Windows 7, can't reinstall Creative Cloud desktop application.

Downloaded last week, subscribed, downloaded LR and Psalm

PC was able to be infected by malware.

The necessary system restore.

Thus, downloaded again... CC will not install... Setup could not initialize. Please download Adobe Support Advisor to detect the problem.

That no longer exists?

Tried to delete the previous left behind records of Adobe but always used to install.

uninstall all cc

own use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

then reinstall.

If this does not work:

start at the top and work your way down to apply applicable patches until your problem is solved.

If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

If your error is:

"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

first of all, rename folder OOBE OOBE.old.

to find the OOBE:

Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

Mac os: HD > library > application support of > adobe > caps

Mac os: USER > library > application support of > adobe > OOB

If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

If you use an installation dvd:

Copy the contents of the drive in a desktop folder and install from this directory.

If you are using a mac:

1. try to create a new user account in Mac with administrator privileges.

2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

5 restart the installation.

If everything is applicable above fails, check your Setup logs:

http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

Tags: Adobe

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