Windows Vista, problem of black screen at startup

original title: Windows Vista black screen problem

I have a laptop that has an installation damaged Windows vista on it.

When he starts from the (or should I say trying to start), it's just a black screen, with the slider makes this action of spinning, but that is as far as it.

It does not start in safe mode

It will not boot into normal windows is

& When I run vista disc start Recovery option, he just said, is that the boot files are ok.

I'm eager to perform a new installation of vista on it, but the label of product key on the base of the laptop has been damaged and is unreadable.

Q. is possible to recover the product key of the installation that is damaged so that I can run a new installation?, (as I can't currently afford to purchase a license fee)

Thanks for any valid help

Craig

If you can get it running, you can use these to get the PK:

http://www.Belarc.com/free_download.html

http://www.magicaljellybean.com/KeyFinder/

If your Vista operating system is still active and running, use one of the programs above to find your product key.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If it's a DVD of vista, using the options you can try a system restore; read the info below.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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