Win Vista Home Basic product key is not valid

I bought Vista Home Basic a wile ago. Now I've updated it. I want to reformat my PC, so I insert the DVD of Vista, and when I enter my product key I get the message "the key is incorrect. How can I fix it, I need to remove the updates or something?

Hi cheater39,

If you reinstall Vista you will have to update any new. If the operating system works very well, so it is useless to re - install in order to re - install. Once, re - install if you have multiple problems that can easily be corrected, and then reinstall is a "last" resort option

You say you bought Vista Home Basic. I suppose, therefore, that you went into a store and bought a full retail copy? If so, the product key number is on the case. If you bought it from another source, for example, Internet, ebay etc (except direct from Microsoft) then you know that it's a genuine product key and not a copy hacked?

It is in fact a copy of 'upgrade '? If so you need to install your "old" operating system first, for example, Windows XP and upgrade then.

Check and recheck the code product key that you insert. If it continues to say the key is not valid, resume the DVD in the store that you bought it and ask them to check it for you. You can also contact the Microsoft Customer service in your own country - you should find one address number and/or e-mail on the Microsoft Web site.

You can actually install Vista without product key by simply letting the dialog box empty product key and then pressing the next button. A message will appear in which you must press the No button. A list of the versions of Vista should then appear. Select the version that you have, for example, Vista Home Basic, press Next, then it should install. No you get away without putting the product key in. Although Windows Vista has been installed it works for a while, but it would give you time, we hope, sort out the product key number. After that the time scheduled (30 days I think) you will need to enter the correct product key otherwise Vista will simply stop working. This option is not ideal, but it will give you as small period of "grace." If you cannot sort the product key on or, heaven forbid, you ended up buying a pirated copy, you will have no real alternative but to buy another legitimate copy.

I suggest you use my last suggestion as a "last resort" option Try to install on another machine to see if the product key works, or taking it back to the shop and ask them why it won't install.

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

Similar Questions

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    I had

    Diagnostic report (1.9.0027.0):

    -----------------------------------------

    Validation of Windows data-->

    Validation status: invalid license

    Validation code: 50

    Validation caching Code online: n/a, hr = 0xc004f012

    Windows product key: *-* - 4WD8X - M9WM7-CH4CG

    The Windows Product Key hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY =

    Windows product ID: 89572-OEM-7332166-00096

    Windows product ID type: 2

    Windows license Type: OEM SLP

    The Windows OS version: 6.0.6001.2.00010300.1.0.002

    ID: {B353C367-9E97-407C-A335-269CB0707324} (3)

    Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows Vista (TM) Home Basic

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.100608 - 0458

    TTS error:

    Validation of diagnosis:

    Resolution state: n/a

    Given Vista WgaER-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: 6.0.6002.16398

    Windows XP Notifications data-->

    Cached result: n/a, hr = 0x80004005

    File: No.

    Version: N/a, hr = 0 x 80070002

    WgaTray.exe signed by: n/a, hr = 0 x 80070002

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    Caching the result: 103

    Version: 2.0.48.0

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    Signed by: Microsoft

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    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Users\Tien Siew\AppData\Local\Google\Chrome\Application\chrome.exe

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    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->

    Office details: {B353C367-9E97-407C-A335-269CB0707324}1.9.0027.06.0.6001.2.00010300.1.0.002x 32*-*-*-*-CH4CG89572-OEM-7332166-000962S-1-5-21-2878899211-3288161655-3842348923Dell Inc.. Inspiron 1420 Dell Inc.. A07 20080203000000.000000 + 00034303507018400EA04090409peninsula malaise Standard Time(GMT+08:00)03DELL M08 103103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6588114 ACD7202654E586

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    Windows Activation Technologies-->

    N/A

    --> HWID data

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    OEMID and OEMTableID consistent: Yes

    BIOS information:

    ACPI Table name OEMID value ValueOEMTableID

    REFERENCE DELL M08 APIC

    FACP DELL M08

    HPET DELL M08

    STARTING DELL M08

    Original title: my windows vista Home Basic product key is not valid for activation

    MCFG DELL M08

    M08 DELL SLIC

    SSDT PmRefCpuPm

    How can I solve the problem? Thank you.

    Run the Diagnostics of Genuine tool at this link http://go.microsoft.com/fwlink/?linkid=52012.

    Hi steph_ts,

    In addition to the suggestion of Andre.Ziegler, following links and check

    1. you remember to make changes to the computer before this problem?

    You can consult the following KB articles and try the suggested methods for error: 0XC004F050

    How to troubleshoot the error codes Activation Volume Windows 7, Windows Server 2008 and on Windows Vista computers

    http://support.Microsoft.com/kb/938450

    Error message when you try to activate a copy of Windows using the Windows Activation Wizard: "the Software Licensing Service reported that the product key is not valid: 0xC004F050.

    http://support.Microsoft.com/kb/950756

    Also see the following link for more information about reduced functionality mode:

    Error message when you start Windows Vista: "your activation period has expired".

    http://support.Microsoft.com/kb/925616/

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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