Windows 10 with Persona management do not sync

Hello

We have a strange problem

We test with 10 windows and the management of the persona, and so far the synchronization does not work. Folder redirection with persona works without any problem

[0] [11/05/2016 13:20:06:0260] [CSyncEngine::ProcessVssSnapshot] failed to create snapshot: 0x8004230C

[0] [11/05/2016 13:20:06:0291] [CSyncEngine::ProcessQueueThread] profile of reconciliation has failed for the user, will try again 1 minute

[576714] [11/05/2016 13:20:17:0354] [RTOLogon! VMWQueryEA] no EAs found: file: \Users\User\AppData\Roaming\Microsoft\Windows\SendTo

[576714] [11/05/2016 13:20:17:0370] [RTOLogon! VMWCreateOfflineFiles] has no opening of remote folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\SendTo, 0xC000003A

[576721] [11/05/2016 13:20:17:0370] [RTOLogon! VMWQueryEA] no EAs found: file: \Users\User\AppData\Roaming\Microsoft\Windows\SendTo

[576721] [11/05/2016 13:20:17:0370] [RTOLogon! VMWCreateOfflineFiles] has no opening of remote folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\SendTo, 0xC0000034

[576749] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Music.library-ms, 0xC000003A

[576749] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Music.library-ms

[576749] [11/05/2016 13:20:17:0370] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576749] [11/05/2016 13:20:17:0370] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576754] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\SavedPictures.library-ms, 0xC000003A

[576754] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\SavedPictures.library-ms

[576754] [11/05/2016 13:20:17:0370] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576754] [11/05/2016 13:20:17:0370] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576759] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Videos.library-ms, 0xC000003A

[576759] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Videos.library-ms

[576759] [11/05/2016 13:20:17:0370] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576759] [11/05/2016 13:20:17:0370] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576765] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\CameraRoll.library-ms, 0xC000003A

[576765] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\CameraRoll.library-ms

[576765] [11/05/2016 13:20:17:0370] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576765] [11/05/2016 13:20:17:0370] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576770] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Documents.library-ms, 0xC000003A

[576770] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Documents.library-ms

[576770] [11/05/2016 13:20:17:0370] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576770] [11/05/2016 13:20:17:0370] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576776] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Pictures.library-ms, 0xC000003A

[576776] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\Pictures.library-ms

[576776] [11/05/2016 13:20:17:0370] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576776] [11/05/2016 13:20:17:0370] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576791] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini, 0xC000003A

[576791] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini

[576791] [11/05/2016 13:20:17:0370] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576791] [11/05/2016 13:20:17:0370] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576796] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini, 0xC000003A

[576796] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\desktop.ini

[576796] [11/05/2016 13:20:17:0370] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070002

[576796] [11/05/2016 13:20:17:0370] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070002

[576801] [11/05/2016 13:20:17:0370] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries, 0xC0000034

[576801] [11/05/2016 13:20:17:0370] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries

[576801] [11/05/2016 13:20:17:0385] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576801] [11/05/2016 13:20:17:0385] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576850] [11/05/2016 13:20:17:0385] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries, 0xC0000034

[576850] [11/05/2016 13:20:17:0385] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Libraries

[576850] [11/05/2016 13:20:17:0385] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070002

[576850] [11/05/2016 13:20:17:0385] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070002

[576969] [11/05/2016 13:20:17:0463] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts\desktop.ini, 0xC0000034

[576969] [11/05/2016 13:20:17:0463] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts\desktop.ini

[576969] [11/05/2016 13:20:17:0463] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[576969] [11/05/2016 13:20:17:0463] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[576977] [11/05/2016 13:20:17:0463] [RTOLogon! VMWQueryEA] no EAs found: file: \Users\User\AppData\Roaming\Microsoft\Windows\Network shortcuts

[576977] [11/05/2016 13:20:17:0463] [RTOLogon! VMWCreateOfflineFiles] has no opening of remote folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\Network shortcuts, 0xC000003A

[576982] [11/05/2016 13:20:17:0463] [RTOLogon! VMWQueryEA] no EAs found: file: \Users\User\AppData\Roaming\Microsoft\Windows\Network shortcuts

[576982] [11/05/2016 13:20:17:0463] [RTOLogon! VMWCreateOfflineFiles] has no opening of remote folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\Network, 0xC0000034 shortcuts

[577033] [11/05/2016 13:20:21:0760] [RTOLogon! VMWQueryEA] no EAs found: file: \Users\User\AppData\Roaming\Microsoft\Windows\Network shortcuts

[577033] [11/05/2016 13:20:21:0760] [RTOLogon! VMWCreateOfflineFiles] has no opening of remote folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\Network, 0xC0000034 shortcuts

[577039] [11/05/2016 13:20:21:0760] [RTOLogon! VMWQueryEA] no EAs found: file: \Users\User\AppData\Roaming\Microsoft\Windows\Network shortcuts

[577039] [11/05/2016 13:20:21:0760] [RTOLogon! VMWCreateOfflineFiles] has no opening of remote folder: \Device\Mup\server\VdiProfiles\Profiles\User.company.V5\AppData\Roaming\Microsoft\Windows\Network, 0xC0000034 shortcuts

[577061] [11/05/2016 13:20:21:0854] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\ThumbCacheToDelete, 0xC0000034

[577061] [11/05/2016 13:20:21:0854] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\ThumbCacheToDelete

[577061] [11/05/2016 13:20:21:0854] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[577061] [11/05/2016 13:20:21:0854] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[577131] [11/05/2016 13:20:24:0854] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577135] [11/05/2016 13:20:24:0854] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577137] [11/05/2016 13:20:24:0854] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577139] [11/05/2016 13:20:24:0854] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577143] [11/05/2016 13:20:24:0854] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577147] [11/05/2016 13:20:24:0854] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577170] [11/05/2016 13:20:24:0886] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577173] [11/05/2016 13:20:24:0886] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577188] [11/05/2016 13:20:24:0901] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577192] [11/05/2016 13:20:24:0917] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577196] [11/05/2016 13:20:24:0932] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577200] [11/05/2016 13:20:24:0948] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577204] [11/05/2016 13:20:24:0964] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577206] [11/05/2016 13:20:24:0964] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577211] [11/05/2016 13:20:24:0979] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577213] [11/05/2016 13:20:24:0979] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577215] [11/05/2016 13:20:24:0979] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577217] [11/05/2016 13:20:24:0979] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577219] [11/05/2016 13:20:24:0979] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577221] [11/05/2016 13:20:24:0979] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577223] [11/05/2016 13:20:24:0979] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577232] [11/05/2016 13:20:24:0995] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577234] [11/05/2016 13:20:24:0995] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577236] [11/05/2016 13:20:24:0995] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577242] [11/05/2016 13:20:25:0011] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577244] [11/05/2016 13:20:25:0011] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577246] [11/05/2016 13:20:25:0011] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577252] [11/05/2016 13:20:25:0026] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577256] [11/05/2016 13:20:25:0042] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577258] [11/05/2016 13:20:25:0042] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577260] [11/05/2016 13:20:25:0042] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577262] [11/05/2016 13:20:25:0042] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577271] [11/05/2016 13:20:25:0057] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577295] [11/05/2016 13:20:25:0089] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete, 0xC0000034

[577295] [11/05/2016 13:20:25:0089] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete

[577295] [11/05/2016 13:20:25:0104] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070003

[577295] [11/05/2016 13:20:25:0104] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070003

[577364] [11/05/2016 13:20:25:0104] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete, 0xC0000034

[577364] [11/05/2016 13:20:25:0104] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete

[577364] [11/05/2016 13:20:25:0120] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070002

[577364] [11/05/2016 13:20:25:0120] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070002

[577422] [11/05/2016 13:20:25:0120] [RTOLogon! Failure of VMWGetFileInfo of RedirectFile]: process: explorer.exe, leader: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete, 0xC0000034

[577422] [11/05/2016 13:20:25:0120] [RTOLogon! Retrieved from RTORetrieveOfflineFile] user identity: path: \Device\HarddiskVolume2\Users\User\AppData\Local\Microsoft\Windows\Explorer\IconCacheToDelete

[577422] [11/05/2016 13:20:25:0120] [RTOLogon! RTORetrieveOfflineFile] WRONG received service: 0 x 0, ulResult: 0 x 80070002

[577422] [11/05/2016 13:20:25:0120] [RTOLogon! RedirectFile] RTORetrieveOfflineFile returned: process: explorer.exe, Offline: 0, 0 x 80070002

[577564] [11/05/2016 13:20:27:0339] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577568] [11/05/2016 13:20:27:0339] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577570] [11/05/2016 13:20:27:0354] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577574] [11/05/2016 13:20:27:0354] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577576] [11/05/2016 13:20:27:0354] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577594] [11/05/2016 13:20:29:0120] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577598] [11/05/2016 13:20:29:0120] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577600] [11/05/2016 13:20:29:0136] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577604] [11/05/2016 13:20:29:0136] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

[577606] [11/05/2016 13:20:29:0136] [RTOLogon! PreDC] was not able to interview EA: process: explorer.exe, path: 0xC000003B (null);

Envorionment details:

-VMware view 6.2.2 Build 3508079

-Windows Professional 10

-VMware Appvolumes 2.10

I have tried almost everything, first I thought that the cause was insufficient richt on the repository, but the lock has been created without any problems and the folder the user is created with the correct permissions

Thanks in advance!

Kevin.

Hey,.

The problem was solved by the activation of Services 'Microsoft Software Shadow Copy Provider'

Kevin.

Tags: VMware

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