Why my PC says that Firefox is missing or incompatible?
My PC says "your Firefox profile cannot be loaded. It may be missing or inaccsessible. »
I restarted the computer, but it does not help. Troubleshooting of Microsoft gave no help, either.
This occurs when the profile which is marked in the file profiles.ini as default value = 1 is missing.
See also:
If there is still a profiles.ini file, but the profile folder is left, and then remove the profiles.ini file to force Firefox to create a new default profile.
Otherwise, you can create a new profile and 'Choose folder' to retrieve an existing profile.
See also "create a profile":
- https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
- http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works you can transfer some files from a profile in the new profile.
Make sure not to copy corrupted files.
Tags: Firefox
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-----------------------------------------
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Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.151019 - 1254
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Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
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Cached result: n/a, hr = 0 x 80070002
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HrOnline: 0xC004C533
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ALASKA APIC HAS M I
FACP ALASKA A M I
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