Windows 7 computer bought at Futureshop - this copy of windows is not genuine.
Hello
We bought a laptop HP from Futureshop in Sept 2011 and everything worked fine until 2 days ago. We are running Windows 7 Home Premium. When we bought the computer, technicians from Futureshop installed service pack 1 and all other updates. The operating system has been pre-installed and activated.
Two days ago suddenly while on Facebook, we got a pop up that says "this copy of windows is not authentic. Since that, we get the same message in the lower right desk top. We thought that this might be some malicious programs and therefore we have executed a number of analyses on the computer but have not found any viruses or malware. Y at - it a fix for this or do we need to reactivate our copy of windows?
If you have not yet done so, try to activate again. If activation fails, see the Microsoft Diagnostics real link below.
Activate Windows 7 on this computer:
http://Windows.Microsoft.com/en-us/Windows7/activate-Windows-7-on-this-computer
Case of failure of the online activation:
Call Microsoft use the manual phone Activation
1. open Windows Activation - click on the Start button, right-click computer, click Properties, then click the option to activate Windows now or change your key.
2. click on show me other ways to activate.
3 type your Windows 7 product key (check the bottom of the laptop and the battery Bay) and then click Next.
4. click on use the automated phone system.
5. click on the location nearest you from the drop-down list, and then click Next.
6. dial one of the available phone numbers listed.
7. do not select all options and wait for a person pick up, then explain what happened.
If you are still unable to activate:
(1) download and run the Microsoft Genuine Diagnostics tool:
http://go.Microsoft.com/fwlink/?LinkId=52012
(2) then copy and paste your results for inspection.
Questions about installing Windows 7?
FAQ - Frequently Asked Questions from Installation Windows 7 & responses
Tags: Windows
Similar Questions
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Why do I get "this copy of Windows is not genuine. Build 7601, Windows 7 "? Windows was preinstalled on my computer when I bought 7 years ago. This message just started yesterday.
The label on the bottom of my laptop is worn and unreadable. I prepare some restore disks when I bought it all first.
Also, is it safe to use with this message? I am more sensitive to the virus and malware?
When I ran the MGADia.exe, I received the following:
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {41B72C8D-9D6E-4B69-95F3-C47B98DFEC93} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150715 - 0600
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{41B72C8D-9D6E-4B69-95F3-C47B98DFEC93} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-3695335249-1752219722-1893319484 Hewlett-Packard SLIC-MPC Hewlett-Packard F.14 20090922000000.000000 + 000E3503D07018400F8 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 HPQOEM SLIC-MPC 100 100 Microsoft Office home and Student 2007 12 52F2E9A2A000F38 wJr2hKpGU8wDb57KL876WZXKYT8 = 5591357-81602-924-68635 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2682009
Installation ID: 002050161536719566617756842704942491320285130926883054
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: Notification
Notification reason: 0xC004F059.
Remaining Windows rearm count: 2
Trust time: 08/03/2016-20:20:50Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: PASS
Event timestamp: 1:6:2016 08:43
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: NAAAAAEAAgABAAIAAAABAAAABAABAAEA6GHuySp0Ejd6f1iV4sfgC34fsPa8wADj3utGyg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, table invalid SLIC
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-MPC
HPQOEM FACP SLIC-MPC
HPQOEM HPET SLIC-MPC
START HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC SLIC-MPC HPQOEM
SSDT PmRef CpuPmKay
You must activate Windows 7 by using the product key on the COA sticker on the casing of the computer, or inside the battery compartment.
Select Start, right-click computer, click Properties, select change product key (under Windows Activation) and enter the product key of 25 characters (from the COA sticker). Click Next to activate via the internet. Restart your computer.
-Product key of letters and numbers-
Do not confuse the letter B with the number 8, the letter Q and the letter O, and the letter G with the number 6.
Not used the letters: A, E, I, O S U Z l. numbers and you not used: 0 1 to 5.
The product source letters and figures: Stuart W J
http://answers.Microsoft.com/en-us/profile/4b0846b4-711f-4347-A784-741660b06fb7#user-profile-tab-profile -
Windows 7 Build 7600 this copy of Windows is not genuine - I can only run the computer in safe mode
My son - under Windows 7 Home Premium - Dec 2010 laptop, purchased at Future Shop
It has worked well for the past 2 years. Suddenly, on Saturday, he stopped doing anything.
That's happened?
I don't know, but when I started upwards, normally, all I get is the 'black screen of death", with the words"Windows 7 Build 7600 this copy of Windows is not genuine ".
I CAN'T DO anything HERE - can't make a right click, left click, CTRL ALT DEL, menu button - nothing worksSo I rebooted in SafeMode with networking - everything works fine.
I have tried many fixes - when I read the topics - but NONE OF THEIR WORK in safe MODE
slui.exe 4? Does not work in safe mode
Run? Does not work in safe mode
Start - computer - properties - activate windows now? Does not come to the top, in safe mode
However, he won't come to the top with a status or product ID
Starter - activate windows? does not work in safe mode
I tried to download the windows / microsoft / genuine / validate the tool - but guess what, that didn't work either - update installation failed - error information 0x8007043C - probably does not work in safe mode - but that's all I have As
I did a system restore - it 'worked' but ran very slow - and then when I restarted, the problem came back.
and many othersI ran Avast free on it - and anti-octets Malware - nothing - but I can only run in safe mode.
Avast has some programs that run on the system re - start - but it does not start in normal mode - if none of them workI read a lot of topics on this - and I'm VERY FRUSTRATED
I used another laptop - does the slui.exe 4 - and he asks me the activation key? I can't that - not in safe mode
I called the phone number - and talked to anyone - they told me to go through the www.howtotell.com - and report a counterfeit copy. But it's NOT a COUNTERFEIT copy.
OK - it's perhaps - but why it worked for 1.5 years? And I bought from FutureShop, so should be reliable. And I have the certificate of Authenticity on the backDon't forget - I can't do anything either in normal mode - but the Safemode with network works perfectly well.
So, I don't know what to do.
I don't think that's my problem - I bought a genuine copy, a reliable retailer.
Anything you can do to help, would be greatly appreciated.I agree with this assessment.
Hard drives come with a large number of spare sectors 'invisible' - it's only when they all well used by repair mechanisms built-in to the reader that the number of bad sectors Windows begins to increase from zero (in your case, it is a sector) means that there is already a significant degradation of the drive, and you can expect the count to start sooner or later back.
-
Screen reads Windows Vista (TM) Build 6002 this copy of windows is not genuine.
I had this for 4 years and no computer has ever seen this. I'm on anyway by clicking on "Activate later."
All the 'Help' forums I see suggest retype the product key. The sticker on my computer has a series of 20 characters of 5 letters and then 15 numbers without dashes or breaks.
When I retype it, on the second character (letter) he stops because the field says "invalid character": he wants a number when my product has letters.
In the system when I go to start. Computer. Properties of the system. He also says that I need to activate and has a product ID number with numbers and letters (5 numbers-3 letters-7 digit numbers 5) - but that doesn't work either. I don't know what product key to use because the two seem invalid now or my computer does not allow me to type the right pair...
so far.
All the advice give me links that do not work, such as:link does NOT-work window starts then disappearshttp://go.Microsoft.com/fwlink/?LinkId=52012 this does NOT work either...Help!
Because my computer is more than 3, I can not yet ask questions by phone. Each application number for my service code that crashes then upwards on me are not covered...
Thanks for any help-i'm mystified as to how this could happen right now. I have not downloaded new programs recently...
I'm afraid to try to uninstall because I don't want to lose my itunes or personal files...
I guess I need to just unplug and get a flashlight, because I easily see not no sticker on my computer with that type of number... it seems crazy that the number is not available otherwise.
If the worst comes to the worst and you have a vista OS preinstalled, Dell, HP or whatever, you do not say, contact the manufacturer of your machine and ask them to send you a set of vista recovery disc and reinstall the operating system to how you bought your machine
normally, these recovery disks do not require an input key product on your part
and they do it for a nominal cost of $
________________________________________________________
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer
Ask them of the exact key sequence
and the same thing applies to that too; No product key entry required by you
________________________________________________________
but make sure you save all data 1.
make backups on an external hard drive or DVD
see if this information helps you
How to make a backup of your data (all Vista versions)
http://www.vista4beginners.com/how-to-backup-your-data
How to restore your files
-
Why my computer says "Windows 7 build 7601 this copy of windows is not genuine
My laptop is 3 or 4 years and one month ago, it crashed I took it to a computer tech and he replaced the hard drive. Since then he has demonstrated this message in the right corner "Windows 7 build 7601 this copy of windows is not genuine". Why it shows this message and how to fix it?
Ask you to gothrough the thread below:
-
This copy of Windows is not genuine? How can it be that I bought?
I bought my Windows 7 when I bought my office and now it is said, this copy of Windows is not genuine. Please help me solve this problem, I don't want to buy windows again.
Try these steps and follow the instructions on the screen.
1. Click Start and type run and press ENTER, and then type: slui.exe 4 in the prompt to run it.
2. then press the ENTER"" key.
3. Select your "country" in the list.
4. choose the option "activate phone".
5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
Let us know if that helps.
-
What should I do when my computer screen is showing this .windows 7 Build 7601 this copy of windows is not genuine.could it be a scam or not.
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012 -
I get a 7601 "this copy of windows is not genuine" on my computer refurbished
I get a 7601
This copy of windows is not genuine
?
(windows 7)
Windows Edition home premium
Moved from the community involvement Center
Original title: on refurbished computers
To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop -http://go.microsoft.com/fwlink/?linkid=52012 )Once downloaded, run the tool.Click on the button continue, after a short time, continue button will change to a copy button.Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message. -
This copy of windows is not genuine - 0xC004F063 bios of the computer is missing license required
I had a friend install a SSD on my laptop about a month ago, and my Windows 7 installation worked fine. But yesterday, I suddenly had this error message saying that my copy of windows is not genuine. Can someone help me with this?
It is the diagnostic report:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {68877C01-F655-48DC-BA8F-FC614A29BF77} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7600.win7_gdr.130104 - 1435
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{68877C01-F655-48DC-BA8F-FC614A29BF77} 1.9.0027.0 6.1.7600.2.00010300.0.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-1547156946-2243871481-593275757 Hewlett-Packard HP ProBook 5320 m Hewlett-Packard 68AFU worm. F.20 20110916000000.000000 + 00093B90600018400FC 0813 0409 Romance Standard Time(GMT+01:00) 0 3 HPQOEM SLIC-MPC 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7600.16385Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-2067-7600.0000-0842013
Installation ID: 004832361196076674551954651255134730168343993681566451
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: Notification
Notification reason: 0xC004F063.
Remaining Windows rearm count: 3
Trust time: 25/03/2013 20:06:48Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 3:9:2013 17:02
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID hash: MAAAAAAAAgABAAEAAAACAAAAAwABAAEA6GH0rrhqiIJcr1gH7CkE1qgoPPxsq1xdActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC HPQOEM 149 B
FACP HPQOEM 149 B
HPET HPQOEM 149 B
MCFG HPQOEM 149 B
ASF! HPQOEM 149 B
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SLIC SLIC-MPC HPQOEM
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhcielineesprit
The problem is that your system cannot properly read your BIOS SLIC table - maybe it's a minor problem, or it is possible you have a counterfeit installation.
Please try first to re-create the license store.
Re-create the license store
Go to start > all programs > Accessories
Right-click on command prompt and select run as administrator - accept the UAC prompt
Run the following commands in the command prompt window, press enter at the end of each
net stop sppsvc
(expect that the service is stopped before entering the following lines)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
Tokens.bar tokens.dat REN
net start sppsvc
slui.exe
After a few seconds, the Windows Activation dialog box appears.
You may need to reactivate and/or re - enter your product key or Activation can occur automatically.
If you are prompted for your key, use one on the COA sticker on the case of the machine
Restart and after returns with a new report MGADiag
-
I just got a black screen with "this copy of Windows is not genuine".
Original title: OS not real question?
Well, I bought a computer off Craig's list this week. Yes, I know this isn't the safest place to get a computer, but what's done is done. The current operating system of the computer is Win7. However I just got the black screen with "this copy of Windows is not genuine". I looked at the back of the computer and saw that he has a real sticker Win XP Pro. So is there anyway I can just download XP Pro on this computer and be good from there?
Thank you
KnightChainCheck with the manufacture of the computer to see if you have a "recovery partition" and how to use it to restore XP or if they still have the support of Windows XP available with they can send you to usually a small fee.
J W Stuart: http://www.pagestart.com
-
Original title: corrupt Windows Vista
I have vista business and I think he got corrupted when I went overseas. Now it asks me always to activate and insert the restore disc but I've mislaid and cannot locate my restore disk. Also on the bottom, it indicates that this copy of windows is not genuine? Please help anyone on how I can restore this back to the original.
Thanks in advance for any help.
Hello
There are several methods to reinstall Vista.
See which way suits you.
There is no Windows Vista downloads available from Microsoft.
You can contact your computer manufacturer and ask them to send you a set of recovery disks.
They should do this for a small fee.
To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:
You need to change the Boot order to make the DVD/CD drive 1st in the boot order:
How to change the Boot order in BIOS:
http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm
"How to replace Microsoft software or hardware, order service packs and replace product manuals.
http://support.Microsoft.com/kb/326246
And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.
The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)
Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.
Ask them to the proper key sequence.
And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.
Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.
If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.
Some manufacturers have more available Vista recovery disks.
If this happens, you may need to try this instead:
You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.
Other manufacturers recovery DVDs are should not be used for this purpose.
And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs
Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:
"How to do a clean install and configure with a full Version of Vista '
http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html
And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.
And phone Activation may be necessary when you use the above installation method.
"How to activate Vista normally and by Activation of the phone '
http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html
See you soon.
-
Yesterday a notice appeared on the lower right of my saying (black screen) desktop "Windows 7 Build 7601 this copy of Windows is not genuine." The computer is a Dell XPS1702x I bought the 29/08/2011 and never had a problem before. I have two drives to Windows 7 Ultimate and Office 2010 Professional Plus, that are installed on the system. I have read other threads and will display the results of the diagnostic MGA. The computer seems to operate normally, other than the appearance of the desktop. Thank you.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0xc004c4a2
Windows product key: *-* - QTKDC - 9JP9R-7YQ4W
Windows product key hash: LAa5VzOauhifbpkarThaNnoxIHE =
Windows product ID: 00426-068-4219667-86449
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-7YQ4W 00426-068-4219667-86449 5 S-1-5-21-4293924323-3853597980-1831477738 Dell Inc. Dell XPS L702X system Dell Inc. 18 20120618000000.000000 + 000EC9E3D07018400FE 0409 0409 Time(GMT-05:00) Standard is 0 3 DELL QA09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-421966-00-1033-7601.0000-2442011
Installation ID: 008665674842846195738000375140722936785755011313905813
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 7YQ4W
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Time to trust: 24/01/2013 07:59:54Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: 0 x 0000000000000000
Event timestamp: 1:23:2013 16:52
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Aware of Hash HWID: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1W4vQ2TmMiVNAr9pa + 9oRerDiUMS5zActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL QA09
FACP DELL QA09
HPET DELL QA09
MCFG DELL QA09
QA09 DELL SLIC
SSDT DELL PtidDevc
ASF! REFERENCE DELL QA09
SSDT DELL PtidDevc
SSDT DELL PtidDevc
SSDT DELL PtidDevc
UEFI DELL QA09
UEFI DELL QA09
UEFI DELL QA09ignore the error message. the report will still be copy and paste.
Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).
It is simply too complicated to try to resolve the multiple problems in the same thread.
How to post in your own thread
http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5
-
"Windows 7 Build 7601 this copy of Windows is not genuine" after several teething problems
Well, a few days ago, I had repeated problems where after my machine has started, things were not running right. Several programs that start automatically at startup were suspended, others were not run at all and I had to reboot several times in a row until I was a session that would normally be. This last day, he won't even be me a normal session.
And then I got the dreaded error "this copy of Windows is not genuine" and it starts just a black screen and I do not get any further. (I started this time in Mode safe mode with networking). I have a disc of Win7 Pro DVD bought Age of return and progressed through several machines with it. Always a machine at the same time, of course.
MGADiag output follows.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Validation caching Code online: n/a, hr = 0x8007043c
Windows product key: *-* - 63PWH - 7827 D-H6DXC
Windows product key hash: 0Eb + 4si3XqLKounuUi41qzHBtps =
Windows product ID: 00426-OEM-9154295-97930
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1C2298F9-ADDF-430E-A50E-B8F1D185EBF5} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed by: Microsoft
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150928 - 1507
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{1C2298F9-ADDF-430E-A50E-B8F1D185EBF5} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-H6DXC 00426-OEM-9154295-97930 3 S-1-5-21-118719561-41743233-1106231141 MSI MS-7693 American Megatrends Inc.. V2.0 20130107000000.000000 + 00039A23507018400F2 0409 0409 Time(GMT-05:00) Standard is 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0x8007043C' to display the error text. "
Error: 0x8007043CWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: not registered - 0x8007043c
Output beyond bitmask:--> HWID data
Current Hash HWID: LgAAAAEABAABAAEAAAAAAAAAAQABAAEAHKJqUfyIVPIQM9qMgApc5ZQ3TjBudQ ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
ALASKA APIC HAS M I
FACP ALASKA A M I
HPET ALASKA A M I
ALASKA MCFG A M I
FPDT ALASKA A M I
SSDT AMD POWERNOW
IVRS AMD RD890SWell, it's flipping strange... NOW everything is back to normal. oO that everything started automatically starts very well and not more "this copy of Windows is not genuine" message. I didn't have anything under the hood to fix, he has finally decided to go back to normal. :/
-
Hello
I have a laptop Packard Bell Easynote I bought a few years back from a major retailer of the high street.
I the have not used for a few months.
Today I turned on it & it is automatically downloaded & installed a load of updates of Windows 7.
Now I have a regular black desktop and a note at the bottom right, "windows 7 build 7601 this copy of windows is not genuine".
I am running windows 7 Home premium 64-bit, service pack 1.
How can I tell the laptop that my copy of windows is genuine. ??
Please answer each of the following [admittedly tedious] diagnostic questions in a list numbered corresponding type in your very next answer, preferably without quote my post:
1. when (date approximately) did you buy the computer?
1B. not a Win7 64 bit are preinstalled on the computer when you bought it, did you do a clean install of Win7, or did upgrade you the computer to Win7?
2. What is the full name of your application or the installed antivirus security suite and when (date about) is your subscription current expires? What (other than Defender) anti-spyware applications are installed? What third-party firewall (if applicable)?
3 a Norton or McAfee application ALREADY installed on the computer as you bought?
4. do you have a free trial Norton or a test of free McAfee [CHOOSE ONE ANSWER] come preinstalled on the computer When you bought it? (No matter if you have never used or activated).
5. KB2925418 is, KB2929961 and/or KB2930275 listed in installed updates(not update history)? [1]
5b. How about KB2909921, KB2916036, KB2912390 or maybe KB2909210?
6 assuming that Java is installed => is 51 update Java Version 7 (or higher) installed? TEST HERE in USING INTERNET EXPLORER ONLY! -online http://java.com/en/download/installed.jsp
7 is Adobe Flash Player v12.0.0.77 (or higher) installed? TEST HERE in USING INTERNET EXPLORER ONLY! -online http://www.adobe.com/software/flash/about/
8A. is Internet Explorer 8 (IE8), IE9 or IE10, IE11 installed?
8 b. is Firefox, Chrome or any other alternative browser installed?
9. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner. Advanced System Optimizer. CCleaner Registry Cleaner)?
==============================================
[1] start | Control Panel | Programs and features. See installed updates (in the left menu) -
After 3 years, Windows 7 is by declaring: "this copy of Windows is not genuine."
I am a newbie and my problem I encounter is after 3 years or more the use of Windows 7 that came with this computer when I bought it has a message that says:-"Windows 7 Build 7601, this copy of Windows is not genuine? I have no idea how solve this delimma, or even knowing what he's talking about? So please help me!
I don't know what information should I include, so I'll give you everything I can find.
Windows 7 Home Premium
Reference Dell
Model Vostro 230
4.4 Windows Experience Index score
Processor Intel (r) Core (TM) 2 Duo CPU @2.93 GHz 2.93 GHz E7500
Installed Memory (RAM) 4.00 GB (296 GB usable)
Type 32-bit operating system
Then he said: Activation of the window: you must activate today.
probably you type it wrong
Use a bright light and a good magnifying glass to read the key.easy to confuse: B and 8, G and C, 6 Gunused characters.E, U, I, O, A, S, L, Z, N and 1.0
Looks like Dell technology has replaced the motherboard with another who has not had a good slice table.
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