Why not iTunes Store display with a Win 7 64-bit OS?

Program compatibility

Problems found

Detected incompatible application, Fix iTunes application is complete.

CompatMode

#RUNASADMIN

The user check Solution

Verify_YES

Details of detection

Collection information

Computer name: ALFRED-PC

Windows Version: 6.1

Architecture: amd64

Time: Friday, October 28, 2011 17:39:28

Publisher details

Program compatibility

Make older programs in this version of windows

Package Version: 1.5

Publisher: Microsoft Windows

Program compatibility

Make older programs in this version for Windows.

Package Version: 1.0

Publisher: Microsoft Corporation

The biggest problem is that iTunes program was out program to the latest version for Windows 7

64-bit operating system and it doesnot see information of iTunes to beable to use the program.

program diagnosis of iTunes:

Microsoft Windows 7 x 64 Home Premium Edition Service Pack 1 (Build) 7601

MSI MS-7522

iTunes 10.5.0.142

QuickTime is not available

FairPlay 1.13.35

Apple Application Support 2.1.5

iPod Updater Library 10.0d2

Driver CD 2.2.0.1

CD driver DLL 2.1.1.1

Apple Mobile Device 4.0.0.96

Apple Mobile Device Driver 1.57.0.0

Hello 3.0.0.10 (333.10)

Gracenote SDK 1.9.3.494

Gracenote MusicID 1.9.3.106

Gracenote submit 1.9.3.136

Gracenote DSP 1.9.3.44

iTunes 0037AA9400F5A8D8 serial number

The current user is an administrator.

The current local date and time is 2011-10-28 14:48:24.

iTunes is not running in safe mode.

WebKit accelerated composition is enabled.

HDCP is supported.

The core media are supported.

Video display information

NVIDIA, NVIDIA GeForce GTX 295

External plug-ins information *.

No external plug-in installed.

Invalid LowerFilters registry value.

For more information, click Help.

Network connectivity tests *.

Information about the network adapter

Adapter name: {1543826F-0FBC-45E8-A3F7-BFBADB31BBED}

Description: Realtek PCIe GBE Family Controller

Active connection: connection to the local network

Connected: Yes

Online: Yes

With the help of Modem: No.

Using LAN: Yes

The use of Proxy: no

Support of SSL 3.0: enabled

TLS 1.0 support: disabled

Firewall information

Windows Firewall is enabled.

iTunes is NOT enabled in Windows Firewall.

Attempt to connect to the Apple web site successfully.

Attempt to connect to browsing the iTunes Store was successful.

I think the problem is that the same Windows Firewall if configure to allow iTunes to the entry and exit through the internet

Does however not iTunes program at the entrance to the iTunes Store online.

The program iTunes making it useless to any user.

Hello

  • Did you change your computer before this problem?

You can follow the steps in the article and see if it helps.
http://support.Apple.com/kb/ts3297
Because the problem is related to itunes, I suggest you to contact the Apple support for assistance.
http://www.Apple.com/support/

Tags: Windows

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