Windows 7 bluetooth problem

I am trying to sync my lg with my samsung Tablet phone and bluetooth does not work. under the heading radio bluetooth in Device Manager it says generic bluetooth adapter and the microsoft bluetooth enumerator

When I go to the Control Panel, view devices, I see my phone, but it is grayed out. It looks like this when I try to double-click to access:

Hello

Thank you for the update.

Remove and then reinstall the device:

a: Click the button start , click Control Panel, click hardware and soundand then click on Bluetooth devices.

b: Select the device that is not working, and then click delete.

c: Click Add press the reset button on the device (or make it discoverable following the manufacturer's instructions), select the device is set up and ready to be found check box, and then click Next.

d: If the device is not found, repeat the previous step. When the device is found, select it, and then click Next.

e: Follow the remaining instructions in the wizard.

Tags: Windows

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