Windows 7 explorer.exe crashes. ntdll.dll.
I've been back up my collection of movies using WMC 7 recently whenever I click on a folder with a big drive blu ray of the explorer.exe file crashes...
Signature of the problem:
Problem event name: APPCRASH
Application name: Explorer.EXE
Application version: 6.1.7600.16450
Application timestamp: 4aebab8d
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000005
Exception Offset: 0000000000051c 30
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information 1: 3ef7
More information 2: 3ef7c090d31c19c96820f5992c0a9c08
3 more information: ddf2
Additional information 4: ddf254e27a2cfaadfbb7d0bb42c03cff
When I press play in media center I get this one:
Description:
Stopped working
Signature of the problem:
Problem event name: APPCRASH
Application name: ehshell.exe
Application version: 6.1.7600.16385
Application timestamp: 4a5bd053
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000005
Exception offset: 000000000004cf54
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
I tried a "clean boot" did not work, I also uninstalled my video drivers (also used as a sweeper registry in safe mode) and reinstalled it, still nothing...
This is the dump of the crash of the folder:
http://CID-e0911a8075e4a249.Office.live.com/self.aspx/crash/Explorer.exe.5060.dmp
For some reason a dump is not created when WMC crashes...
Any help would be appreciated!
-Devin
According to the dump file seems to be the cause of the accident:
Cannot load C:\Program Files\Shark007\filters\DivXThumbnailProvider.dll, 0n2 error Win32 image
The DivXThumbnailProvider.dll seems to be a component of DivX Plus Media Foundation and, in your case, seems to be a part of the Win7codecs software.
Then you can try what is suggested in the following link:
http://Shark007.NET/forum/thread-crashed-Windows-Explorer-in-some-folder-s?highlight=Explorer
Or uninstall the Win7codecs program.
Tags: Windows
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Signature of the problem:
Problem event name: APPCRASH
Application name: explorer.exe
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Exception offset: 000000000002b20d
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Version = 1
EventType = APPCRASH
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GIS [2]. Name = timestamp of the Application
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DynamicSig [22]. Name = additional Information 1
DynamicSig [22]. Value = fa41
DynamicSig [23]. Name = additional Information 2
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DynamicSig [24]. Name = additional Information 3
DynamicSig [24]. Value = 7fd2
DynamicSig [25]. Name = additional Information 4
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UI [7] = close the program
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LoadedModule[118]=C:\Windows\system32\MLANG.dll
LoadedModule[119]=C:\Windows\system32\stobject.dll
LoadedModule[120]=C:\Windows\system32\BatMeter.dll
LoadedModule[121]=C:\Windows\system32\es.dll
LoadedModule[122]=C:\Windows\system32\prnfldr.dll
LoadedModule[123]=C:\Windows\system32\dxp.dll
LoadedModule[124]=C:\Windows\system32\Syncreg.dll
LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
LoadedModule[126]=C:\Windows\System32\netshell.dll
LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
LoadedModule[129]=C:\Windows\System32\nlaapi.dll
LoadedModule[130]=C:\Windows\System32\AltTab.dll
LoadedModule[131]=C:\Windows\System32\pnidui.dll
LoadedModule[132]=C:\Windows\System32\QUtil.dll
LoadedModule[133]=C:\Windows\System32\wevtapi.dll
LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
LoadedModule[138]=C:\Windows\System32\cscobj.dll
LoadedModule[139]=C:\Windows\System32\srchadmin.dll
LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
LoadedModule[141]=C:\Windows\system32\mssprxy.dll
LoadedModule[142]=C:\Windows\System32\msxml6.dll
LoadedModule[143]=C:\Windows\system32\imapi2.dll
LoadedModule[144]=C:\Windows\System32\bthprops.cpl
LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[147]=C:\Windows\system32\credssp.dll
LoadedModule[148]=C:\Windows\System32\npmproxy.dll
LoadedModule[149]=C:\Windows\System32\hgcpl.dll
LoadedModule[150]=C:\Windows\System32\provsvc.dll
LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
LoadedModule[152]=C:\Windows\system32\wkscli.dll
LoadedModule [153] = C:\Windows\system32\SXS. DLL
LoadedModule[154]=C:\Windows\system32\fxsst.dll
LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
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LoadedModule[160]=C:\Windows\system32\wwapi.dll
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LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
LoadedModule[164]=C:\Windows\System32\wscinterop.dll
LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
LoadedModule[166]=C:\Windows\System32\wscui.cpl
LoadedModule[167]=C:\Windows\System32\werconcpl.dll
LoadedModule[168]=C:\Windows\System32\framedynos.dll
LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
LoadedModule[170]=C:\Windows\System32\hcproviders.dll
LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
LoadedModule[173]=C:\Windows\system32\cabview.dll
LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
LoadedModule[175]=C:\Windows\system32\thumbcache.dll
LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[177]=C:\Windows\system32\zipfldr.dll
LoadedModule[178]=C:\Windows\System32\drprov.dll
LoadedModule[179]=C:\Windows\System32\ntlanman.dll
LoadedModule[180]=C:\Windows\System32\davclnt.dll
LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[182]=C:\Windows\system32\prnntfy.dll
LoadedModule[183]=C:\Windows\system32\puiapi.dll
LoadedModule[184]=C:\Windows\system32\printui.dll
LoadedModule[185]=C:\Windows\system32\puiobj.dll
LoadedModule[186]=C:\Windows\system32\mswsock.dll
LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
LoadedModule[188]=C:\Windows\System32\wship6.dll
LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
LoadedModule [192] = C:\Windows\system32\kerberos. DLL
LoadedModule[193]=C:\Windows\system32\cryptdll.dll
LoadedModule[194]=C:\Windows\system32\bcrypt.dll
LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[196]=C:\Windows\system32\van.dll
LoadedModule[197]=C:\Windows\system32\RasMM.dll
LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
LoadedModule[199]=C:\Windows\system32\rasman.dll
LoadedModule[200]=C:\Windows\system32\WWanMM.dll
LoadedModule[201]=C:\Windows\system32\WlanMM.dll
LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
LoadedModule[203]=C:\Windows\system32\OneX.DLL
LoadedModule[204]=C:\Windows\system32\eappprxy.dll
LoadedModule[205]=C:\Windows\system32\eappcfg.dll
LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
LoadedModule[209]=C:\Windows\system32\wpdshext.dll
LoadedModule[210]=C:\Windows\system32\ndfapi.dll
LoadedModule[211]=C:\Windows\system32\wdi.dll
LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
LoadedModule[213]=C:\Windows\system32\imaadp32.acm
LoadedModule[214]=C:\Windows\system32\msg711.acm
LoadedModule[215]=C:\Windows\system32\msgsm32.acm
LoadedModule[216]=C:\Windows\system32\msadp32.acm
LoadedModule[217]=C:\Windows\System32\l3codeca.acm
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
State [1]. Key = DataRequest
State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
FriendlyEventName = Stopped Working
ConsentKey = APPCRASH
AppName = Windows Explorer
AppPath=C:\Windows\Explorer.EXEHi Jesse,.
Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.
I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.
This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.
I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.
https://support.Microsoft.com/kb/2681286?WA=wsignin1.0
Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.
Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.
-
Windows Server 2003 R2 explorer.exe crashing
Hello
I am looking for help on a PC server.
All programs work correctly and for all intensive purposes, the server is very good.
The problem is that explorer.exe crashes every 3 to 8 seconds.
I had a quick glance at the file hmdp and tbh it means nothing to me.
Could someone kind take a look on it and maybe point me in the right direction?
Debug version of Microsoft Windows (R) 6.12.0002.633 X 86
Copyright (c) Microsoft Corporation. All rights reserved.[C:\Documents and Settings\electrical\Desktop\error files\explorer.exe.mdmp] Dump file loading
User Mini dump file: only registers, stack them and portions of memory are availableSymbol search path is: * invalid *.
****************************************************************************
* Loading of the symbol may be unreliable without a symbol search path. *
* Use .symfix to get the debugger to choose a symbol path. *
* After adjusting your path to symbols, use .reload to refresh the locations of symbols. *
****************************************************************************
Executable search path is:
Windows Server 2003 Version 3790 (Service Pack2) MP (4 procs) free x 86 compatible
Product: Server, suite: TerminalServer SingleUserTS
Computer name:
The debugging session: 04:48:47.000 Wed May 29, 2013 (UTC - 07:00)
System Uptime: not available
Running time: 0 days 0:00:05.000
..............................................................
Loading unloaded module list
..........
This dump file is an exception of interest stored in it.
The stored exception information are accessible via .ecxr.
(b10.700): access violation - code c0000005 (first/second chance not available)
EAX = ebx 00000200 = 80070000 ecx = 003 has 0038 edx = 00000000 esi = 00000464 edi = 00000000
EIP = 7c8285ec esp = 00f1a410 ebp = 00f1a480 iopl = 0 nv in EI ng nz cy ac pe
CS = 001 b ss = 0023 ds = 0023're = 0023 fs = 003 b gs = 0000 efl = 00000297
Failed to load image C:\WINDOWS\system32\ntdll.dll, 0n2 error Win32
WARNING: Unable to verify timestamp for ntdll.dll
ERROR: Module load completed but symbols can be loaded for ntdll.dll
ntdll + 0x285ec:
C3 7c8285ec retAny help would be appreciated more
Colin
Support for Windows Server is available here:
http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer
The forum, you are now aims to help users of the computer at home.
-
Windows 7 Explorer.exe unresponsive - Event ID 1000 (new construction)
Hello
I have stability with Windows 7 Explorer.exe problems on my newly built PC.
Web browsers and Explorer.exe crash at startup or display the message "stopped responding" to the opening.
The Explorer.exe "not responding" issue has become less common, but I think it's perhaps related to the instability with web browsers.
I find no trigger that causes the crash, the PC is perfectly stable when left slowed or even during running scans.It may not be relevant, but for a short period, I found that typing caused accidents. Opening IE11 and click on the links on the homepage has worked.
However the second I typed in the address bar or search IE11 would be "blocks".
During this time I could also cause explorer.exe crash by typing the search / in the start menu. Still manually by clicking programs and icons did not cause an accident. Still happen when using the virtual keyboard.
However, this is no past time, but the instability of web browser continues. Is a crash on startup (Firefox more than IE11) or "does not" after various periods of time.Test completed
- SFC/scannow reveals no problem
- No card graphics or other PCI devices are not connected (mother/ram/cpu only Board)
- RAM has been tested on this PC & another known working PC & vice vera
- Audit pilot Manager does not display any driver without a permit
- 2009 fix for this issue is not relevant as input 'gas machine' is not in the registry
- All the installed drivers are WHQL
I'd appreciate really any contributions to this number & it makes me crazy now. I can't believe I'm the only person having problems on a new installation.
Event Viewer logs:
The failing application name: IEXPLORE. EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
The failed module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
Exception code: 0xc0000005
Offset: 0 x 00210001
ID of the process failed: 0x41c
Start time of application vulnerabilities: 0x01d03c97dc6d13e4
The failing application path: C:\Program Files (x 86) \Internet Explorer\IEXPLORE. EXE
The failed module path: C:\Windows\system32\MSHTML.dll
Report ID: 1c8934a5-a88b-11e4-9e13-7824af8cf5c9--------------------------------------------------------------
The failing application name: iexplore.exe, version: 11.0.9600.17496, time stamp: 0x546fdf97
Name of the failed module: IEFRAME.dll, version: 11.0.9600.17496, time stamp: 0x546fe9dd
Exception code: 0xc0000005
Offset: 0x000000000047fdd1
ID of the process failed: 0x10ac
Start time of application vulnerabilities: 0x01d03c1ea7fb573d
The failing application path: C:\Program may Explorer\iexplore.exe
The failed module path: C:\Windows\system32\IEFRAME.dll
Report ID: 4428965d-a813-11e4-8742-7824af8cf5c9-----------------------------------------------------------------
The failing application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Name of the failed module: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Offset: 0x00000000000011fd
ID of the process failed: 0x87c
Start time of application vulnerabilities: 0x01d03c10ed1f8569
The failing application path: C:\Windows\explorer.exe
Path of the failing module: C:\Windows\system32\msvcrt.dll
Report ID: 2bc4db76-a804-11e4-a7f1-7824af8cf5c9--------------------------------------------------------------
Thank you!
The modules 'fault' seem to be all the system such as the MSHTML.dll files.
However another, possibly third-party files, can actually cause accidents.
It can help to see what modules are loading during accidents.
You can download and run the following application (AppCrashView):
http://www.NirSoft.NET/utils/app_crash_view.html
Click on one of the mistakes recent iexplore.exe.
Can you copy and paste the information that appears in the lower window that loaded modules.
Do the same for an error in explorer.exe.
-
When click with the right button on the icons, explorer.exe crashes XP
When I right click on the icons to make anything, explorer.exe crashes. How can I fix it?
Hi MikePenick,
In addition to advice of Ajay, I recommend also run a full scan with your antivirus.
-
Explorer.exe crashes by clicking the context menu items
Hi guys,.
I have XP Professional SP3 and when I right click on a file and select a voice as 'open' or 'open with' from the context menu, explorer.exe crashes...
The description of the error event is (in Italian):
"Application che ha provocato error explorer.exe, version 6.0.2900.5512, modulo che ha provocato error unknown, version 0.0.0.0, address error 0 x 00000000."
By further information, using the guide in linea e supporto tecnico all' address http://go.microsoft.com/fwlink/events.asp. »
What can I do?
Thank you
I'm sorry that I can't read your beautiful Italian, but problems with a right-click are most often caused by a third-party software that inserts entries in the context menu. You can fix the latter with ShellExView free utility.
http://www.nirsoft.net/utils/shexview.html - ShellExView
Make a right-click is slow or weird behavior caused by context menus management - http://windowsxp.mvps.org/slowrightclick.htm
Manage entries context menu for folders, drives and Namespace objects - http://windowsxp.mvps.org/context_folders.htmMS - MVP - Elephant Boy computers - don't panic!
-
Explorer.exe crash - Win7 verifier.dll & ntdll.dll
Hello
Recently I've known explorer.exe hangs in my win7 pc. Initially, the failed module is ntdll.dll & now its verifier.dll. I am attaching the file dump on incident. In fact, I had only this time dump after about 10-20 accidents: (.)http://www.mediafire.com/?yev6d7dsdzns8z2PLS, analyze and help me solve the problem.Thank youJAIYou provided according to the following file dump on incident, there are two problematic files potential .dll:
*******************************************************************************
* *
* Exception analysis *.
* *
*******************************************************************************Use! analyze - v to obtain detailed debugging information.
Cannot load C:\Program Widcomm logiciels\BtwNamespaceExt.dll, 0n2 error Win32 image
WARNING: Unable to verify timestamp for BtwNamespaceExt.dll
ERROR: Module load completed but symbols can be loaded for BtwNamespaceExt.dll
Failed to load image C:\Windows\System32\ieframe.dll, 0n2 error Win32
WARNING: Unable to verify timestamp for ieframe.dll
Unable to load the image in C:\Program Files (x 86) \Internet Download Manager\IDMShellExt64.dll, 0n2 error Win32
WARNING: Unable to verify timestamp for IDMShellExt64.dll
ERROR: Module load completed but symbols can be loaded for IDMShellExt64.dll
GetPageUrlData failed, server returned HTTP 404 status
Requested URL: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d672ee4/verifier_dll/6_1_7600_16385/4a5be081/80000003/0000a668.htm?Retriage=1
Probably caused by: BtwNamespaceExt.dll ( btwnamespaceext+ 367e6)The two files are the BtwNamespaceExt.dll and the IDMShellExt64.dll.
So try to update or, if necessary, to uninstall related programs (software WIDCOMM\Bluetooth and Internet Download Manager).
Also, you have enabled "Application Verifier"?
-
Help please... I have a gateway gt4024 designed with Media Center 2005. Recently, the system was not "acting accordingly so I tried to reload the OS." I realized that I didn't have the recovery disc, then I decided to load XP Professional I had on it. The law on the computer is as it has been installed correctly and then I get a message saying explorer.exe could not be loaded properly or the drive perhaps is corupted and the same message to another .dll file. Once completed, I can reboot and use the computer, but then the windows installer will not work and the drivers are still present on the hard drive. Now, I loaded the new operating system before and I know that pilots are not supposed to be always present on the system. I then put a new hardrive has had the same problem. So, I then took the hardrive and placed in another computer that was be a dell and load xp fine without error. Can someone point me in the right direction. I contacted gateway to another Media Center recoverydisk, but they said because the computer was no longer under warranty, that they did not have the specified disc and to contact Microsoft. A link would be useful.
BizzyBidnez,
Thanks for posting on the Microsoft answers Forum. Here is a link to the replacement of media information: http://support.microsoft.com/kb/326246
However, since the entrance to the bridge of your system, the product key may not work with a replacement non - OEM drive. I'm surprised that the bridge was not able to provide a replacement drive.I hope this helps. Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think. -
Windows XP explorer.exe keeps hanging, freezing and crashing
Recently installed the new copy of Windows XP SP2 on a new SSD and updated to SP3. My old hard drive is used to store the data now. I also have an external hard drive. I have 4 GB of RAM installed (I know Windows uses only about 3).
The problem I have is that whenever I try to transfer files, transfer files slows down a lot. I could transfer a 60 MB file with extension .db for my external hard drive on the internal storage drive and the file transfer will tell 10 seconds to 20 seconds remaining, and it takes forever. If I cancel the file transfer, sometimes, I'm unable to close windows Explorer, or change files or right click on the files. They can do a text "not responding" appear next to the title. Usually, my Start menu and task bar becomes disabled/inaccessible. I can't click on things, do a right click or use the windows key. Sometimes I have to force quit the explorer.exe, and sometimes it hangs on its own. The start menu disappears and if I have "explorer.exe" Task Manager, it opens a new window of Solution Explorer, but I have to restart to get everything working again.For my SSD, I use Samsung magician and have disabled disabled prefetcher, of indexing and my samsung magician set power settings. I updated the Intel controller for readers, and "Write cache" is enabled in the strategies of discs. I also tried to switch off the Protection of data for explorer.exe running, but it does not work and currently I have DEP on for everything. This suspension occurs sometimes, simply browsing through Explorer. I installed a 3rd party file 'ExplorerXP' Manager but met the same problem there. I also ran chkdsk and Defrag the interal storage disk. All my services are at their default settings.Thanks for the reply. I have only the OEM drive, so I can't run the System File Checker. I have run chkdsk, and everything came back fine. Regarding anti-virus, I was using windows security essentials.
I went ahead and bought a new hard drive. I backed up my files on external hard drive, course deleted my SSD and formatted the embarrassing internal drive. Installed the new hard drive and installed the new OS on the SSD.With the new drive and installed former player, I noticed that still send me in trouble. It works, but is very slow when copy/transfer of large files. I unplugged, unless you know how I could make a use - for example to keep more small files less than 30 MB on it.
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