Windows 7 and I recently bought a h340′s Logictech USB headset. Does not work

First of all, I'm kinda a Luddite, so if you provide an answer, please make really simple as I'm not so bright.

Headphones with microphone and speakers work for my wife, but not for me.   I don't know if it's a problem with the software (Rosetta Stone) or if it's because I have a very deep voice (bass).  I would like to know how to test the helmet speakers and a microphone in windows (I have Windows 7) to ensure that it is properly installed and functional
any help is appreciated with gratitude!
Thank you
"dan."

Hello

Please:

1. connect your headphones to the computer via the USB port.

2. wait a moment that riders can automatically install.

(usually it will tell you in a balloon in the bottom right of the screen)

3. click on:

Start-> Control Panel-> Sound

and then click the recording tab.

4. check that the headset is listed with a green circle with a check mark to show that it is the default recording device.

(If it is not then right-click on it and select set as default device)

5 switch on the headphone and talk normally - you should see the bars on the right thumb up and down to show the levels you're talking about. Here is what mine looks like:

If the levels are not too high that you want to select your helmet in the box as shown above and then click the Properties button, and then select the levels tab set the slider to the right (= more) and then click OK. Now test again as before.

Also, check the cable from the headphones for any order of level or mute buttons. I do not see your helmet looking on the Logitech site, but worth a visit.

There are other ways to check the noise - like built in sound recorder. Please see:

http://windows.microsoft.com/en-gb/windows7/record-audio-with-sound-recorder .

You should be able to test that the part of the listener of your helmet when playing any sound or music.

Finally:

-Are you & your wife two using the same computer with these headphones?

-You and your wife use Rosetta Stone?

Tags: Windows

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