Will not open creative cloud Apps

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• can not open creative cloud app

  Yesterday my lightroom autonomous 6a refused to open (MAC OS 10.01.5).  I you the initial splash screen.  I have tried rebooting several times and even upgraded to the latest version 6.2.  After reading countless threads and messages across the internet, none of the solutions posted seem to work.  I downloaded the app creative cloud but that will not run.  I deleted all the files in the OOBE folder and, the first time I tried, helped a little and the app has attempted to start, but only a white screen came up.  Curiously, my old version of Photoshop will not work as well (CS6) has nothing to do with the creative cloud (or so I thought).  ideas?

  Johnp50851143 you used the Adobe Creative Cloud desktop application uninstall program to remove the desktop creative cloud application?  You can find details on how to use the uninstaller to Creative Cloud help | Uninstall the creative desktop application Cloud.

• I can not open creative cloud. This is the 3rd time this has happened. I can open Lightroom but not creative cloud. Very frustrating and annoying.

  I can not open creative cloud.

  Does not open App | Wheels of progress turn continuously

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

• Help... MacBook pro with the latest version of el capitan does not open creative cloud.

  After being on the phone with Adobe for more than an hour, I downloaded the creative cloud, with lightroom, photoshop and illustrator. It took about an hour to install the applications. Now my creative cloud does nothing when I click on it. It's just a blank white screen. I need to work for the school and have spent hours trying to figure it out. Help!

  Try with the steps mentioned below:

  N ° 1)

  Launch the activity monitor and force them to leave Adobe all processes as creative cloud. CoreSync, AAMUpdater... etc.

  Step 2)

  
  

  (1) right click on the Finder icon and select 'Go - To Folder' option.
  (2) you will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.

  Once you had trashed Opm.db file, restart the Adobe Creative Cloud app and check.

  Always the same?

  Try steps mentioned in the link below:

  White cloud screen on mac creative

• I just trid open creative cloud app and it ask to connect and when I do it says that I was disconnected. Can anyone help? Please, I beg you!

  The main application of creative cloud has started to act. Whenever I am trying to connect, he said while I'm out. I can always open applications where else and I can you line. It's just the application of cc. Does anyone know why this might be? Everyone knows the problem? I use win 10.

  Hello

  Please see the thread: error "You have been disconnected" whenever I try to connect to the Cloud creative office application.

  Please let you still face problems.

  Kind regards

  Shelly

• I can not open creative cloud

  When I start my creative cloud PC opens and runs up to 5% then stop telling me its attempts to connect to the server and ideas

  Hi David,

  Please check the help below document:

  https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html

  You can also look at the threads below where the same issue was addressed:

  Re: Update course Creative Cloud stuck at 5% since yesterday

  Re: Creative cloud update stuck at 5% and I can't find a way to solve it

  
  

  Kind regards

  Sheena

• Will not install creative cloud.

  I have Mac Air with the Mavericks 10.9.5

  I got creative cloud and used it to download and update my photoshop cc 2014. It's all good. Then I restarted for some reason any. Creative cloud then showed this message.

  

  So I do. He takes me to this page

  

  After pressing download I get redirected to the download page which prompts me to save the download.

  

  Once it is downloaded, I see the following

  

  I run the setup of creative cloud. It shows a small bar that slowly creeps along.

  

  Out of curiosity, I watch network tab of the controller of the activity noted that it is in fact the download... aah 16 MB download, good.

  

  And then it shows me this screen

  

  And clicking this button takes me to this page... Oh wait, I've been here before... 12 times today

  

  I thought it would be the connection so I tried in my office and at home and for the novely on my phones hotspot. They all arrive at approximately 50% downloaded and suddenly tell me that "there is a problem".

  I imagine that there is a preference file or something I can delete?

  For all those who may also be affected by this problem, a session of useful discussion with Adobe (via the net, not by phone) led me to perform these steps. In my case, it was what was needed to solve this problem.

  1. Make sure that no process adobe does always - for example Activity Monitor allows to kill / terminate any process update from adobe.
  2. In/Library/Application Support / Adobe / remove "AAMUpdater", "AdobeApplicationManager" and "OOBE".
  3. In ~/Library/Application Support/Adobe/delete "AAMUpdater" and "OOBE".
  4. Use the creative tool Adobe Cleaner Cloud (link) and remove applications other than those ending in 'Pilot' or 'Core '. This includes items that have names like "Adobe something for Mac OS 10.6" or "Creative Cloud Desktop". Subsequently, I had 'Adobe Photoshop CS6 Driver' and 'Adobe Photoshop CC 2014 Core"remaining.
  5. Use the creative cloud Installer (link) and run it.
  6. If that doesn't work (which it has done for me several times) I repeated steps 1 through 4 again before trying again.

  Overall, Adobe CC has been a painful experience to be re-installed. I'm unclear why it failed in the first place, as it had been set up running for many months and I am a maniac backup and maintenance of disk. If my solution does not help you through, I suggest give you the option to chat online to support a test - it was worth it to me.

• Updates will not install - creative cloud

  1A tried update illustrator with Adobe Application Manager

  2. has received a pop-up "update failed".

  3. click on the error log link. The report indicates that: Error Code: U44M1P7

  4 called Adobe support

  5. they sent me an e-mail (number of cases: 0184477607) go to http://www.adobe.com/downloads/updates/ .. .apparently to download the update directly by linking.

  6a attempted to download the Illustrator CS6 update via the direct link. Once the file has been downloaded, I clicked on the AdobePatchInstaller to get another message "update failed", stating that the patch is not available for me?

  I bought the CS6 creative cloud package and subscribe on a monthly basis the latest updates. How I can't get updates of the product, so I'm already paying. I need this problem is resolved.

  Help please.

  Hello Tracy,.

  Could you please check http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-don ' t - install.html and try the steps on this link.

  Ankit

• Can not download Creative Cloud APP error: "3880 |" Invalid product SAP for a download request - KCCC. »

  Whenever I try to insall enforcement creative cloud from the adobe website by clicking on "Download" by https://creative.adobe.com/products/creative-cloud my application manager opens and does nothing.  I looked in the log file and this is the error:

  ProcessInputDownloadRequestsCommand |  |  | 3880 | Invalid product SAP for a download request - KCCC. Then, ignoring the request of entry for this product

  Any ideas how to solve this problem?  It works fine on my laptop but I wish than that on my desk.

  Clean the connection of the user being cached information.

  1. Close the application of Creative Cloud runs.
  2. Navigate to the OOBE folder.
     Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /users/folder/Library/Application Support / Adobe / OOBE
  3. Rename the file opm.db in opm_old.db
  4. Launch of creative cloud

• Re: Empty opening creative cloud app

  work on a mac. follow-up of the route, trashed oobe folder.  Leave the cc, revived, distributed white screen.

  so happy that I paid $29.99 for this unfortunate experience.

  AprilCopperline did you specific errors I can tell you?  You can find details on how to examine and to locate the installation files to Creative Cloud help newspapers / troubleshoot install issues with log files. CC.

  We invite you also to use the tool log collector, available to the collector logging tooland contact our support directly team to contact customer service to submit your log files.

  If you can please update this discussion with specific error messages you're looking for, or a case number from our interaction with our support team, it would be appreciated.

• Download the ADM will not download the cloud app

  If my employer which is in Australia bought the Adobe cloud today, February 9, 13. It gave me the log in info.

  I'm in the Philippines, I am able to connect.

  Now, download from the site, it tells to download me the SMA first, failed, download at all, I had to find the direct link to it.

  ADM not installed, connected, I can now see the products very well. Click on 'Install' and begins to "Downloading..."  After

  30mins, always "downloading..." 0%,

  2 hours, still 'download...' 0%,
  4 hours always "downloading..." 0%

  5 hours, always "downloading..." 5 c

  5 and half an hour later, ADM stops and cancels the download.

  Restart the ADM, "Downloading..." 0%

  Oh by the way, im using a laptop day old with

  proc i7

  MEM 8 GB of ram

  1 TB hard drive

  connection is dsl about 2mbps

  help please.

  I managed to do the work.

  I downloaded the Trial Version, and installation, you have options to install subscription series, trial and use. who works with the clouds.

  I hope this helps you Starter wire... Wait, it's me. !

• Can not update creative cloud apps.

  When I start my computer tells me updates available, but when he reached 2%, it shows red connect to the server and that is where it stops, nothing else happens. I'm running a Windows 7 computer and this happened to me several months ago. I was able to solve it with substantial assistance but not record a history of what has been done. I was told to delete and reinstall CC but this proved be more than an outright deletion.

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Empty creative Cloud App and no subscriptions found

  Hello!

  So I bought Photoshop CC yesterday (about 24 hours) and from today, my CC application is completely white (white) and Photoshop tells me, that it can find no subscription to my identification code Adobe I searched simular questions in the forums, but I can't delete my version CS5 and CS6 (and I have a programm of CS4 only). Is there another way to use the full version of Photoshop CC (not the test one)? And how do I get my CC app working again?

  Photo says: 'no subscription found. '

  

  Snapshot of my CC App now:

  

  Hello

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  For the 'no error subscription' please see the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Creative cloud app is empty after the signature

  First of all, I had problem with signature in the application in the menu bar, it was gray, but I could solve it. Then I signed in, but after that I have only empty view. I looked after all the proposed solutions, I could find it here, but they do not work for me. When you uninstall the application cc that I get an error message indicating that uninstallation has failed completely as it was a few mistakes but the suggestion of the moment where errors can be. In any case it seems to uninstall each time.  What can I do to make this work? I use OS X 10.9.5.

  -Isabelle

  Hi Isabelle,.

  I think you are referring to the white empty window of CC desktop application.

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• After moving to a new mac my creative cloud app is empty

  Hey Adobe guys!

  After moving to a new mac with the migration assistant creative cloud app is here, but if I open it, it just shows a blank field and no apps here.

  Hi Hannes,

  Migration Assistant is not a very good option when you change the mac.

  The link below can still be useful:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena