Windows 10 AlienFX unable to switch fast profiles

Minor problem after update to Windows 10 - the Alienware AlienFX program is no longer able to make the quick switch of color profiles in the right click menu of the system tray.  Changing profiles directly through the main application user interface works very well.

When you try to make a quick change, an error dialog box appears with the following text:

Access to the path 'C:\Users\\Documents\AlienFX\Themes\Quick Change.ath' is denied.

It seems that there may be some differences between Win7 and Win10 authorization, but do not know what would need to be updated to fix this.  Are there plans for an update of the application itself to support Win10?

No help from Dell or Microsoft, I found the problem here.  I'd be willing to bet that you are also impossible to save all the files in your directory "C:\Users\" either, including Documents, photos, movies, etc. subfolders.  The problem is actually related to OneDrive, whose Win10 installation process actively encourages users to activate.  Unfortunately, doing so also live all your folder permissions and the only fire only way to solve the problem includes disabling OneDrive, and manually adding you return to the list of users who are allowed access to your own record.

This is related to the thread here:

You don't have to do the full procedure, described in the post, just the steps for disabling OneDrive and add you to the list of permissions for the folder.  I checked that this solves the problem of permission that has also plagued the AlienFX program.

We NEED Alienware to push Microsoft on a fix for this problem; they won't listen to individuals to make a priority to get a fix.  Absolutely, cela MUST come from their OEM partners.  It seems that Alienware has decided on a a response under the strategy of Microsoft here unfortunately, same wire so I did not have faith that everything will come from this.

I strongly urge you, if you have a system 'supported' to call their helpline and make specific reference to this thread. This question needs visibility, and we need support from Dell/Alienware to get this problem.

Tags: Dell Products

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