App crash with ntdll.dll
I have an application running on 32-bit windows computer 7.
Unexpectedly, the Application crashes.
I checked the event viewer and saw the below error:
Faulting application name: MyApplication.exe, version: *****, time stamp: 0x578e799c Faulting module name: ntdll.dll, version: ******, time stamp: 0x573a54ca Exception code: 0xc0000005 Fault offset: 0x00000000000438df Faulting process id: 0x22a8c Faulting application start time: 0x01cf4a1f36447f86 Faulting application path: C:\Program Files\MyApplication\MyApplication.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 3e2eb1a7-b615-10e3-bf1b-94a6h885c29Now my question is:Is this issue something within my application.. or something I need to do with OS..Please help me solve this issue..
Thanks for your quick response.
Have you tried to run the System File Checker and perform a clean boot? We really recommend it.
On the other hand, you can try the other options below if it doesn't:
Method 1: update Windows
- Click on the Start button and look for Control Panel.
- Click system and security, and then select Windows Update.
- Click search for updates , and then click install updates.
If you encounter him even after the update of Windows try to reinstall the DLL.
Method 2: Reinstall the DLL
- Type cmd in the search box, and then click right to select command prompt run as administrator.
- Type this in the command prompt:
- regsvr32.exe /u ntdll.dll and press ENTER key (this allows to uninstall the file)
- regsvr32.exe ntdll.dll and press ENTER key (this will reinstall the file).
Let us know how it goes.
Kind regards
If you find this useful, feel free to mark as answer.
Tags: Windows
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Please please help, this problem makes me crazy. I used Canon's Digital Photo Professional for a little while, then all of a sudden it started crashing whenever I go into one folder other than the one it opens upward in, which is the office. I had updated some drivers between it works and does not not and maybe do a few other things, but nothing significant that pilots. I've restored since the pilots said, they were the USB drivers in Device Manager, but they are back to normal now. I uninstalled and reinstalled many times and we have tried various other things also. Please HELP, it is important in my work flow software.
I opened the event viewer, and that's what it came with:
Failing application DPPViewer.exe,
version 3.8.0.0.
timestamp 0x4b2f0b54,
failed ntdll.dll module,
version 6.0.6002.18005.
timestamp 0x49e03821,
exception 0xc0000374 code,
offset 0x000afaf8,
process 0xa98 ID,
start time of application 0x01cadce8e36a701b.
I spoke to Canon and they said that, because it is ntdll.dll that causes the problem, then is there nothing they can do. I noticed that the ntdll.dll version is the same version that the drivers I have has been updated since and am now back to. Is there a link? Really bad, I need this problem sorted and preferably without a new installation of windows.
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Jakob Tungelund
Hello
The DPPViewer.exe is a Canon utility to check with their support for any updates and/or
known issues. The error occurs when not not using the program from Canon? If not then it is in fact
caused by the program of Canon or its associated drivers.The ntdll.dll is actually leads to the fault and it not actually the cause of the error.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
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LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
LoadedModule[203]=C:\Windows\system32\OneX.DLL
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LoadedModule[216]=C:\Windows\system32\msadp32.acm
LoadedModule[217]=C:\Windows\System32\l3codeca.acm
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You did changes to the computer before the show?
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Locale ID: 1033
Additional information 1: 3c9a
More information 2: 3c9a0123a0282a9326d702733b9d5a57
Information additional 3: 872 bis
Additional information 4: 872a77bd1eca43add23689c23c9ddd5f
Please install the new C++ Redistributable 2015.
Link:- Download Visual C++ Redistributable for Visual Studio 2015 of the official Microsoft Download Center
~ Assani
-
Hi all
I was flying from WSSS to VAAH multiplayer today in FSX SP2. Suddenly, then it was 30 minutes, I had sudden CTD! more information:
Product
Microsoft® Flight Simulator X
Problem
Stopped working
Date
14/06/2010 22:29
Status
Report sent
Signature of the problem
Problem event name: APPCRASH
Application Name:fsx.exe
Application version: 10.0.61472.0
Application Timestamp:475e17d3
Error Module Name:g3d.dll
Fault Module Version: 10.0.61472.0
Error Module Timestamp:475e180c
Exception code: c0000005
Exception Offset: 0002ddb4
OS Version:6.0.6002.2.2.0.768.3
Locale ID:5129
Additional information about the problem
LCID:5129
Bucket ID:596356052
I have no addons landscapes as REX etc etc, but I modified the runway lights... This is it
Running 32-bit Vista SP2. I reinstalled FSX by adding the Sp1 and Sp2 but no luck... Now please do not tell me to update the graphics drivers I have the latest...
My characteristics of the model
4 GB OF RAM1 GB NVIDIA 9800GTQ8200 Quad-heart 2.4 GHz600 GB HDD.
Any help is appreciated :)Hi hsvgrange,Of course, try the steps and check the result.G3d.dll is the part in three dimensions of the graphics engine used in Flight Simulator. It contains the interpreter BGL for Flight Simulator.Kind regards
Syed - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think. -
defects in ntdll.dll, and BSOD more frequent
Hello! I'm at my wits end with and would appreciate any advice.
I have a Lenovo IdeaCentre K430 running Windows 7 64 - bit (professional home?).
A few months ago, I started having problems with ntdll.dll - for example, right click on computer then choosing manage leads to a crash of explorer.exe with ntdll.dll as the culprit. This happens with other applications that seem to use ntdll.dll, such as Viewer photos and Freecell - for these programs, housing starts process in the Manager of tasks then closes, no error message.
Then my computer started blue screening. It started occasionally, always reading something with audio: 8tracks, panopto (software recording/video presentation for conferences, I think he uses Silverlight), even the audio stream of NPR.
These are things I've done:
1. check the latest versions of the video/graphics drivers.
2 defragmented.
3. don't run the programs antivirus - no problem.
4. don't run a registry cleaner - no problem.
5 run scannow and chkdsk - no problem.
6 uninstall unused programs.
7 prevented Cisco VPN to boot at startup.
8. don't run the processor Intel - no problem Diagnostic tool...
9. run one or two Windows debugging tools, don't remember which - no problem.
10. don't run many convenience stores control panel - no problems.
11. run the Driver Verifier recommended on a thread here.
When I run the driver verifier and started 8track, the computer crashed almost immediately and could restart only startup repair mode / and I back to a restore point.
Here are several minidumps. The dated 112015 one is the crash after running Driver Verifier.
I thank very you much for any advice you have. I don't know how to determine if it is a question of power supply, a GPU problem, or something else entirely. Or if I should buy a new computer.
Regina
Pilot checked and associated with a product of Sonic Solutions (specifically PxHlpa64.sys), yours is 2011
I would remove Sonic. You also need to update your ATI video driver
Remove the driver current completely and install the latest driver available. For instructions on how to do read everything to update the drivers of my partner JMH3143 http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149 here -
Windows service crashes with failing module NTDLL. DLL
I have a Windows service (Controller.exe) written in .NET 3.5 SP1, which runs on 2008 R2. The service blocks with the following entry in the event log:
Name of the failing application: Controller.exe, version: 0.7.0.1424, time stamp: 0x50d232dc
The failed module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc0000374
Offset: 0x00000000000c40f2
ID of the process failed: 0 x 2048
Start time of application vulnerabilities: 0x01cde94e239bd028
The failing application path: K:\Weeden\Worms\Weeden.Worms.Controller.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 06f96576-55a2-11e2-8097-d8d385bcce80
There is nothing in the app logs to indicate that the application has been done nothing at the time wherever it crashed. He has done a few times before (but seldom - once every two weeks or more).
The only entrance at the time of the error is the one where it says The Windows Error Reporting Service service entered the running state. But I suspect that it is just to log the crash.
Can someone please advise on the issue?
Thank you!
Hello
Thanks for posting your question in the Microsoft Community Forum.
According to the information, you're faing questions about Windows Server 2008 R2, Windows Service hangs with NTDLL module failed. DLL.
The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums for further assistance. . You can follow the link to your question:Technet Windows Server general forums
Using the windows-related issues feel free to post on the Microsoft Community Forum.
-
MMC.exe crashes with the module failed Ntdll.dll.
Original title: certmgr falls down to the personal certificate
Hello
a machine that has problems of management certificate gives me a time difficult.
If I go to the personal certificate store and try to reregister a certificate the mmc.exe hangs with the module failed Ntdll.dll.
The dll in System32 and Syswow64 are all two ok (digital signed)
This problem happens in my profile and created a new.
I have the Code 0 x 0000005
The windows error report looks like this
==================================================
File: mmc.exe
Event name: has stopped working
Time of the event: 29.07.2014 08:39:31
Username: all users
Exception code: 0xc0000005
Exception offset: 0x000ccf63
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7601.22436
Path of the process: C:\WINDOWS\system32\mmc.exe
Size of the report file: 20.428
Report file path: C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_mmc.exe_e8911f92836e49f026e82e5d30397fcc5e52eb60_cab_1db860b6\Report.wer
====================================================================================================
File: sbus.exe
Event name: has stopped working
Time of the event: 28.07.2014 16:32:37
Username: C5160554
Exception code: 0xc0000005
Exception offset: 0xdbdbdbdb
Fault Module name: StackHash_0a9e
Fault Module Version: 0.0.0.0
The process path: C:\Program Files (x86)\SAP\FrontEnd\SecureLogin\bin\sbus.exe
Size of the report file: 6.004
The report file path: C:\Users\C5160554\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_sbus.exe_446dd3b92ed2638c6f931bd393315bd4d6278_1ec49be1\Report.wer
==================================================Hello
I discovered that there was another DLL loaded by filtering with ProcMon - this DLL is part of the SSO framework already uninstalled. After cleaning the residue, it did not crash more.
Best regards
Mr. Snipes
-
I get an error message on itunes app crash coreaudiotollboc.dll How can I solve this
I get an error message on itunes app crash coreaudiotollboc.dll How can I solve this
These errors can usually be fixed by removing the offending dll, then fix the component it is programs and features Control Panel. CoreAudioToolbox.dll belongs to Apple Application Support and are normally in
- C:\Program Files\Fichiers Files\Apple\Apple Application Support or
- C:\Program Files (x 86) \Common Files\Apple\Apple Application Support
where the name of the Program Files folder may vary depending on the region.
For general advice, see troubleshooting problems with iTunes for Windows updates.
The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.
More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.
Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.
TT2
-
LabVIEW Application Builder Crash: ntdll.dll module failing
Hello guys,.
I am currently having problems during the construction of my project (LV2012 (32 bit), Windows 7). At the end of the application generation, LabVIEW crashes without explanation (screenshot in french, sorry)
Following Windows errors logging:
Event 1000 Application Error Faulting application name LabVIEW.exe, version : 12.0.0.4024, time stamp : 0x4fea600e Faulting module name : ntdll.dll, version : 6.1.7601.17725, time stamp : 0x4ec49b8f Exception code : 0xc0000374 Fault offset : 0x000ce6c3 Faulting process id : 0x16fc Faulting application start time : 0x01cda5350f41f87c Faulting application path : C:\Program Files (x86)\National Instruments\LabVIEW 2012\LabVIEW.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id : 8e5b1344-1128-11e2-97d8-c0f8dae81bad
I had the same problem on LabVIEW 2011. I tried to create my application with another computer (also LV2012 32-bit) and Windows 7 64 bit and I have no error.
What is the problem with my computer?
For french, french subject people
Thank you for your help,
Kind regards
Quentin
Solution found:
-Uninstall all products of OR
-The keys to clear registry associated with LabVIEW
-Remove the directory of National Instruments in Application Data
-Reinstall LabVIEW
-
Spooler App - ntdll.dll, kernelbase.dll, StackHash_a215 accident
I have windows Server 2008 R2 installed on a server that hosts multiple printers, the other day I installed a print driver for a HP LJ M601 and the print spooler began to crash frequently. Here's what I see in the event viewer:
Name of the failing application: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Offset: 0x00000000000c40f2
ID of the process failed: 0 x 1970
Start time of application vulnerabilities: 0x01ce50db950e833e
The failing application path: C:\Windows\System32\spoolsv.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: ff4c3f38-bcce-11e2-9e9b-bc305bee273f--
Bucket of error, type 0
Event name: APPCRASH
Answer: No available
Cabin ID: 0Signature of the problem:
P1: spoolsv.exe
P2: 6.1.7601.17777
P3: 4f35fc1d
P4: StackHash_a215
P5: 6.1.7601.17725
P6: 4ec4aa8e
P7: c0000374
P8: 00000000000c40f2
P9:
P10:-------------------------------------------------------------------------------------------------------
Name of the failing application: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Offset: 0x00000000000532d0
ID of the process failed: 0 x 1044
Start time of application vulnerabilities: 0x01ce50d75b2709fc
The failing application path: C:\Windows\System32\spoolsv.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: aee76d32-bcce-11e2-9e9b-bc305bee273f-----
Bucket of error, type 0
Event name: APPCRASH
Answer: No available
Cabin ID: 0Signature of the problem:
P1: spoolsv.exe
P2: 6.1.7601.17777
P3: 4f35fc1d
P4: ntdll.dll
P5: 6.1.7601.17725
P6: 4ec4aa8e
P7: c0000005
P8: 00000000000532d 0
P9:
P10:The first error seems to be caused by a stackhash, that is, from my understanding, a confrontation with how the data are processed by memory; the origin of the memory down and produce the stackhash error. I could be wrong on this matter. But anyway it is a response to 'why what is happening' and not 'how to fix this. I guess that one of the drivers of HP is originally this question, but I wonder how I can find the source of the problem. I installed the debugger windows and trying to educate myself on how to debug .mdmp files found in the folder ReportQueue to solve the problem.
The second error causes (corruption of heap?) access violation caused by KERNELBASE.dll and ntdll.dll? I don't know too much about the memory segment to go further on this issue.
What I'm looking for is an explanation on how to use the windows debugger to direct me in the right direction, or for someone to take a look at the reports generated in my C:\ProgramData\Microsoft\Windows\WER folder to point me in the direction of which is the cause of the crash. I have these files uploaded to skydrive and am willing to share them to all of you who are willing to help.
Here's a little story that I work with:
Server 2008 R2 with 5 shared network printers.
With the help of Pcounter for windows to manage printing.
Printers are shared with the possibility for mac clients to connect and print to printers via LPD. LPD services are enabled on the server.
Error seems to happen randomly, seems to be linked to mac users. Pcounter control service 'in silence' stop and kill the spooler. What I mean by "silently", is that the service seems to work normally, but if you go into the event viewer you see the above error messages, and then notice that the service must be restarted to make it work properly. I have been searching forums for the last few days to try to resolve this problem, the brain feels fried a little ATM, so I'm not sure information I can give more useful. I'll stop here and explain in more detail if necessary.
A big thank you to those who can help.
---
Tommyd206.Hi Tommy,
The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums.
http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer
Hope this information helps.
-
Windows 7 explorer.exe crashes. ntdll.dll.
I've been back up my collection of movies using WMC 7 recently whenever I click on a folder with a big drive blu ray of the explorer.exe file crashes...
Signature of the problem:
Problem event name: APPCRASH
Application name: Explorer.EXE
Application version: 6.1.7600.16450
Application timestamp: 4aebab8d
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000005
Exception Offset: 0000000000051c 30
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information 1: 3ef7
More information 2: 3ef7c090d31c19c96820f5992c0a9c08
3 more information: ddf2
Additional information 4: ddf254e27a2cfaadfbb7d0bb42c03cffWhen I press play in media center I get this one:
Description:
Stopped workingSignature of the problem:
Problem event name: APPCRASH
Application name: ehshell.exe
Application version: 6.1.7600.16385
Application timestamp: 4a5bd053
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000005
Exception offset: 000000000004cf54
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033I tried a "clean boot" did not work, I also uninstalled my video drivers (also used as a sweeper registry in safe mode) and reinstalled it, still nothing...
This is the dump of the crash of the folder:
http://CID-e0911a8075e4a249.Office.live.com/self.aspx/crash/Explorer.exe.5060.dmpFor some reason a dump is not created when WMC crashes...
Any help would be appreciated!
-Devin
According to the dump file seems to be the cause of the accident:
Cannot load C:\Program Files\Shark007\filters\DivXThumbnailProvider.dll, 0n2 error Win32 image
The DivXThumbnailProvider.dll seems to be a component of DivX Plus Media Foundation and, in your case, seems to be a part of the Win7codecs software.
Then you can try what is suggested in the following link:
http://Shark007.NET/forum/thread-crashed-Windows-Explorer-in-some-folder-s?highlight=Explorer
Or uninstall the Win7codecs program.
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