Will not update for Vista SP1

I've had Vista for a few years and had installed SP2. After a pretty bad fall, I had to "restore to the factory settings." This has left the machine as it had been when he came out of the box.

I checked for Service packs, after he tried to update to IE7 for IE9 to say that I couldn't because I didn't have to update MS. I checked the system and found or SP1 or 2 is installed.
So I checked updates, where it was SP1 is available. I clicked on "install" and followed the couple to guests where to he started to update. He completed the process and that you follow point that SP1 has been installed, however...
When I check the system again, there is no sign on SP1 installed on the machine, and when I go to check updates, SP1 is also available, like as if it was never installed. Ive gone round in circles for a few days. Whenever it appears to install, but whenever he of not here and keep appearing as ready to be downloaded
Help, please!

Hello

You did it happen any changes made to the computer before the show?

Conduct the audit mentioned of the following measures:

Step 1:

Check if you have installed Windows Vista SP1 on your computer:

To do:

(a) click Start.

(b) type winver and then press enter.

Step 2: Perform the steps in the following article and see if it helps:

Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update

http://support.Microsoft.com/kb/910339

Let us know if this helps

Tags: Windows

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