Why the computer freezes in stop mode? I have to unplug it to restart.

I have Windows Vista and Internet Explorer version 9. Sometimes when I quit the screen freezes or crashes so that closing. There is no update to apply. I have to unplug the computer before you can start it again.

Hello

1 did you change on your computer?

2 did you receive an error message?

Method 1:

Step 1:

I suggest you check in safe mode.

http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

Step 2:

I also suggest you perform the clean boot and check.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Method 2:

Please look in the Event Viewer when this happens, especially if you do not get the error messages.  This should help to find what is the cause of the shutdown.

http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

What are the information in event logs? (Event Viewer)

http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

Tags: Windows

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