Why print PDF with signature a block behind the signature box?

I received a PDF file with an electronic signature placed on a signature line image. It seems, when you view the document in Acrobat Reader or Acrobat Pro and preview printing even seems OK. When I send the document to a PictBridge compatible printer, it puts the signature image on a black box instead of a transparent box. I tried printing to a monochrome vs. color printer, tried with and without the option "print in grayscale", attempt to print Document only, Document and annotations and Document and stamps. I don't know what else to watch or what parameters are related to how a signature will print. The document is safe, so I cannot change the properties of the signature or the PDF file.

Hi joshc81577761,

Please try to check with the option "Print as image".

Also cocher check with the different document, try checking with printers different (Drivers day).

Check with the name with the name of the application by means of which the document was created.

Also, try to re-create a document with the same properties & try to print the document to reproduce the problem.

Kind regards

Christian

Tags: Acrobat

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