Win7 appcrash App: explorer.exe fault: ntdll.dll

Similar Questions

• Windows 7 explorer.exe crashes. ntdll.dll.

  I've been back up my collection of movies using WMC 7 recently whenever I click on a folder with a big drive blu ray of the explorer.exe file crashes...

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Explorer.EXE
  Application version: 6.1.7600.16450
  Application timestamp: 4aebab8d
  Fault Module name: ntdll.dll
  Fault Module Version: 6.1.7600.16559
  Timestamp of Module error: 4ba9b802
  Exception code: c0000005
  Exception Offset: 0000000000051c 30
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional information 1: 3ef7
  More information 2: 3ef7c090d31c19c96820f5992c0a9c08
  3 more information: ddf2
  Additional information 4: ddf254e27a2cfaadfbb7d0bb42c03cff

  When I press play in media center I get this one:

  Description:
  Stopped working

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: ehshell.exe
  Application version: 6.1.7600.16385
  Application timestamp: 4a5bd053
  Fault Module name: ntdll.dll
  Fault Module Version: 6.1.7600.16559
  Timestamp of Module error: 4ba9b802
  Exception code: c0000005
  Exception offset: 000000000004cf54
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033

  I tried a "clean boot" did not work, I also uninstalled my video drivers (also used as a sweeper registry in safe mode) and reinstalled it, still nothing...

  This is the dump of the crash of the folder:
  http://CID-e0911a8075e4a249.Office.live.com/self.aspx/crash/Explorer.exe.5060.dmp

  For some reason a dump is not created when WMC crashes...

  Any help would be appreciated!

  -Devin

  According to the dump file seems to be the cause of the accident:

  Cannot load C:\Program Files\Shark007\filters\DivXThumbnailProvider.dll, 0n2 error Win32 image
  

  The DivXThumbnailProvider.dll seems to be a component of DivX Plus Media Foundation and, in your case, seems to be a part of the Win7codecs software.

  Then you can try what is suggested in the following link:

  http://Shark007.NET/forum/thread-crashed-Windows-Explorer-in-some-folder-s?highlight=Explorer

  Or uninstall the Win7codecs program.

• application svchost.exe, module ntdll.dll, version 5.2.3790.4789, address 0x0006beb8 failure.

  One has the solution for this error
  Failing application svchost.exe, version 5.2.3790.3959, failed module ntdll.dll, version 5.2.3790.4789, address 0x0006beb8 failure.
  I get an error at startup
  This from Event Viewer:

  Event type: error
  Event source: app error
  Event category: (100)
  Event ID: 1000
  Date: 22/11/2011
  Time: 08:06
  User: n/a
  Computer: SRV03

  Hello

  ·         What operating system do you use?

  ·         What program are you using when this event occurs?

  ·         Are you facing any specific issue on the computer?

  Please provide us with more information about the issue, so that we can help you further.

  You can check this link that looks like the same question.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-performance/faulting-application-svchostexe/1f90d246-b834-4E51-bd8a-89333edef0cf

• Explorer.exe error, Normaliz.dll is missing

  When I try to start my computer, I get the above error. I get the same when starting in safe mode. The only thing that works is the Task Manager. No desktop icon just a white screen. Where should I start

  In Task Manager, you can click file, hold down the CTRL key, and click New task and that opens a command prompt (or the boot safe mode with command prompt).

  If you have your copy of normaliz.dll on a USB key which is the D drive (for example), and XP is installed on your C drive, you can then type in something like this:

  Copy d:\normaliz.dll c:\windows\system32

  When the copying is completed successfully, you will see a message like:

  1 file (s) copied

  You can always do since if Task Manager:

  If you see a message like this:

  Explorer.EXE - unable to locate component: this application has failed to start because Normaliz.dll was not found. Reinstalling the application may fix this problem.

  It is in the case Log:

  Event type: Information
  Event source: Application Popup
  Event category: no
  Event ID: 26
  Description:

  Application popup: Explorer.EXE - unable to locate component: this application has failed to start because Normaliz.dll was not found. Reinstalling the application may fix this problem.

  Start explorer.exe, but the normaliz.dll file.  If explorer.exe is not able to run, you will not be able to do much with your system until the replacement of normaliz.dll.

  You can click OK for errors and finished up in the Task Manager where you can try to fix it.  The message can keep popping up from time to time, while you're fixing it, so just click OK to close the message.

  If normaliz.dll is missing, you can copy it from a working system to the system afflicted with the same version of XP and Internet Explorer.

  You will get a good copy and put it on a floppy disk, thumb drive etc and copy it to your system plagued by using Manager tasks.

  The normaliz.dll file must be located in the c:\windows\system32 folder and therefore is not a Windows file protected, making the Microsoft Support Engineer 'experts' suggest running sfc/scannow, which is just another one of their prosecution of wild goose that will not work, he'll never work and it will only waste your time (and they don't tell you how to run either - if explorer.exe does not start).

  Then engaged Microsoft Support Engineer 'experts' will offer to you develop a copy of the file from the XP installation CD you probably haven't, but it is also not on your XP installation CD, and you will have the same problem try their suggestions to 'try' to start in any any Mode without failure, so this will not help you.  These "experts" seem to think that the Safe Mode boot or boot will replace magically missing files, but it doesn't.

  You also will be able to properly run a browser on the system afflicted to go on Internet download one.

  There is a large computer security risk in the normaliz.dll from some website download.  The best idea is to get a copy of normaliz.dll from another computer that has the same version of XP and IE and replace it from a USB device (which you can access from the Manager tasks), or using a system that works, you can download one of my SkyDrive.

  You can still use the Task Manager to run the system restore and bring it back, but I've never tried and never use SR in all cases.

  If you have recently done a bunch of Microsoft updates, you may have also gotten IE8 so maybe that something was wrong here although the normaliz.dll is the same for each version.

  When you see the error, you can click beyond it and eventually arrived at your screen background image where you can press CTRL-ALT-DEL to start Task Manager. TM, you can click file, new task, Browse and edit the menu drop-down "Files of type" to all files that you can see all the files in folders.

  Go to c:\windows\system32 to see if normaliz.dll is really missing. If the error appears again while browsing, just click OK to get past it.  The explorer.exe tries to run and cannot until the missing file is replaced.

  If it's the only thing missing, you can get one from a working system of the same type as yours, copy on a Flash DRIVE or a floppy disk and always using TM, to browse, copy and paste it where it should be or you can download one of my SkyDrive.

  TM, you can still access your thumb or any other medium the same disk by navigating, copy, paste, etc very well all work.  You use TM to navigate to your thumb or floppy disk, copy the normaliz.dll good and then paste it in the c:\windows\system32 folder, where it is supposed to be.

  If things get worse, just return to TM and remove the file back where you were in first place and continue troubleshooting.

  Using a system that works, you can also download a copy of the file from my SkyDrive and put it on a floppy or USB thumbdrive and networks diskettes for the distressed system.  Sandalenet means wear you the system afflicted by hand.

  I downloaded a copy of XP Pro SP3 file you need on my SkyDrive (everyone has a SkyDrive for file sharing).

  You can download it and when you do, place a copy of the file in these two folders (assuming that Windows is installed on your C drive):

  c:\Windows\System32

  Here is the link to my SkyDrive and you can get the file you need here:

  https://SkyDrive.live.com/?CID=6a7e789cab1d6f39&ID=6A7E789CAB1D6F39! 311

  When you see the files available for download, you can not see the file extension (.exe, .dll, .cpl, .sys, .zip, etc.), but when download you them they will have the right extension.

  When you download the file (especially if you use Internet Explorer), when you get a chance to save the file, your browser is unable to save the file with an extension (by example, .exe, .dll, .cpl, .sys, .zip, etc) then you will need to manually add the extension appropriate to the file when you download the file before you save it.

  You can download the file without the extension, and then rename the file to add the appropriate extension.  You do not want to use a file called normaliz when the name of the file should really be called normaliz.dll (if the downloaded file has no extension, you will need to change the name of the file to add the appropriate extension to make it work.

  You then put the downloaded files in the correct folders on your system.

  That may not solve all your problems, but at least you will be spending this part and we can then fix the rest.

• Media Center 2005 crashed I loaded Windows XP sp2. Installing XP cannot load explorer.exe and another dll file... Need help or information on how to request recovery of microsoft disk MC2005... Gateway has not.

  Help please... I have a gateway gt4024 designed with Media Center 2005. Recently, the system was not "acting accordingly so I tried to reload the OS." I realized that I didn't have the recovery disc, then I decided to load XP Professional I had on it. The law on the computer is as it has been installed correctly and then I get a message saying explorer.exe could not be loaded properly or the drive perhaps is corupted and the same message to another .dll file. Once completed, I can reboot and use the computer, but then the windows installer will not work and the drivers are still present on the hard drive. Now, I loaded the new operating system before and I know that pilots are not supposed to be always present on the system. I then put a new hardrive has had the same problem. So, I then took the hardrive and placed in another computer that was be a dell and load xp fine without error. Can someone point me in the right direction. I contacted gateway to another Media Center recoverydisk, but they said because the computer was no longer under warranty, that they did not have the specified disc and to contact Microsoft. A link would be useful.

  BizzyBidnez,
  Thanks for posting on the Microsoft answers Forum.  Here is a link to the replacement of media information: http://support.microsoft.com/kb/326246
  However, since the entrance to the bridge of your system, the product key may not work with a replacement non - OEM drive.  I'm surprised that the bridge was not able to provide a replacement drive.

  I hope this helps. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows 8 explorer.exe crash - ntdll

  Hello

  I'm having issues where explorer.exe crashes.  This occurs while I'm doing something that uses explorer.exe, such as moving files or folders to open.  However, if a file is opened and slowed, explorer.exe will tend to hang.  I don't know if that's when my computer is idle, however.  I have 2 files in my explorer.exe process in my Public SkyDrive folder dump.  I would fix my own problem, but I don't really know how to debug a DMP file and get something meaningful out of it.
  If necessary, I can create a larger file of the DMP of explorer.exe crashing, but I'll do so if requested.  Also, tell me if someone needs more information.
  DMP files:
  http://sdrv.Ms/18vCn5Z
  See you soon

  The module that seems to be the cause of the accident is the googledrivesync64.dll:

  ERROR: The symbol file is not found.  Defaulted to export symbols for googledrivesync64.dll .
  Could not find setting 0xf, given previous unchanged
  ERROR: The symbol file is not found.  Defaulted to export symbols for avcuf64.dll .
  ERROR: The symbol file is not found.  Defaulted to export symbols for sppc.dll.
  ERROR: The symbol file is not found.  By default for the export of symbols for GROOVEEX. DLL-
  Probably caused by: googledrivesync64.dll (googledrivesync64! DllCanUnloadNow + dc0)

  The googledrivesync64.dll is a component of Google Reader.

  Another third party module, the avcuf64.dll, which is a component of Bitdefender, seemed to be also involved in the accident.

  Both of these modules seem to be recent versions:

  000007ff ' 687 c 0000 000007ff' 68880000 googledrivesync64 (export of symbols) googledrivesync64.dll
  Loaded symbol image file: googledrivesync64.dll
  Image path: C:\Program Files (x86)\Google\Drive\googledrivesync64.dll
  Image name: googledrivesync64.dll
  Timestamp: Fri Jun 07 02:55:22 2013 (51B183DA)
  CheckSum: 000CAC91
  ImageSize: 000c 0000
  File version: 1.10.4769.632
  Product version: 1.10.4769.632
  Flags of the file: 0 (mask 3F)
  BONE folder: 4 unknown Win32
  File type: Dll 2.0
  File date: 00000000.00000000
  Translations: 0409.04b0
  CompanyName: Google
  ProductName: Google Drive
  ProductVersion: 1.10.4769.0632
  FileVersion: 1.10.4769.0632
  FileDescription: Google Drive shell Extension
  LegalCopyright: Google

  00000000' 5ef70000 00000000' 5eff8000 avcuf64 (export of symbols) avcuf64.dll
  Loaded symbol image file: avcuf64.dll
  Image path: C:\Program Files\Bitdefender\Bitdefender 2013\Active Virus Control\Avc3_00197_026\avcuf64.dll
  Image name: avcuf64.dll
  Timestamp: Kills Jul 09 10:02:27 2013 (51DC17F3)
  CheckSum: 00092626
  ImageSize: 00088000
  File version: 3.10.7766.4445
  Product version: 13.0.0.0
  Flags of the file: 0 (mask 17)
  BONE folder: 4 unknown Win32
  File type: Unknown 0.0
  File date: 00000000.00000000
  Translations: 0409.04b0
  CompanyName: BitDefender S.R.L. Bucharest, ROMANIA
  ProductName: BitDefender® AntiVirus
  InternalName: AVCUF32. DLL
  OriginalFilename: AVCUF32. DLL
  ProductVersion: 13
  FileVersion: 3.10.7766.4445
  FileDescription: BitDefender Active Virus Control Usermode filtering Library
  LegalCopyright: © BitDefender S.R.L. All rights reserved.

  What I might suggest is to try first what is suggested in the link (2nd post):

  http://productforums.Google.com/Forum/#! subject/reader/K5M0avx-judges

  If it does not try to uninstall Google Drive or rename the googledrivesync64.dll in the folder C:\Program Files (x 86) from \Google\Drive to googledrivesync64.old

• defects in ntdll.dll, and BSOD more frequent

  Hello! I'm at my wits end with and would appreciate any advice.

  I have a Lenovo IdeaCentre K430 running Windows 7 64 - bit (professional home?).

  A few months ago, I started having problems with ntdll.dll - for example, right click on computer then choosing manage leads to a crash of explorer.exe with ntdll.dll as the culprit. This happens with other applications that seem to use ntdll.dll, such as Viewer photos and Freecell - for these programs, housing starts process in the Manager of tasks then closes, no error message.

  Then my computer started blue screening. It started occasionally, always reading something with audio: 8tracks, panopto (software recording/video presentation for conferences, I think he uses Silverlight), even the audio stream of NPR.

  These are things I've done:

  1. check the latest versions of the video/graphics drivers.

  2 defragmented.

  3. don't run the programs antivirus - no problem.

  4. don't run a registry cleaner - no problem.

  5 run scannow and chkdsk - no problem.

  6 uninstall unused programs.

  7 prevented Cisco VPN to boot at startup.

  8. don't run the processor Intel - no problem Diagnostic tool...

  9. run one or two Windows debugging tools, don't remember which - no problem.

  10. don't run many convenience stores control panel - no problems.

  11. run the Driver Verifier recommended on a thread here.

  When I run the driver verifier and started 8track, the computer crashed almost immediately and could restart only startup repair mode / and I back to a restore point.

  Here are several minidumps. The dated 112015 one is the crash after running Driver Verifier.

  I thank very you much for any advice you have. I don't know how to determine if it is a question of power supply, a GPU problem, or something else entirely. Or if I should buy a new computer.

  Regina

  Pilot checked and associated with a product of Sonic Solutions (specifically PxHlpa64.sys), yours is 2011

  I would remove Sonic.  You also need to update your ATI video driver

  Remove the driver current completely and install the latest driver available.  For instructions on how to do read everything to update the drivers of my partner JMH3143 http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149 here

• Explorer.exe error in the ntdll.dll module

  Event type: error
  Event source: app error
  Event category: no
  Event ID: 1000
  Date: 18/10/2009
  Time: 17:28
  User: n/a
  Computer: CROSSROADS
  Description:
  Failing application explorer.exe, version 6.0.2900.5512, failed module ntdll.dll, version 5.1.2600.5755, address failure 0x000101b3.

  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
  Data:
  0000: 41 70 70 6 c 69 63 61 74 Applicat
  0008: 69 6th 6f 20 46 61 69 6 c ion Fail
  0010: 75 72 65 20 20 65 78 70 exp ure
  0018: 6 c 6f 72 65 72 2 65 78 lorer.ex
  0020: 65 20 36 2 2 30 32 39 e 6.0.29
  0028:30 30 2 35 35 31 32 20 00.5512
  0030: 69 6 20 74 64 6 c 6 c in ntdll 6f
  0038: 2e 64 6 c 6 c 20 35 2e 31 .dll 5.1
  0040: 2e 32 36 30 30 2e 35 37.2600.57
  0048: 35 35 20 61 74 20 6f 66 55 to of
  0050: 66 73 65 74 20 30 30 30 000 fset
  0058: 31 30 31 62 33 0a b 101, 3 0D...

  also get the explorer.exe in comctl32.dll errors, gdi32.dll, kernel32.dll, shell32.dll in successive attempts to restart.

  PSHersh,
  Thanks for posting on the Microsoft answers Forum.  The first thing that I would suggest you do is run the System File Checker.  The link below will provide information on this tool.  You want to run the "SFC/scannow" option  You will need your XP CD for this tool in case we need to correct all files.
  http://support.Microsoft.com/kb/310747

  Let us know the results. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• WIN 7 APPCRASH WITH EXPLORE. EXE

  Hello

  I get the following explorer.exe crash:

  Problemsignatur:
  Problemereignisname: APPCRASH
  Anwendungsname: Explorer.EXE
  Anwendungsversion: 6.1.7601.17514
  Anwendungszeitstempel: 4ce7a144
  Fehlermodulname: ntdll.dll
  Fehlermodulversion: 6.1.7601.19045
  Fehlermodulzeitstempel: 56259295
  Ausnahmecode: c0000005
  Ausnahmeoffset: 000000000004ac04
  Betriebsystemversion: 6.1.7601.2.1.0.256.48
  Gebietsschema-ID: 1031
  Zusatzinformation 1 c: 573
  Zusatzinformation 2: 573cb6738d8b761bff12938f798a3e8c
  Zusatzinformation 3: f9b9
  Zusatzinformation 4: f9b9f6790093c87883db896874813c1f

  Read our Datenschutzbestimmungen online:
  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0407

  Wenn die Onlinedatenschutzbestimmungen nicht sind, Sie unsere Datenschutzbestimmungen offline read available:
  C:\Windows\system32\de-DE\erofflps.txt

  What could be the reason for this error?

  Any help would be great!

  Thank you!

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, you get APPCRASH WITH EXPLORER. EXE.

  I would be grateful if you can provide us with the following information to help us better understand the issue:

  • Did you do any change important before this problem?

  I suggest you to follow the method below and check.

  Method 1:  run the resolution of performance problems and see if it helps.

  If the problem persists, try Method 2,

  Method 2: Run the clean boot.

  Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  Reference: How to perform a clean boot in Windows

  http://support.Microsoft.com/kb/929135

   

  Note: After the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

  If the question did not resolve, try Method 3,

  Method 3: Check out this thread that might have a possible solution to your problem.

  Explorer Windows stopped working

  See also:

  Optimize Windows 7 for better performance

  Ways to improve your computer's performance

  Hope this information is useful. Please let us know if you need help with Windows.

• App crash with ntdll.dll

  I have an application running on 32-bit windows computer 7.

  Unexpectedly, the Application crashes.

  I checked the event viewer and saw the below error:

  Faulting application name: MyApplication.exe, version: *****, time stamp: 0x578e799c
  Faulting module name: ntdll.dll, version: ******, time stamp: 0x573a54ca
  Exception code: 0xc0000005
  Fault offset: 0x00000000000438df
  Faulting process id: 0x22a8c
  Faulting application start time: 0x01cf4a1f36447f86
  Faulting application path: C:\Program Files\MyApplication\MyApplication.exe
  Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
  Report Id: 3e2eb1a7-b615-10e3-bf1b-94a6h885c29Now my question is:Is this issue something within my application.. or something I need to do with OS..Please help me solve this issue..
  

  Thanks for your quick response.

  Have you tried to run the System File Checker and perform a clean boot? We really recommend it.

  On the other hand, you can try the other options below if it doesn't:

  Method 1: update Windows

  1. Click on the Start button and look for Control Panel.
  2. Click system and security, and then select Windows Update.
  3. Click search for updates , and then click install updates.

  If you encounter him even after the update of Windows try to reinstall the DLL.

  Method 2: Reinstall the DLL

  1. Type cmd in the search box, and then click right to select command prompt run as administrator.
  2. Type this in the command prompt:
     • regsvr32.exe /u ntdll.dll and press ENTER key (this allows to uninstall the file)
     • regsvr32.exe ntdll.dll and press ENTER key (this will reinstall the file).

  Let us know how it goes.

  Kind regards

  If you find this useful, feel free to mark as answer.

• Explorer.exe crash - Win7 verifier.dll & ntdll.dll

  Hello

  Recently I've known explorer.exe hangs in my win7 pc. Initially, the failed module is ntdll.dll & now its verifier.dll. I am attaching the file dump on incident. In fact, I had only this time dump after about 10-20 accidents: (.)
  http://www.mediafire.com/?yev6d7dsdzns8z2
  PLS, analyze and help me solve the problem.
  Thank you
  JAI

  You provided according to the following file dump on incident, there are two problematic files potential .dll:

  *******************************************************************************
  *                                                                             *
  * Exception analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Cannot load C:\Program Widcomm logiciels\BtwNamespaceExt.dll, 0n2 error Win32 image
  WARNING: Unable to verify timestamp for BtwNamespaceExt.dll
  ERROR: Module load completed but symbols can be loaded for BtwNamespaceExt.dll
  Failed to load image C:\Windows\System32\ieframe.dll, 0n2 error Win32
  WARNING: Unable to verify timestamp for ieframe.dll
  Unable to load the image in C:\Program Files (x 86) \Internet Download Manager\IDMShellExt64.dll, 0n2 error Win32
  WARNING: Unable to verify timestamp for IDMShellExt64.dll
  ERROR: Module load completed but symbols can be loaded for IDMShellExt64.dll
  GetPageUrlData failed, server returned HTTP 404 status
  Requested URL: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d672ee4/verifier_dll/6_1_7600_16385/4a5be081/80000003/0000a668.htm?Retriage=1
  Probably caused by: BtwNamespaceExt.dll ( btwnamespaceext+ 367e6)

  The two files are the BtwNamespaceExt.dll and the IDMShellExt64.dll.

  So try to update or, if necessary, to uninstall related programs (software WIDCOMM\Bluetooth and Internet Download Manager).

  Also, you have enabled "Application Verifier"?

  
  

• Win 7 x 64 Explorer.exe crash on ntdll.dll

  All - here's what's happening... Every morning that I have to restart my laptop because explorer.exe crashes, the laptop screen becomes partially black and makes it unusable. Relieves temporarily restart them the problem until the next day. Here is the info of Appcrash.

  Version = 1
  EventType = APPCRASH
  EventTime = 130613872684994098
  ReportType = 2
  Consent = 1
  UploadTime = 130613872688164279
  ReportIdentifier = 48c3f23a-7493-11e4-a8fb-74e54321084a
  IntegratorReportIdentifier = 48c3f239-7493-11e4-a8fb-74e54321084a
  Response.BucketId = 134239895
  Response.BucketTable = 4
  Response.Type = 4
  SIG [0]. Name = name of the Application
  SIG [0]. Value = Explorer.exe
  GIS [1]. Name = Version of the Application
  GIS [1]. Value = 6.1.7601.17567
  GIS [2]. Name = timestamp of the Application
  GIS [2]. Value = 4d672ee4
  GIS [3]. Name = name of the Module fault
  GIS [3]. Value = ntdll.dll
  GIS [4]. Name = Fault Module Version
  GIS [4]. Value = 6.1.7601.18247
  GIS [5]. Name = Fault Module Timestamp
  GIS [5]. Value = 521eaf24
  GIS [6]. Name = Exception Code
  GIS [6]. Value = c000041d
  GIS [7]. Name = offset of the Exception
  GIS [7]. Value = 000000000004e4e4
  DynamicSig [1]. Name = OS Version
  DynamicSig [1]. Value=6.1.7601.2.1.0.256.4
  DynamicSig [2]. Name = locale ID
  DynamicSig [2]. Value = 1033
  DynamicSig [22]. Name = additional Information 1
  DynamicSig [22]. Value = fa41
  DynamicSig [23]. Name = additional Information 2
  DynamicSig [23]. Value = fa41cd2feced06e3463e16a4b7f9339c
  DynamicSig [24]. Name = additional Information 3
  DynamicSig [24]. Value = 7fd2
  DynamicSig [25]. Name = additional Information 4
  DynamicSig [25]. Value = 7fd20199592f7a580c1651f5f34e3098
  UI[2]=C:\Windows\Explorer.exe
  UI [3] = Windows Explorer has stopped working
  UI [4] = Windows can search for a solution to the problem online and try to restart the program.
  UI [5] = check online for a solution, and then restart the program
  UI [6] = check online for a solution later and close the program
  UI [7] = close the program
  LoadedModule[0]=C:\Windows\Explorer.EXE
  LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
  LoadedModule[2]=C:\Windows\system32\kernel32.dll
  LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
  LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
  LoadedModule[5]=C:\Windows\system32\msvcrt.dll
  LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
  LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
  LoadedModule[8]=C:\Windows\system32\GDI32.dll
  LoadedModule[9]=C:\Windows\system32\USER32.dll
  LoadedModule[10]=C:\Windows\system32\LPK.dll
  LoadedModule[11]=C:\Windows\system32\USP10.dll
  LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
  LoadedModule[13]=C:\Windows\system32\SHELL32.dll
  LoadedModule[14]=C:\Windows\system32\ole32.dll
  LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
  LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
  LoadedModule[17]=C:\Windows\system32\DUser.dll
  LoadedModule[18]=C:\Windows\system32\DUI70.dll
  LoadedModule[19]=C:\Windows\system32\IMM32.dll
  LoadedModule[20]=C:\Windows\system32\MSCTF.dll
  LoadedModule[21]=C:\Windows\system32\UxTheme.dll
  LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
  LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
  LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
  LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
  LoadedModule[26]=C:\Windows\system32\dwmapi.dll
  LoadedModule[27]=C:\Windows\system32\slc.dll
  LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
  LoadedModule[29]=C:\Windows\system32\Secur32.dll
  LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
  LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
  LoadedModule [32] = C:\Windows\system32\QIPCAP64. DLL
  LoadedModule[33]=C:\Windows\system32\WINSTA.dll
  LoadedModule[34]=C:\Windows\system32\CRYPTBASE.dll
  LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
  LoadedModule[36]=C:\Windows\system32\WindowsCodecs.dll
  LoadedModule[37]=C:\Windows\system32\profapi.dll
  LoadedModule[38]=C:\Windows\system32\apphelp.dll
  LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL
  LoadedModule[40]=C:\Windows\system32\EhStorShell.dll
  LoadedModule [41] = C:\PROGRA~1\MICROS~1\Office14\GROOVEEX. DLL
  LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
  LoadedModule[43]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
  LoadedModule[44]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90. DLL
  LoadedModule[45]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
  LoadedModule[46]=C:\PROGRA~1\MICROS~1\Office14\1033\GrooveIntlResource.dll
  LoadedModule[47]=C:\Windows\System32\cscui.dll
  LoadedModule[48]=C:\Windows\System32\CSCDLL.dll
  LoadedModule[49]=C:\Windows\system32\CSCAPI.dll
  LoadedModule[50]=C:\Windows\system32\QIPOverlay.dll
  LoadedModule[51]=C:\Windows\system32\ntshrui.dll
  LoadedModule[52]=C:\Windows\system32\srvcli.dll
  LoadedModule[53]=C:\Windows\system32\IconCodecService.dll
  LoadedModule[54]=C:\Windows\system32\CRYPTSP.dll
  LoadedModule[55]=C:\Windows\system32\rsaenh.dll
  LoadedModule[56]=C:\Windows\system32\RpcRtRemote.dll
  LoadedModule[57]=C:\Windows\system32\SndVolSSO.DLL
  LoadedModule [58] = C:\Windows\system32\HID. DLL
  LoadedModule[59]=C:\Windows\System32\MMDevApi.dll
  LoadedModule[60]=C:\Windows\system32\timedate.cpl
  LoadedModule [61] = to C:\Windows\system32\ATL. DLL
  LoadedModule[62]=C:\Windows\system32\actxprxy.dll
  LoadedModule[63]=C:\Windows\system32\ntmarta.dll
  LoadedModule[64]=C:\Windows\system32\WLDAP32.dll
  LoadedModule[65]=C:\Windows\System32\shdocvw.dll
  LoadedModule[66]=C:\Windows\system32\LINKINFO.dll
  LoadedModule [67] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
  LoadedModule[68]=C:\Windows\system32\MSIMG32.dll
  LoadedModule[69]=C:\Windows\system32\COMDLG32.dll
  LoadedModule [70] = C:\Windows\system32\WINSPOOL. DRV
  LoadedModule[71]=C:\Windows\system32\oledlg.dll
  LoadedModule[72]=C:\Windows\system32\XmlLite.dll
  LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
  LoadedModule[74]=C:\Windows\system32\WINMM.dll
  LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
  LoadedModule[76]=C:\Windows\system32\OLEACC.dll
  LoadedModule [77] = C:\PROGRA~2\ThinkPad\UTILIT~1\US\PWMRT64V. DLL
  LoadedModule [78] = C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V. DLL
  LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
  LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
  LoadedModule[81]=C:\Windows\system32\MSASN1.dll
  LoadedModule[82]=C:\Windows\system32\wbemcomn.dll
  LoadedModule[83]=C:\Windows\system32\WS2_32.dll
  LoadedModule[84]=C:\Windows\system32\NSI.dll
  LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
  LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
  LoadedModule[87]=C:\Windows\system32\NTDSAPI.dll
  LoadedModule [88] = C:\Windows\system32\IGFXEXPS. DLL
  LoadedModule[89]=C:\Windows\system32\Sensor64.dll
  LoadedModule[90]=C:\Windows\system32\USERENV.dll
  LoadedModule[91]=C:\Windows\system32\msls31.dll
  LoadedModule [92] = c: Files\microsoft shared\ink\tiptsf.dll
  LoadedModule[93]=C:\Windows\System32\ieframe.dll
  LoadedModule[94]=C:\Windows\system32\iertutil.dll
  LoadedModule[95]=C:\Windows\system32\authui.dll
  LoadedModule[96]=C:\Windows\system32\CRYPTUI.dll
  LoadedModule[97]=C:\Windows\system32\NetworkExplorer.dll
  LoadedModule[98]=C:\Windows\system32\MPR.dll
  LoadedModule[99]=C:\Windows\System32\gameux.dll
  LoadedModule[100]=C:\Windows\System32\wer.dll
  LoadedModule[101]=C:\Windows\system32\msiltcfg.dll
  LoadedModule[102]=C:\Windows\system32\VERSION.dll
  LoadedModule[103]=C:\Windows\system32\msi.dll
  LoadedModule[104]=C:\Windows\system32\urlmon.dll
  LoadedModule[105]=C:\Windows\system32\WININET.dll
  LoadedModule[106]=C:\Windows\system32\Normaliz.dll
  LoadedModule [107] = C:\Windows\system32\SFC. DLL
  LoadedModule [108] = C:\Windows\system32\sfc_os. DLL
  LoadedModule[109]=C:\Windows\System32\SyncCenter.dll
  LoadedModule[110]=C:\Windows\system32\wdmaud.drv
  LoadedModule[111]=C:\Windows\system32\ksuser.dll
  LoadedModule[112]=C:\Windows\system32\AVRT.dll
  LoadedModule [113] = C:\Windows\system32\AUDIOSES. DLL
  LoadedModule[114]=C:\Windows\system32\msacm32.drv
  LoadedModule[115]=C:\Windows\system32\MSACM32.dll
  LoadedModule[116]=C:\Windows\system32\midimap.dll
  LoadedModule[117]=C:\Windows\system32\netutils.dll
  LoadedModule[118]=C:\Windows\system32\MLANG.dll
  LoadedModule[119]=C:\Windows\system32\stobject.dll
  LoadedModule[120]=C:\Windows\system32\BatMeter.dll
  LoadedModule[121]=C:\Windows\system32\es.dll
  LoadedModule[122]=C:\Windows\system32\prnfldr.dll
  LoadedModule[123]=C:\Windows\system32\dxp.dll
  LoadedModule[124]=C:\Windows\system32\Syncreg.dll
  LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
  LoadedModule[126]=C:\Windows\System32\netshell.dll
  LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
  LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
  LoadedModule[129]=C:\Windows\System32\nlaapi.dll
  LoadedModule[130]=C:\Windows\System32\AltTab.dll
  LoadedModule[131]=C:\Windows\System32\pnidui.dll
  LoadedModule[132]=C:\Windows\System32\QUtil.dll
  LoadedModule[133]=C:\Windows\System32\wevtapi.dll
  LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
  LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
  LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
  LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
  LoadedModule[138]=C:\Windows\System32\cscobj.dll
  LoadedModule[139]=C:\Windows\System32\srchadmin.dll
  LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
  LoadedModule[141]=C:\Windows\system32\mssprxy.dll
  LoadedModule[142]=C:\Windows\System32\msxml6.dll
  LoadedModule[143]=C:\Windows\system32\imapi2.dll
  LoadedModule[144]=C:\Windows\System32\bthprops.cpl
  LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
  LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
  LoadedModule[147]=C:\Windows\system32\credssp.dll
  LoadedModule[148]=C:\Windows\System32\npmproxy.dll
  LoadedModule[149]=C:\Windows\System32\hgcpl.dll
  LoadedModule[150]=C:\Windows\System32\provsvc.dll
  LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
  LoadedModule[152]=C:\Windows\system32\wkscli.dll
  LoadedModule [153] = C:\Windows\system32\SXS. DLL
  LoadedModule[154]=C:\Windows\system32\fxsst.dll
  LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
  LoadedModule [156] = C:\Windows\system32\FXSRESM. DLL
  LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
  LoadedModule[158]=C:\Windows\system32\wlanutil.dll
  LoadedModule[159]=C:\Windows\system32\wwanapi.dll
  LoadedModule[160]=C:\Windows\system32\wwapi.dll
  LoadedModule[161]=C:\Windows\System32\QAgent.dll
  LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
  LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
  LoadedModule[164]=C:\Windows\System32\wscinterop.dll
  LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
  LoadedModule[166]=C:\Windows\System32\wscui.cpl
  LoadedModule[167]=C:\Windows\System32\werconcpl.dll
  LoadedModule[168]=C:\Windows\System32\framedynos.dll
  LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
  LoadedModule[170]=C:\Windows\System32\hcproviders.dll
  LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
  LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
  LoadedModule[173]=C:\Windows\system32\cabview.dll
  LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
  LoadedModule[175]=C:\Windows\system32\thumbcache.dll
  LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
  LoadedModule[177]=C:\Windows\system32\zipfldr.dll
  LoadedModule[178]=C:\Windows\System32\drprov.dll
  LoadedModule[179]=C:\Windows\System32\ntlanman.dll
  LoadedModule[180]=C:\Windows\System32\davclnt.dll
  LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
  LoadedModule[182]=C:\Windows\system32\prnntfy.dll
  LoadedModule[183]=C:\Windows\system32\puiapi.dll
  LoadedModule[184]=C:\Windows\system32\printui.dll
  LoadedModule[185]=C:\Windows\system32\puiobj.dll
  LoadedModule[186]=C:\Windows\system32\mswsock.dll
  LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
  LoadedModule[188]=C:\Windows\System32\wship6.dll
  LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
  LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
  LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
  LoadedModule [192] = C:\Windows\system32\kerberos. DLL
  LoadedModule[193]=C:\Windows\system32\cryptdll.dll
  LoadedModule[194]=C:\Windows\system32\bcrypt.dll
  LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
  LoadedModule[196]=C:\Windows\system32\van.dll
  LoadedModule[197]=C:\Windows\system32\RasMM.dll
  LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
  LoadedModule[199]=C:\Windows\system32\rasman.dll
  LoadedModule[200]=C:\Windows\system32\WWanMM.dll
  LoadedModule[201]=C:\Windows\system32\WlanMM.dll
  LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
  LoadedModule[203]=C:\Windows\system32\OneX.DLL
  LoadedModule[204]=C:\Windows\system32\eappprxy.dll
  LoadedModule[205]=C:\Windows\system32\eappcfg.dll
  LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
  LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
  LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
  LoadedModule[209]=C:\Windows\system32\wpdshext.dll
  LoadedModule[210]=C:\Windows\system32\ndfapi.dll
  LoadedModule[211]=C:\Windows\system32\wdi.dll
  LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
  LoadedModule[213]=C:\Windows\system32\imaadp32.acm
  LoadedModule[214]=C:\Windows\system32\msg711.acm
  LoadedModule[215]=C:\Windows\system32\msgsm32.acm
  LoadedModule[216]=C:\Windows\system32\msadp32.acm
  LoadedModule[217]=C:\Windows\System32\l3codeca.acm
  State [0]. Key = transport. DoneStage1
  State [0]. Value = 1
  State [1]. Key = DataRequest
  State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
  FriendlyEventName = Stopped Working
  ConsentKey = APPCRASH
  AppName = Windows Explorer
  AppPath=C:\Windows\Explorer.EXE

  Hi Jesse,.

  Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.

  I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.

  This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.

  I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.

  https://support.Microsoft.com/kb/2681286?WA=wsignin1.0

  Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.

  Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.

• APPCRASH explorer.exe hpswp_BHO.dll

  Signature of the problem

  Additional information about the problem

  Bucket ID: 1048022001

  Problem event name: APPCRASH

  Application name: explorer.exe

  Application version: 6.0.6001.18164

  Application timestamp: 4907e242

  Fault Module name: hpswp_BHO.dll

  Fault Module Version: 112.200.19110.0

  Timestamp of Module error: 48f6585a

  Exception code: c0000005

  Exception offset: 00043877

  The system version: 6.0.6001.2.1.0.768.3

  Locale ID: 5129

  Additional information 1: fd00

  More information 2: ea6f5fe8924aaa756324d57f87834160

  Additional information 3: fd00

  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  How did your problem related to Windows Update?

  The accident is caused by a driver HP Smart Web Printing. Contact HP support. ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• APPCRASH explorer.exe crash module comcasttb.dll

  A day or 2 ago, windeows explore began to fail constantly with the aboive error... deltails below

  problem - APPCRASH

  App the name explorer.exe

  Request version 6.0.6002.18005

  timestamp of the application - 49e01da5

  the 5.0.8.138 fault module version

  exception code c0000005

  0001d3d4 exception offset

  operating system version 6.0.6002.2.2.0.768.3

  Since windpws explore is necessary to access the c drive, I'm not sure how I can view the module in question or to rename or delete?  If I could find a way to remove it will solve my problem or I have to do more to ensure that it is eliminated?

  Thanks in advance.

  I have the same problem as you did, but I can't uninstall the toolbar from Comcast because my Control Panel does not work.  I don't know if either of you two explained how do to solve this problem and if you did I did not understand it. So could you please help me.

• How to fix the error module APPCRASH Explorer.exe DesktopDock64.dll

  This regularly happens at startup.  My machine is patched with the latest versions.  This annoying and potentially dangerous.  Can you help me?  Thank you

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Explorer.EXE
  Application version: 6.1.7601.17567
  Application timestamp: 4d672ee4
  Fault Module name: DesktopDock64.dll
  Fault Module Version: 1.0.1.0
  Timestamp of Module error: 4c9256c9
  Exception code: c0000005
  Exception offset: 0000000000035dad
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: ce2a
  More information 2: ce2ab71c9f6ddb3f4e55b984b123a5bd
  Additional information 3: d3a9
  Additional information 4: d3a90c73dbd62d89c40370926859224b

  Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:
  C:\Windows\system32\en-US\erofflps.txt

  Given that the failure is the DesktopDock64.dll which seems to be a component of Stardock Fences try to uninstall the program from Stardock Fences.

  Then you can try to reinstall the program from Stardock Fences using the latest version.