WHY? "We always treat your order." It could take up to 24 hours. Please check back later. »
It was a purchase of credit card to download 14 items. Download finished (actually repeated twice). Have the serial number - actually received two serial numbers and do not know why - but both were rejected. And why not available CHAT?
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp
Tags: Adobe
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This isn't Adobe. Instead a user. You must contact Adobe to sort your order for Adobe Photoshop elements 13 and Adobe Premiere elements 13.
If you do not already have the following contact links, you can try to contact Adobe cat stopped by one of the two routes (both lead to the same place)
Click on the following link for orders of Adobe's cat
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https://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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RTA
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How a simple download can take up to 24 hours?
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