Window 7 will erase all Windows Vista problem?

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• Windows Vista problems and DVD

  I got in trouble for awhile with my DVD RW
  I can read and write the cdroms.  I can write on DVD without using any additional software but windows.  I can not read or read that DVD software or movies, including software to reinstall windows vista.
  I asked here several times for help and decided to restore the computer to factory settings.
  Then, I followed closely ALL the following:

  *****************
  

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
  that the troubleshooter does not, and those who "could" be the cause.

  Check with your system manufacturer Maker and device for possible firmware updates and the good
  Your player registry entries.

  Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
  other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  ************************************************************************

  For the first problem, I received the following message is displayed:

  UNRESOLVED PROBLEM: MEDIA IN THE UNREADABLE CD/DVD DRIVE.  THE DRIVE IS EMPTY OR MEDIA MARKER NOT ACCEPTED.

  I've updated the drivers without success, I deleted the drivers without success.

  I am trying all the new ideas.

  THX in advance

  Remember that the drive is really 4 readers separated in parts of a case if some works do not
  is not uncommon. Rob - bicycle - Mark Twain said it is good.

• Windows Vista problem

  Hello to all friends.
  I am curruntly under xp sp3.
  and I downloaded the sp1 of vista from the microsoft Web site.
  but I'm not able to install it. It always gives error like that.
  Spinstall.exe is not a valid win32 application.
  I downloaded it 2 times and the same problem.

  Here are my pc specs
  motherboard = 946 intel Moose
  processor = 3.0 ghz p4 multiprocessor Moose
  RAM ddr 2 = 1.50 GB
  HDD = 160 GB

  I was using sp2, then I upgraded to sp3 from microsoft.
  now, I downloaded vista but it is not installed. Please help me. and tell me one more thing. Vista sp1 will run on my pc specs? Thank you

  Hi joelbelot

  Thanks for posting on Microsoft Answers.

  To install Windows Vista Service Pack 1, you must have Windows Vista installed on your computer.  This Service Pack is not designed for Windows XP.

  If you want to upgrade to Windows Vista, you can visit the link below for upgrade/purchase Options.
  http://www.Microsoft.com/Windows/Windows-Vista/get/upgrade-your-PC.aspx
  Ken
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Repair of window Vista - problem starting - stuck scrolling bar load

  Hello

  Looking for assistance here, if anyone can help, I have a laptop LG R410, age two months running windows vista basic 32-bit.

  Laptop used to start and rest the scroll bar loading.  Tried through 'F8' menu to start in "Safe Mode", but wont even boot into Safe Mode, is the last driver loaded:

  Windows system32 drivers crcdisk.sys

  Also, tried "last good configuration" but nothing is.

  Try to repair windows with the repair disk. but no joy once again, by looking at the details of the diagnosis and repair, it shows repair stalled when the event log diagnostic testing.  It will not accomplish this test, even after leaving during the night.

  Also tried to go back to a restore point, but because it is new, it doesn't show any restore points that were to restore the system back.

  No backup available or go to restore.

  Memory Diagnostic test has been successful.

  Ran sfc/scannow to command prompt, is back with "start scanning system.  This process will take time. "A few seconds later says"Windows Resource Protection could not perform the requested operation. »

  A ran Chkdsk C: /f so none of the bad sectors on the hard disk.  Summary says "Windows has checked the file system and found no problem."  But return the following message at the end summary "cannot transfer messages saved in the journal of the events with the 50 State."

  Any help to help solve my problem would be appreciated gratefully.

  Thank you.

  Hi Ashish,

  Thanks for responding.

  Problem solved, or not!  Hard drive is damaged.  As a result of tests with checkdisk and knowing that he is not really do a thorough job.  I checked the hard drive once more with 'SeaTools' of Seagate.

  The hard drive is riddled with bad sectors.  Filed in support of Service today and they confirmed the hard drive is faulty and they will replace it under warranty.

  Thank you for taking the time to answer my question in the first place.

  All the best to you and the team at Microsoft.

  Kind regards

  Scott Connoilly

• Installation/space Windows Vista problems

  Recently the Windows Vista Setup program does not allow the installation of the different software components.  Sometimes I have a vague (as impossible to install) error code, sometimes the installation starts from inside IE and then just comes back to IE. But no installation occurs.

  I am slot as Vista Business 64-bit Service Pack 2. (5 gig Ram)

  I have between 50 to 500 free MB on the disk. (I have a drive c to 35 gigabytes.  But, windows uses 31 G (winsxs uses 20 G).)  Supposedly, it's a problem of Microsoft to know during the years that they have no desire to fix.  I regularly try to clean the space, but it's like trying to hold back the Mississippi...

  Uninstall seems to work.

  I ran various utiilties of Microsoft to try to resolve the problem. (I think this is worse!)

  I ran sfc/scannow and it has detected/fixed no problem.

  When I was able to capture more storage space (by moving my virtual memory on another drive) briefly the problem has not disappeared.  The Publisher of the software after several hours of searching in various newspapers told me it was a problem of Microsoft Installer.

  I don't want to re - install the OS that I don't have a number of my installation for different software products discs (they are all legal).

  I'm not so sure that Windows installs my updates properly at this stage either.

  Any help would be appreciated.  I'm drowning in time to support.

  What is E? The dual computer boot or pagefile on E refers to the operating system in C?

  I did not used Easeus Partition Manager, Partition Magic and Acronis who buy software using, but the principles will be similar. What you need to do is to reduce the size of D, so that there is a free space between C and D, and then increase the size of C in this space. You can then increase the size of D in the original unallocated space of 5.86 GB in D.

  I suggest that you study the knowledge base, and there is a line on manual. Print the relevant parts. The FAQ in the first link and follow two particularly relevant links:

  http://www.partition-tool.com/EASEUS-partition-Manager/FAQ.htm

  http://www.partition-tool.com/EASEUS-partition-Manager/FAQ/technical-faq32.htm

  http://www.partition-tool.com/knowledge-base/how-to-extend-system-partition.htm

  Good luck.

• Triple the screen on Windows Vista problem

  Moose title: Triple display problem

  I have a laptop Toshiba A505D and I connect a HP 2159 m 21 "LCD monitor on the left side and keep there for a second monitor, I have a hub of Toshiba DynaDock USB which has built in video card that I run a second 21 '' wide LCD monitor Acer to right of the laptop and the laptop in the center of the two to enter. Usually my office remains in the middle (on the screen of the laptop), but lately when I take the laptop home and use (I even put in place it but different monitors) it "confuses" my lap top and now I can't get my laptop to view the screen of the laptop computer, the primary monitor. It maintains show my toolbar of office and down on the monitor of left or right. I tried to change around, disconnect them them and even rebooted my system a couple of times and it won't change. As soon as I plug the monitor HP it will take the Office to this monitor automatically. I put the monitor Acer on the right side, but not the laptop screen.

  Any help would be greatly appreciated.

  Hello

  First of all, make sure that the graphics card you are using is not limited in support of two screens.

  You can visit the following links and check if it helps:

  Multiple monitors: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/multiple-monitors-frequently-asked-questions

  Understanding multiple monitors

  http://Windows.Microsoft.com/en-us/Windows-Vista/understanding-multiple-monitors

  Set up multiple monitors

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-multiple-monitors

  Hope this information is useful.

• Windows Vista problems wireless on laptop

  First of all thanks in advance to anyone who can help me solve this problem. It really starts to drive me crazy. I have a laptop HP under Windows Vista Home Premium SP2, I built in adapter wireless and until a year ago it was working fine. I used a public WiFi access point, and I honestly think it crashed my adapter because it has never worked since. At the time I didn't it was something important.
  I can be right next to a wireless router (at home) and a laptop shows excellent signal and my HP link see the strength... until I hit... Then he throws a "Windows cannot connect to"
  I click on diagnose the problem and told me "Wireless association failed because Windows did not receive response from the access point or wireless router.
  I am looking for the extra wireless and it shows the same thing but this time one that I want to connect to is now the low signal strength... I tried a signal booster and I have tweeked every setting I can think. I'm lost. Here is a partial of my ipconfig and my all in the event log. (btw, this is the same event log whenever I try to connect to the same wireless connection)

  I ran ipconfig/all and my share wireless is as follows:

  Windows IP configuration

  Name of the host...: laptop
  Primary Dns suffix...:
  Node... type: broadcast
  Active... IP routing: No.
  Active... proxy WINS: No.

  Provider of
  [Name]      Microsoft-Windows-Diagnostics-Networking
  [Guid]        {36c23e18-0e66-11d9-bbeb-505054503030}
  EventID 6100
  Version 0
  Level 4
  Task 12
  Opcode 0
  Keywords 0 x 4000000000000002
  TimeCreated
  [SystemTime] 2010-05 - 28 T 19: 47:37.970Z
  EventRecordID 110433
  Correlation
  [ActivityID]         {E3C3235D-A145-4653-96D0-4B65A10B8578}
  Execution of
  [ProcessID] 1428
  [ThreadID] 3100
  Channel system
  Laptop
  Security
  [User name] S-1-5-19
  EventData
  MSM HelperClassName RNWF helper class
  EventDescription Wireless Diagnostic Helper Class event for all the info on this session see the Wireless Diagnostic informational event.
  Helper class: Native WiFi MSM
  Initialize status: success being a diagnosis Interface login information
  GUID: 62817a68-3074-4e07-8417-4f39d20b6c9a
  Name of the interface: Atheros AR5009 802.11a/g/n
  Interface WiFi adapter type: Native
  WiFi profile: Discovery connection
  SSID: hhonors
  SSID length: 7
  Connection mode: Infra
  Security: No.
  Connect even if the network is not broadcasting: No.
  Result of diagnosis: problem found
  Root cause: Windows cannot connect to "hhonors.
  Wireless connection failed because Windows did not receive response from the access point or wireless router.
  Detailed root cause: the association to this wireless network failed. Windows has not received response from the router or access point wireless.
  Disturbances: click for more information on troubleshooting low wireless signal quality problems
  I hope this information is to help you to help me take care of this annoying problem. If need be I will bring my OS, but this is my last resort.
  DJGabby

  Hi DJGabby,

  • What is the only computer that is connected to the wireless network?

  Try to power cycle the router and the computer and check if it helps.

  On the PC:

  1. Save your work and restart the machine.

  On the router or modem (if wireless printing):

  1. Unplug the router and the modem.
  2. Wait 30 seconds.
  3. Plug in the modem and wait for it to come to the ready state.
  4. Plug in the router.

  After you put cycle check the connection between the router and the computer wireless.

  If the steps above do not help, try resetting the stack TCP/IP go to this article and either click on "Fix it for me" or follow the instructions to fix it yourself:http://support.microsoft.com/kb/299357
   
  Disable the IP helpdesk:
  1 hold the Windows key and type R, type "services.msc" (without the quotes) and press enter
  2. scroll down to the IP assistance service, right-click on it and select Properties
  3. in the drop-down list box that says "Automatic" or "Manual", set it to disabled and then click 'apply '.
  4. then click on "Stop" to stop the service from running in the current session
  5. click on OK to exit the dialog box
   
  Disable IPv6 and remove IPv6 virtual cards:
   
  Try to uninstall IPv6 on all interfaces, the removal of virtual cards of IPv6 and reset the TCP/IP stack. To remove the IPv6, go to the properties for each network adapter, and deselect the check box next to the Protocol "Internet Protocol version 6 (TCP/IPv6), which will turn off, or select it and click on uninstall, which withdraw power off the computer.» Then go into Device Manager and remove any 4to6 adapters, adapters miniport WUN or tunnel adapters.
  NOTE: You should do this for each network connection, even if they are disabled.
   
  Disable the DHCP Broadcast Flag:
  Link: http://support.microsoft.com/default.aspx/kb/928233
  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  http://support.microsoft.com/kb/322756.  How to back up and restore the registry in Windows
   
  Windows Vista cannot obtain an IP address from certain routers or some non-Microsoft DHCP servers
   
  To resolve this issue, disable the DHCP BROADCAST flag in Windows Vista. To do this, follow these steps:
  1. Click Start, type regedit in the search box, and then click regedit in the list programs.
  2. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  3. Locate and then click the following registry subkey:
  4 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\ {GUID}
  5. in this registry path, click the (GUID) subkey that corresponds to the network adapter that is connected to the network.
  6. on the Edit menu, point to new, and then click DWORD (32-bit) value.
  7. in the new area #1, type DhcpConnEnableBcastFlagToggle and press ENTER.
  8. right click on DhcpConnEnableBcastFlagToggle, then click on modify.
  9. in the value data box, type 1 and then click OK.
  10. close the registry editor.
   
  By setting this registry key to 1, Windows Vista's trying to get an IP address using the BROADCAST flag in DHCP Discover packets. If that fails, he will try to obtain an IP address without using the BROADCAST flag in DHCP Discover packets.
  You can also try uninstalling and reinstalling the driver for the wireless card.

  I hope this helps. Let us know the results.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• window vista problems

  I need help. I can't open my control panel. When I click it it opens as an empty file, then disappears. Im guessing this is why now I can't print anything off any more. I also have a problem with the windows updates, that I can't open it to all. My cursor turns into loading then nothing happens. If I highlight the button shortened its windows to say impossible to verify updates? Pls help someone!

  Hi Steve_n17,
   
  I suggest you run a SFC scan on the computer.
   
  To run the System File Checker tool, follow these steps:

  1. Click Start , and then type cmd in the box to start the search .
  2. Right-click cmd in the programs list and then click run as administrator.

  If you are prompted for an administrator password or a confirmation, type your password or click continue

  1. At prompt command, the following line, and then press ENTER:

  sfc/scannow

  Insert the Windows Vista disc if it prompts for a disk.

  Alternatively, you can follow the article below:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212

  I hope this helps.

  Please let us know if you need further assistance.

  Concerning
  Rehman - Microsoft Support

• Windows Vista problem... Help!

  I recently had an automatic update install and reboot (sort of), but when the computer went to restart the operating system starts, so I have no idea of what is happening with my computer. So can someone please help me with my problem

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not work, try to make a Bootable ERD to do a Startup Repair:

  As is the case with most computers/laptops these days, they do not come with good Vista disc to repair only the recovery disks.

  As your falls into the above category: download the ISO on the provided link and do a repair of the disc.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  You can make a tool to restart system, System Restore, etc. with it.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista repair disc.

  You can do a system restart tool, system, etc it restore.

  There is not a disk of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• Windows Vista - problems

  Original title: I need help!

  Hello

  1. Firstly, safari could not open all downloads and they could not be found anywhere on the computer, even when I right click them safari would say he could not open the file because he had disappeared.

  2. I can't seem to open any AVG or download all the programs to repair or make updates for what it is.

  3. my computer opens all my programs with the internet program, for this purpose, I can't open anything.

  4. the wrost thing is I can not restore the computer because it opens in internet explore and type regedit doesn't do anything because I can not open it no more... Finally, I tried to Open regedit in safe mode, nothing helps...

  Please can anyone help me with any of these problems... my computer is virtually unusable.

  Thank you

  im running windows vista

  You say now that he said the downloads have been a virus and deleted?

  It's a different problem:

  Read the information by The ball in this link if this is correct:

  http://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/i-get-error-message-xxxxxxxx-contains-a-virus-and/fbb5e0fd-63bd-4E01-9a98-6074d33a8fd6

• Windows VISTA problems with ".exe" files

  I'm on Windows Vista Home Premium, 64-bit, SP2 on a HP Pavilion desktop computer. Recently developed a problem when you try to run any file with an ".exe" extension results in a window asking to "choose the application I want to use to open the file" or "this file has no program associated with it for performing this action. Create an association in the control panel to define the Associations. " Any ideas?

  Hello
  This problem occurs when your .exe file associations are broken. This is usually caused by a virus/malware that changes the default file associations in Windows. Follow these instructions to resolve this problem:
  Download exeHelper from one of these two links: link 1, link 2 double click on exeHelper to run the fix. A black window should appear. Once the patch is finished, press any key to close.
  Then try following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide

  It contains instructions which will remove most malware infections. If you have any questions, just ask me. I hope this helps you.

  Brian

• I had a power failure that created a restart of windows vista problem

  I had a power failure that created windows error and cannot start my lap top. I understand that I must save the files & photos before trying to reload Vista in its original configuration... How do I go about backing up since the computer does not load...? How much does it cost if I'm looking for a specialist to backup?

  Hello

  power outages are often the cause of hardware problems

  You can try these methods to save the data

  1 slave the drive in another computer and try to read the data in this way

  2 buy or borrow a pregnant USB hard drive upgrade disk hard inside plug it into another computer and try to read the data in this way

  3. If your equipment is damaged by using Knoppix or similar CD linux to retrieve data won't work because they depend on your working materials

  Read about it, even if it's here

  http://www.Knopper.NET/Knoppix/index-en.html

  4 data recovery experts are very expensive

  You can always do a startup repair disk and try to start windows

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

• Windows Vista, problem of black screen at startup

  original title: Windows Vista black screen problem

  I have a laptop that has an installation damaged Windows vista on it.

  When he starts from the (or should I say trying to start), it's just a black screen, with the slider makes this action of spinning, but that is as far as it.

  It does not start in safe mode

  It will not boot into normal windows is

  & When I run vista disc start Recovery option, he just said, is that the boot files are ok.

  I'm eager to perform a new installation of vista on it, but the label of product key on the base of the laptop has been damaged and is unreadable.

  Q. is possible to recover the product key of the installation that is damaged so that I can run a new installation?, (as I can't currently afford to purchase a license fee)

  Thanks for any valid help

  Craig

  If you can get it running, you can use these to get the PK:

  http://www.Belarc.com/free_download.html

  http://www.magicaljellybean.com/KeyFinder/

  If your Vista operating system is still active and running, use one of the programs above to find your product key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If it's a DVD of vista, using the options you can try a system restore; read the info below.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  See you soon.

  Mick Murphy - Microsoft partner

• installation of expedia streets 98 in windows vista problem

  I like expedia streets 98 but cannot be installed in my Dell with windows vista home basic edition.  After installing and opening of the mapping program, my computer said I have problems with the Pushpins (there is no reference) and I restarted it following the instructions and still does not download.
  My Dell computer is 3 years old.  My old computer has XP and it works well with this program of mapping expedia... I love this mapping program.

  You can't use a program forever in modern operating systems.

  http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

  Windows Vista Compatibility Center

  First thing to do is to check its Vista compatibility at the link above, and if not to see what patches/solutions are available from its manufacturer...

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

  If this is not Vista compatible, read the info on the link above.
  It works for some programs, but not all.

  This applies to software programs, NOT hardware drivers.

  If it's Vista compatible > uninstall it > Re-download/save to your desktop > right click on setup.exe O run as admin.

  See you soon.

  Mick Murphy - Microsoft partner

• To the PSE11 windows 8 category PSE6/windows vista: problem catalog conversion

  Hello. I saved my PSE6 on external hard drive (I optimized/repaired before saving) and then installed PSE11 on the new 8 pc windows - no problem. Followed all the advice, I have seen/read to convert saved PSE6 catalog but doesn't seem to find (I tried custom location / browse and go to the folder where the backup is saved, but it just says: "no file matching your search").

  I then tried to install PSE6 on new computer restored catalogue him, then looked for the catalogue still in PSE11. It seemed now to find and convert, but some files where missing and a lot of keywords/tags as missing.

  I tried to uninstall the lot (including the removal of the files in the files they were saved in the new computer) and after looking at the Forum, tried to backup old PSE6 on old pc again, but this time the first saved metadata on files and then sustained upward (took HOURS!) Reinstalled PSE11 on the new computer and tried - back to the first problem - does not "see" the backup, even if I know it's there (there is a .tly file, etc.).

  I don't really want two versions of the PSE on the new PC and I REALLY don't want to have to start from scratch all 5000 marking files! I hope someone can help and tell me what I'm missing. I certainly not a seasoned PSE user, mainly due to lack of time and started with PSE6 knowing nothing at all. Am hoping to have more time to use PSE as I will work from home, but I just spent the major part of 2 days trying to figure this...

  Yes, of course. Please check that you check the box corresponding to the maintenance of the folder hierarchy.

  Thank you

  Catherine