Win32k.sys on Vista blue screen crash

Every time after that I start the laptop, sometimes it hangs after 5 minutes (or more) and restart.  Even, it crashes when it is waiting for me to enter the password for the connection, and then restart.

There is a blue screen indicates:
A problem has been detected and windows has shut down to prevent damage to your computer.
Win32k.sys
PAGE_FAULT_IN_NONPAGED_AREA

Technical information:
Stop: 0 x 00000050 (0xFDC53002, 0 x 0, 00000000 00000001, 0X970BC8FF)
Win32k.sys - address 970BC8FF base at 97080000, Datestamp 498f9e9d

The message is always the same.  I guess that I have this problem since I tried to restore a backup file and it failed.  My computer is running Windows Vista Home Premium service pack 1 (32-bit).  1.73ghz Acer 5570z.  2 GB of Ram

PS. the reason why I tried to restore a backup file was that: when I use the browser (it happens on IE, firefox or google chrome) to search the Internet for a while, it just stop working.  It shows the page not found.  However, I still can send and receive e-mail.

But now the blue screen is more afraid of losing the internet connection on browser.  We know any solution?

Thank you
Chris

Thanks Chris

Tags: Windows

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    C:\Users\dan\AppData\Local\Temp\WER924F.tmp.version.txt

    Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

    Hello

    You have ZoneAlarm or any 3rd party firewall installed? If so, this could be the cause.
    Other antivirus/security programs could be at least partially responsible.

    This fix "could" apply however do not use if you are quite safe.

    Two drivers of platform using WFP (Windows Filtering) causes a computer crash when the
    computer running Windows Vista, Windows 7 or Windows Server 2008
    http://support.Microsoft.com/kb/979278

    Check also:

    The General causes of errors "STOP 0x0000007F" (applies to Vista and Windows 7 as well)
    http://support.Microsoft.com/kb/137539

    ===========================================================

    For the methods of troubleshooting blue screen using BlueScreenView and MyEventViewer see my answers
    If this thread - top 3 RESPONSES (+ 1 other).

    http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    ----------------------------------------------------

    BCCode: 0x0000007f with the parameter 00000008 7f usually means a hardware problem.

    Have you added a hardware or drivers updated recently? Check Control Panel - Windows
    Updates to see if all drivers have been updated it just before what is going on has begun.

    For 7f - this could be a problem of material such as uncomfortable cards or memory, while there are
    other causes. Power electric low could also lead to this. Use the troubleshooters above and below
    and when you get to the drivers and memory sections refer to my next message below and then
    return if necessary troubleshooting services

    If a PC remove ALL power. Opening the case, remove and reinstall all memory cards and ALL
    cable (try not just to close) on both ends if they are accessible and on the device ends if not
    (remove the cables and the resettlement of help them to eliminate minor corrosion).

    Notice the 08 (double fault) as 1st parameter means there are likely two causes. Do not forget to update
    your drivers manually as using Windows updates are only certified and Microsoft drivers and
    device manufacturers are far behind in this process. NETWORK, WiFi, BIOS and video/display card update and
    other major engines

    If a laptop or a PC, you will need to take a shop (not BestBuy or other BigBox stores) or your
    Support of the machine system.

    ----------------------------------------------------------------------

    BCCode: 7F 0x0000007F which is the same as 0x1000007F

    UNEXPECTED_KERNEL_MODE_TRAP bug control has a value of 0x0000007F. This bug check indicates that the Intel CPU generated a trap and the kernel could not catch this trap.

    This trap might be a bound trap (a trap the kernel is not allowed to capture) or adouble foul(an error occurred during the processing of an earlier fault, which always results in a failure of the system).

    Parameters

    The first parameter that is displayed on the blue screen indicates the number of trap.

    The most common trap codes are the following:

    • 0x00000000 or division by zero error, indicates that a DIV instruction is executed and the divisor is zero. Memory corruption, other hardware problems or software failures can cause this error.
    • 0 x 00000004, or overflow, occurs when the processor executes a call to an interrupt handler when the overflow (OF) is flag set.
    • 0x00000005, or limits check fault, indicates that the processor, then executing a BOUND instruction, determines that the operand exceeds the specified limits. A BOUND instruction ensures that a signed array index is within a certain range.
    • 0 x 00000006 or Opcode not valid, indicates that the processor attempts to execute an invalid instruction. This error occurs generally when the instruction pointer is corrupted and point to the wrong address. The most common cause of this error is hardware memory corruption.
    • 0x00000008 or Double fault, indicates that an exception occurs during a call to the previous exception handler. In general, two exceptions are handled in series. However, there are several exceptions that cannot be handled serially, and in this case, the processor signals a double fault. There are two common causes of a double fault


    CAUSE

    0x7F bug check occurs after the installation of a faulty or incompatible hardware (including memory) or if installed hardware fails.

    A double fault can occur when the kernel stack overflows. This overflow occurs if multiple drivers are attached to the same battery. For example, if two file system filter drivers are associated to the same stack and then again the recursively of file system, the capacity of the battery.


    Solve the problem

    Troubleshooting: If you have recently added the material to the computer, remove to see if the error recurs. If the hardware failure existing, remove or replace the faulty component. Run the diagnostics of material that does not have the system manufacturer supplies to determine which hardware component.

    The scanner memory is particularly important. Faulty or incompatible memory can cause this bug check. For more information on these procedures, see the manual of your computer. Check that all the cards in the computer are well calibrated. Use an ink eraser or electrical contact treatment, available in electronic supply stores, to ensure the adapter card contacts are clean.

    If the error appears on a newly installed system, check the availability of updates for BIOS, SCSI, or card network controller. These updates are generally available on the Web site or the hardware manufacturer BBS.

    Confirm that all hard drives, hard disk controllers and SCSI adapters are listed in the list of the products tested Microsoft Windows market.

    If the error occurred after the installation of a new or updated device driver, you should remove or replace the driver. If, in this circumstance, the error occurs during the startup sequence and the system partition is formatted with NTFS, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console in order to access the file.

    Also to restart your computer and press F8 to character-based menu that displays the choice of operating system. In the menuof Advanced Options , select thelast known good Configuration option. This option is most effective when you add a single driver or service at a time.

    Overclocking (setting of the CPU to run at a speed higher than the nominal specification) can cause this error. If you have overclocked to the computer that is experiencing the error, return the CPU to default clock speed setting.

    Check the system log in Event Viewer for additional error messages that might help identify the device or driver that generated the error. You can also disable caching memory BIOS to try to resolve the problem.

    If you have encountered this error during the upgrade to a new version of the Windows operating system, the error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version. If possible, remove all third-party device drivers and system services and disable all antivirus before upgrade you. Contact the software manufacturer for updates of these tools. Also, make sure that you have installed the latest Windows Service Pack.

    Finally, if all of the steps above do not resolve the error, take the system motherboard to a repair for the diagnostic facility. A crack, a scratched trace, or a defective component on the motherboard can also cause this error.

    BCCode: 7F 0x0000007F which is the same as 0x1000007F<-- read="" this="">
    * 1304.html http://www.faultwire.com/solutions-fatal_error/Run-a-System-diagnostic-Utility-supplied-by-your-0x1000007F-

    ==================================================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------
    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free

    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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