation option and brace yourself for a real person.

  Note: Do not press any button or say anything to an automated message.  Just wait for a real human to respond.

  Try this update:

  Description of the update for Windows Activation Technologies

  http://support.Microsoft.com/kb/971033/en-us

• My computer is suddenly telling me that windows is not genuine, why is this

  Why my computer is telling me that windows is not genuine, when I for the last 12 months and more

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
  Once downloaded, run the tool.
  Click on the button continue, after a short time, continue button will change to a copy button.
  Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.

• Why my phone was telling me my copy of windows and not authentic after two years? I tried a system restore but it did not help

  Why my phone was telling me my copy of windows and not authentic after two years?

  I tried a system restore but it did not help

  Hello

  1. Windows you receive not genuine error?
  2. Did you do any software or hardware changes on your computer before the show?
   
  Follow the below mentioned article:
  Genuine Windows: Frequently asked questions:
  http://Windows.Microsoft.com/en-us/Windows/help/genuine/FAQ

• Why when I run the installer for Windows 8 consumer preview on my computer of Windows XP Home Edition he says: "this platform is not supported"?

  Setup of Windows 8 consumer priview

  Why when I run the installer for Windows 8 consumer preview on my computer of Windows XP Home Edition he says: "this platform is not supported"?

  You can see this message if you downloaded Windows 8 64-bit and XP 32-bit. To start the installation of Windows 8, you will need to restart and boot from the installation of Windows 8 media.

  If you want to keep your current installation of Windows, you can install it on a separate partition and dual boot with the Windows 8 Preview of consumer. To install on a separate partition and dual boot, you must create and boot from the installation media.

  (1) first you will need a free partition on hard drive - if you do not you can shrink a partition and create a new one to install Windows 8 Preview of consumer on.
  To reduce a partition and add a new one that you can use EASEUS Partition Master (free):
  http://www.partition-tool.com/personal.htm
   
   
  (2) to install on a separate disk, you can perform an installation DVD or USB key, then boot from it so you can choose the other partition. To download the ISO file and install media:
  Download Windows 8 consumer Preview ISO:
  http://Windows.Microsoft.com/en-us/Windows-8/ISO
  After you download the ISO file - use the Windows USB/DVD Download tool to install media:
  http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Win7_usbdvd_dwnTool
   
   
  (3) installation on a separate partition for dual boot:
  1 make a DVD or USB installation drive - to see the two options above.
  2. start from the DVD or USB install drive and click on install when prompted.
  3. during the installation process, when asked - choose a custom installation.
  4. Select a free partition on the hard disk to install Windows 8 Preview of consumer - this will install Windows 8 on a separate instead of your current Windows partition partition.
  5 continue with the installation.
     
   
   
  First of all please note:
  1 consumer preview Windows 8 is a pre-release and will only work for a limited time - when it expires, you need to remove it.
  2. the overview of consumption is stable and has been tested, but it s not the finished product. Your PC may crash and you may lose important files. You should backup your data and you shouldn't test Windows 8 Preview of consumers on your primary home or business PC.
  3. If you install the preview of consumption on the Windows partition is currently installed, you cannot uninstall the preview of consumption. To return to your previous version of Windows, you will need to reinstall from the recovery or installation media supplied with your PC.
  4. in addition to dual boot, here are a few methods to install Windows 8 Preview of consumers without affecting your current installation of Windows:
  (A) remove your current hard drive and install the Preview of consumers on a spare drive.
  (B) install it on a spare computer.
  (C) install the Preview of consumer in a virtual machine.
   
  For more information - Windows 8 consumer overview FAQ:
  http://Windows.Microsoft.com/en-us/Windows-8/FAQ

• Why my computer can not find windows Defender?

  Why my computer can not find windows Defender?

  Hello

  read this information on the Defender:

  ·                         If you use microsoft security essentials avg avira mcafee norton etc they disable the vista version of windows defender by default

  the basics of Microsoft security has its own version of windows defender

  and other anti-virus programs use their own particular type of application to scan for spyware and malware

  It of nothing to worry and is the default action, which is designed for them to do

  If the above does not apply to your machine to read the information on the below link on how to disable the windows defender service in vista or make an autostart to enable

  http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-service-in-Windows-Server-2008-or-Vista/

  and here is the method to remove it from startup in vista

  http://www.groovypost.com/HOWTO/Microsoft/Vista/remove-Windows-Defender-from-Vista-system-startup/

  and this is how you would normally activate or disable windows defender in vista from within defenders of own and options tools

  http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-for-Microsoft-Vista/

       and read this information to microsoft:

  Error message when you run Windows Defender: «Error 0x800106ba»

  http://support.Microsoft.com/kb/931849

  and if you need to change startup programs read this information on the other methods of doing it without using defender

  using msconfig read this tutorial;

  How to use MSCONFIG in Windows Vista

  Here's how to use MSCONFIG in Windows Vista to disable some unnecessary programs that load automatically at startup

  http://netsquirrel.com/Msconfig/msconfig_vista.html

  and also try this program;

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services more

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

• Why do I get "this copy of Windows is not genuine. Build 7601, Windows 7 "? Windows was preinstalled on my computer when I bought 7 years ago.

  Why do I get "this copy of Windows is not genuine. Build 7601, Windows 7 "? Windows was preinstalled on my computer when I bought 7 years ago. This message just started yesterday.

  The label on the bottom of my laptop is worn and unreadable. I prepare some restore disks when I bought it all first.

  Also, is it safe to use with this message? I am more sensitive to the virus and malware?

  When I ran the MGADia.exe, I received the following:

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: invalid license
  Validation code: 50

  Code of Validation caching: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {41B72C8D-9D6E-4B69-95F3-C47B98DFEC93} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150715 - 0600
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {41B72C8D-9D6E-4B69-95F3-C47B98DFEC93}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-3695335249-1752219722-1893319484Hewlett-PackardSLIC-MPCHewlett-PackardF.1420090922000000.000000 + 000E3503D07018400F804090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC100100Microsoft Office home and Student 20071252F2E9A2A000F38wJr2hKpGU8wDb57KL876WZXKYT8 = 5591357-81602-924-68635 1

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2682009
  Installation ID: 002050161536719566617756842704942491320285130926883054
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: Notification
  Notification reason: 0xC004F059.
  Remaining Windows rearm count: 2
  Trust time: 08/03/2016-20:20:50

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: PASS
  Event timestamp: 1:6:2016 08:43
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: NAAAAAEAAgABAAIAAAABAAAABAABAAEA6GHuySp0Ejd6f1iV4sfgC34fsPa8wADj3utGyg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: no, table invalid SLIC
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-MPC
  HPQOEM FACP SLIC-MPC
  HPQOEM HPET SLIC-MPC
  START HPQOEM SLIC-MPC
  MCFG HPQOEM SLIC-MPC
  ASF!            HPQOEM SLIC-MPC
  SLIC SLIC-MPC HPQOEM
  SSDT PmRef CpuPm

  Kay

  You must activate Windows 7 by using the product key on the COA sticker on the casing of the computer, or inside the battery compartment.

  

  Select Start, right-click computer, click Properties, select change product key (under Windows Activation) and enter the product key of 25 characters (from the COA sticker). Click Next to activate via the internet. Restart your computer.

  -Product key of letters and numbers-

  Do not confuse the letter B with the number 8, the letter Q and the letter O, and the letter G with the number 6.

  Not used the letters: A, E, I, O S U Z l. numbers and you not used: 0 1 to 5.

  The product source letters and figures: Stuart W J
  http://answers.Microsoft.com/en-us/profile/4b0846b4-711f-4347-A784-741660b06fb7#user-profile-tab-profile

• Help! My computer Dell laptop keeps telling me that Windows Explorer has stopped working. After that another pop up immediately comes up saying Microsoft restarts. Any ideas?

  Help! My computer Dell laptop keeps telling me that Windows Explorer has stopped working. After that another pop up immediately comes up saying Microsoft explore restarts. It does not give me enough time to get what in the start menu, I was able to start the virus scan twice but it does not end. When I run it in safe mode, it continues to be. Any ideas? I was able to access the control panel through the Task Manager, but it doesn't seem to be any abnormal process running.

  Hi Roar4life88

  
  1. for how long have you been faced with this problem?
  2. did you of recent changes on the computer?

  Method 1:

  You can perform a scan SFC and check. To Perform a Scan SFC -

  a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
  b. type the following command and press ENTER:
  sfc/scannow
  A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
  c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
  d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
  e. once the scan is finished, close the command prompt window, restart the computer and check.

  Check the link below for further guidance on scan SFC - mentioned
  http://support.Microsoft.com/kb/929833

  Method 2:
  Also I suggest you to check if you are facing the same question in the user account new or different administrator account.  You can create a new user account on your computer, and then check.

  Create a new user account-
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

   

  I hope this helps.

• Action Center telling me that Windows did not find antivirus software on my computer. But my antivirus software is enabled.

  Action Center telling me that Windows did not find antivirus software on my computer. But my antivirus software is enabled.
  No idea how I can get Windows to detect that my antivirus software is enabled?

  Hello
   
  Scenario 1: As you get this message we suggest to uninstall and reinstall Microsoft essential Security on your computer and check if the problem is resolved.
   
  Scenario 2: This problem may occur if the antivirus program is not properly installed on your computer, or if it is not updated with the latest updates.
   
  Scenario 3: This could happen if your computer is affected by the horses of Trojan or virus that is not be removed from the computer.
   
  You can perform an analysis online on your computer and check for the issue.
   
  Now to visit the below link provided to perform an online scan on your computer.
   http://OneCare.live.com/site/en-us/default.htm
   
  Scenario 4: You can install other third pary computer antivirus program because Microsoft Security Essential is just an addon of value that comes free with Windows 7.
   
  Also, you can check the link below for programs supported by windows antivirus 7.
  http://www.Microsoft.com/Windows/antivirus-partners/Windows-7.aspx
  Also try to uninstall then reinstall the security on your computer program.
  Note: Make sure that you have a backup of the program of security with you.
   
  Thank you, and in what concerns:
  I. Suuresh Kumar-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Media Player 12/Windows 7; Why my computer says "Windows Media Player cannot read the Blue Ray Disc. The disk has been created in a way that the player does not support.

  Why my computer says "Windows Media Player cannot read the Blue Ray Disc. The disk has been created in a way that the player does not support "?  I have Windows Media Player 12 and it comes a new movie.  I can play other discs blue ray on this computer, but not this one.  Is there an update that I'm missing or a codec I need?

  Thank you

  This new film format is not supported by Windows Media Player, here is a link on how to play a dvd on windows media... player and codecs...

  http://windows.microsoft.com/en-us/windows7/Play-a-CD-or-DVD-in-Windows-Media-Player.

  If you can not play... try using third-party codecs, but at your own risk :D

  Hope this helps you :)

• Why my computer does not have Windows Media Center after upgrade from Windows 7 Starter to Home Premium?

  My computer was pre installed with Windows 7 Starter and I bought a key to upgrade to Home Premium Edition at Wal Mart. I have already validated so its authentic. I also went on START<>

  PLEASE HELP ME!

  Access control Panel\Programs\Programs and features, and then select "Turn Windows features on or off" in the left column.

  Under media features, select Windows Media Center - and everything you want.

• Why my printer does not print with Windows 8?

  Why my printer does not print with Windows 8?

  Did you just upgraded or purchased a new computer with Windows 8, and now you can't get your printer to work?  If so, this can help you.  Many people have questions about the installation of their printer on a new OS.  This will help you answer these questions and make sure you get everything installed.

  Before you start

  Before you try to install the printer on a Windows 8, you should check to make sure that the printer is compatible with the new OS.  The link below will give you a list of printers that will work in Windows 8.

  http://support.HP.com/us-en/document/c03168175

  If you have upgraded your computer to Windows 8 formed another version of Windows, make sure all software uninstall complete of your printer.  It should still print, but to use all the features, you will need to reinstall the software, if available.

  Another thing to consider is how you want to connect the printer to the computer.

  1. USB.  You must ensure that you have a USB cable which does not exceed 6 feet (about 2 m).  Be sure to connect the printer directly to the computer.  Do not use a USB hub.
  
  
  2. Ethernet cable.  Make sure you have the network configuration, you have a free cable port on the router, and you have an available Ethernet cable.
  
  
  3. Wireless.  You must ensure that you have the configuration of the wireless network, and you have the password of the wireless network.

  1. installation Via USB

  Installation via USB in Windows 8 became much simpler for users of HP printer.  In other versions of the Windows operating system, you need to launch the installation and wait that it asks for the USB connection.  If you do not, you will need to uninstall the printer from the devices and printers folder and then launch the installation.  In Windows 8, which won't be a problem.  If you plug the USB cable from the printer and then install the printer software, work remains.  Now for in depth instructions on installing the printer via the USB port click on the link below.

  http://support.HP.com/us-en/document/c03521864

  2 installation Via an Ethernet network connection

  For an Ethernet connected printer, the installation is disconcerting.  All you have to do is to connect the printer to the network.  Once you have done so, Windows 8 will automatically install the drivers for you.  Then, all you have to do is install the rest of the software, if available.  It's really as simple as that.

  http://WWW8.HP.com/us/en/support-drivers.html

  3 installation Via a wireless network connection.

  For a wireless printer, network installation is disconcerting.  All you have to do is to connect the printer to the network.  Once you have done so, Windows 8 will automatically install the drivers for you.  Then, all you have to do is install the rest of the software, if available.  It is roughly the same as just Wireless Ethernet installation.

  http://WWW8.HP.com/us/en/support-drivers.html

  Alternative installation methods

  With Windows 8, the drivers of many printers are installed with the operating system.  These are called pilots InOS, since they come built-in to the operating system.  If you have one of these printers, you should have to do simply connect it to the computer via USB, or connect to the network via Ethernet or wireless.  Once you have that makes Windows will take care of the rest.  There are other methods of installation of your printer if normal methods don't work for some reason any.  You can install the printer is using the printer, or through Windows Updates Setup Wizard.

  Set printer wizard:

  http://support.HP.com/us-en/document/c02681060

  Windows Update:

  http://support.HP.com/us-en/document/c03460648

  Note: The drivers of Laserjet for the Asia-Pacific and the Japan will come only at a later date.  See below the link support site for the availability of the driver.  I will update this post once they become available.

  http://WWW8.HP.com/us/en/support-drivers.html

  Hope that answers some questions.

• Why inside videos to my iPhone to Windows Photo Gallery?

  Original title: import of videos.

  Why inside videos to my iphone to windows photo gallery?  I am unable to turn after you download and don't know how to fix.

  Hi rachelhascup,

  1. what operating system is installed on your computer?

  2 did you change on your computer before this problem?

  3. were you able to import the videos correctly previously?

  You can follow the steps in this link:

  When I import pictures from my iPhone 4s in the Windows Photo Gallery, some come head down and cannot be rotated. Error code 0 x 80070057

  
  Note: software use of third parties, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Hope the helps of information.