Win 7 update - printing wireless laptop problems

I upgraded from Win Vista Home Premium to Win 7 Home Premium on my laptop.  I can connect is no longer on my wireless printer.  It is recognized, but is unable to print.  I have changed ports, I checked the Norton and Windows Firewall, I connected via USB, still is not printing.  I had added Norton 360 before I upgraded and printed correctly.  It's just after the upgrade to Windows 7, it is now a failure to print.  I have a Lexmark X 6650 printer.

Hello Mary,.

Thanks for posting your query on the Microsoft Community.

I would be grateful, if you can provide us with the following information to help us better understand the question?

  • You get the error message / code error on your screen?

I suggest you to follow the below methods and check.

Method 1:
Let flow the FixIt and check if it helps.

Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/en-us

If the question did not resolve, try Method 2,

Method 2:

If Windows can't detect a printer that you want to use, follow these steps to find and add the printer manually:
 
a. open devices and printers by clicking the Start button , and then on the Start menu, clicking on devices and printers.
b. click on Add printer.
c. in the Add Printer Wizard, select Add a network, wireless or Bluetooth printer.
d. in the search for available printers page, click on the printer I want isn't listed.
e. on the find a printer by name or TCP/IP address page, choose How to find the printer you want to use, based on the type or location of the printerand then click Next.
f. complete the additional steps in the wizard, and then click Finish.

To make sure that printers on the network are displayed, check if the network is working properly. For more information, see view the status of your network.

If the problem persists try Method 3,

Method 3: Perform the steps in the below article mentioned.

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

If the problem remains try Method 4,

Method 4: update the drivers from the manufacturer the printer.

Reference:

Lexmark X 6650

Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

Tags: Windows

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