Why the computer freezes in stop mode? I have to unplug it to restart.
I have Windows Vista and Internet Explorer version 9. Sometimes when I quit the screen freezes or crashes so that closing. There is no update to apply. I have to unplug the computer before you can start it again.
Hello
1 did you change on your computer?
2 did you receive an error message?
Method 1:
Step 1:
I suggest you check in safe mode.
http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
Step 2:
I also suggest you perform the clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Method 2:
Please look in the Event Viewer when this happens, especially if you do not get the error messages. This should help to find what is the cause of the shutdown.
http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer
What are the information in event logs? (Event Viewer)
http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer
Tags: Windows
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1 have had any changes made on the computer before the show?
2. do you get an error message? If Yes, what is the full and exact error message?
Method 1:
Check out the link for more information:
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685
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Please select your language from the drop-down menu above to post your question in the language of your choice. The forum in which you've posted is for English only. If you can't find your language above, support for additional international sites options are by following the link below:
http://support.Microsoft.com/common/international.aspx
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I don't have the disc of windows Vista DVD you are referring to, I have never recived a Dell I bought the computer on the internet with vista already installed.
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Over 95% the updates I have try have 'no '.
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