WIN8.1 problem with HP EliteBook840g1 (model with double graphic: Intel HD4400 + Radeon 8750 M)

The issue prevents the laptop from the exit of the sleep

Actually resume from sleep results in a restart

Updated BIOS updated to the latest (1.0.7)

all HP driver installed with the latest version

all Winupdate installed

.

Tried formatting and reinstalling 3 times

2 clean install Win8 (HP supplied DVD) to give birth to Win8.1

1 time Win8.1 clean install (msdn. ISO)

.

Everything works OK with Win8

I saved the previous minidump and events

I am running Win8.1 on many other pc and I think that the problem is with the switchable graphics

Hi cmaison

I am informed of these drivers by HP and they said to make sure you that you are installing the Intel driver first, then the AMD driver.  I had a support call connected with HP since may, so it's good to finally get a fix, not a workaround solution.

Worked for me on a machine to win 8.

I'll try Win 8.1 and Win 7 soon.

Tags: Notebooks

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