Windows 7 blue screen

Hello

I was on a chat room online with some of my friends and one of them said they had to send me something. I said OK and then all of a sudden, I got a blue screen and my PC automatically rebooted. Is it possible for someone to send me a blue screen? What is a virus or a malware?

I also experienced a slow computer and a few nights ago, I got two errors to shut down, which I did a thread on, but no response.

Thank you.

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)

This is the verification code of general bug for fatal errors, found by Driver Verifier.

1: kd > k
ChildEBP RetAddr
ae487b7c 82d82f03 nt! KeBugCheckEx + 0x1e
ae487b9c 82d 87766 nt! VerifierBugCheckIfAppropriate + 0 x 30
ae487c30 82c6e1c3 nt! VfCheckUserHandle + 0x14f
ae487c60 82c6e07d nt! ObReferenceObjectByHandleWithTag + 0x13b
ae487c84 82d 90836 nt! ObReferenceObjectByHandle + 0x21
ae487cac 8cc528c9 nt! VerifierObReferenceObjectByHandle + 0x21
WARNING: Information not available stack unwind. Sequence of images may be wrong.
ae487d1c 82a898c6 aswSnx + 0x1d8c9
ae487d1c 773c70f4 nt! KiSystemServicePostCall
0012f770 0x773c70f4 00000000

It looks like avast! references an incorrect handle as kernel mode. That said, avast! is still registered and loaded.

As I asked earlier, you did Remove avast! with the removal tool that I provided? If this isn't the case, please do. If you did, please run it again.

Kind regards

Patrick

Tags: Windows

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    I have worked with F8, F12 and F2 Setup and managed to do it boot from the CD.  I put in the diagnosis CD and ran the diagnostics for blue screen and hard drive errors - all tests passed.

    Then, I changed Setup to boot from the hard disk - but again received the blue screen.  Once back to the prompt, I tried running chkdsk/f and has received no indication of errors.  I tried chkdsk/f/r and can not access the recovery screen (it says it's an invalid order).  I tried to put it in C: > R and f: > R (F is my cd drive).

    Help!  How can I get rid of this screen?

    You damaged the Windows installation. If you have not saved the data on that hard drive, you may be able to get it back by using Linux Livecd such as Knoppix and copying data to an external hard drive. General information about the use of Knoppix for this are:

    You will need a computer with two cd drives, which is a dvd/cd-rw OR a usb thumb drive with enough capacity to store your data, OR a usb/firewire external drive to FAT32 (not NTFS) *. To get the Knoppix, you need a computer with a fast Internet connection and software third engraving. Download Knoppix .iso image file and create your bootable cd. Then start with her and she will be able to see the files in Windows. If you use the USB key or an external hard disk, right-click on its icon (on the desktop) to get its properties and uncheck "read only". Then click on it to open it. Note that the mouse action by default in the window manager used by Knoppix (KDE) is a simple click to open instead of double-click traditional MS Windows. If you want to burn CD/DVDs, use the K3b program.

    * My understanding is that you can now write on NTFS from Linux partition. If you wish to do this, Google for instructions.

    http://www.Knoppix.NET

    Once the data is safe, try a repair installation. If it works fine. If this is not the case, do a clean install of Windows.

    http://www.michaelstevenstech.com/XPrepairinstall.htm - repair install how-to
    http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
    http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - what you will need at hand

    You sound quite gifted in computer science but if the foregoing is not going to be your cup of tea (and that's OK!), take the machine to a competent computer technology instead. This is not a person of a type BigComputerStore/GeekSquad of the place. MS - MVP - Elephant Boy computers - don't panic!

  • After the updates of Windows a blue screen * STOP: 0x0000007E

    After running only a full windows update tonight. When the machine booted up back came to a blue screen with the message next stop:

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    After running through the diagnostics on all very well control, e.g. hard drive, memory, video, hardware, etc...  I can't start in safe mode, a previous state, whatever it is.

    I'm at a loss complete as to what I can do.  Any help would be greatly appreciated.

    Thank you

    Mark

    After running only a full windows update tonight. When the machine booted up back came to a blue screen with the message next stop:

    STOP: 0X0000007E (0X805C49B8, 0XF7A742B4, 0 X 80000003, 0XF7A73FB0)

    After running through the diagnostics on all very well control, e.g. hard drive, memory, video, hardware, etc...  I can't start in safe mode, a previous state, whatever it is.

    I'm at a loss complete as to what I can do.  Any help would be greatly appreciated.

    Thank you

    Mark

    UPDATE:

    I ended the disc of Windows running in the repair mode, and it fixed the problem.  Fortunately, no files have been lost!  And I started a return costs upward as well ;)

    I hope that the update will be fixed soon.

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