Why Vista freezes watching the video?
While watching a video of online information, Windows Vista has frozen twice in half an hour. Videos (videos from two different sources of marketing) has reached a certain point, then the computer froze. This has never happened before, and my computer is less than seven months old. I use Firefox as my web browser.
To thaw it, I had to unplug the computer - which was the only option.
What are the causes that and how can I prevent it?
Collis
CollisHarris,
Thank you for visiting the Microsoft Answers community forum.
What video player are these videos for help - Windows Media Player, Flash, QuickTime, etc. ? And what version of this player are you using? Can you upload the video to your computer and play? That would tell you a lot if you can download it, save to your computer and play offline.
That you get error messages when your computer crashes?
Rather than pull the plug on your computer, have you tried to do ctrl + alt + delete and check to see which application is not answer and then end the task? Or check the processes to see which process is using 100 percent of your resources and put an end to this process? Or even by using the Task Manager to restart your computer? Pulling the plug isn't a good idea. Your computer's reset button it?
Try doing a clean boot and see that if the same thing happens, it will tell you if a third party process is interfering or cause a conflict.
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
Let us know the answers to these questions so that we can better help you.
Thank you
Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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