Windows 7 64 bit - the mouse pointer doesn't move do not but the mouse is recognized and left/right click
Problem:
My mouse pointer is in the middle of the screen and will not go. If I have a left or right click, click on the system recognizes this, but does not respond to the mouse movement. My wacom tablet 's going to move the cursor.
I've been running the system for 6 months. This problem occurred only 4 days ago. All other features are OK and unchanged.
Solution attempts:
I bought another USB mouse and it has the same problem.
I also tried to reinstall the USB drivers as shown in the post of http://social.technet.microsoft.com/Forums/en/w7itprohardware/thread/20826bf8-996e-4622-96f5-09ab7a7d0b1f
Hardware / software:
- Generic PC with motherboard Gigabyte
- Intel Core i7 with 12 GB
- Windows 7 Professional 64 bit (active)
- Razer mouse connected via a USB cable
- Generic USB mouse is brand Legend
Please let me know if you need more information
Hi Ardeet,
Two other things I would say. First of all, have you been able to test your mouse on another machine to make sure it's working properly?
Also, have you been to the website of the manufacturer of your computer to update the drivers for your machine and chipset?
I hope this helps!
Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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