Win 7 computer cannot see the computers on the network

We have 3 computers on our network. A desktop computer running a laptop running Win 7 x 64, an office equipped with Win Vista and Win XP. All 3 are connected to the same workgroup and are properly connected to the internet. The two workstations can see and the laptop on the network and can move the files to the laptop, but the laptop cannot see other computers on the network. Whenever I try to open the network to move files to another computer, the icon just mouse sits and turns and the page remains blank. I thought that maybe he just needs time to see everything, left like that for hours without success. I went through all the troubleshooting steps in the win7 with nothing working Help Center. I don't understand why, if all the computers are on the same network, they can see me, but I don't see them. I am obviously connected properly so they can move the files to my computer. It may be unrelated, but I also can't update windows, keep getting error 80246008 when I try to run the update. Any suggestions on what I can do to fix this?

Hello

You can try the following steps and check whether the problem is resolved.

Step 1:

Networking of computers running different versions of Windows

 http://Windows.Microsoft.com/en-us/Windows7/networking-home-computers-running-different-versions-of-Windows

 

Step 2: Now, you will need to follow the links provided below to check if you are able to connect to the home network.

Home Sweet homegroup

http://Windows.Microsoft.com/en-us/Windows7/help/home-sweet-HomeGroup-networking-the-easy-way

 

Step 3: Now, you will need to visit the link that will help you solve network problems.

Using the troubleshooter from network in Windows 7

http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

Now, you can follow the steps in the link below

http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-join-a-HomeGroup

Windows Update error 80246008

http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80246008

It will be useful.

Tags: Windows

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