Windows 7 does not start successfully - just says that it is "Logging Off".

It is Windows 7 Home Premium on a new Toshiba Satellite Pro laptop.  We bought a month ago and have been using it without any unusual problems.  He has two accounts on this subject (an Admin, limited to one).

Today, without warning, he lost contact with another PC on our internal network - just did nothing when we have tried to reach this node.  While trying to diagnose this problem, the screen has become Milky - IE as it does when a task is suspended or he's busy somehow.  I've logged on to the administrator account and everything was normal, including the node of the network which I could access good.  When I went back to the other account, the screen was always in milky way, so I decided to try a reboot.  He said "Logging Off" but did not exceed, so I've finally turned off manually.  Since then, when I turn it on, all I am (instantly) is the pale blue normal Windows screen with "Logging Off" and the little circle that indicates that he is dealing with something (and 'Windows 7 Home Premium' at the bottom of the screen).  I can't do anything other than that.  I tried holding F8 to the low and various other things during the start to try to get a response, but it is completely insensitive outside of what I described above.

Can you please what may be at fault here, nor the few items I could try that may help more diagnosis.  Thanks, any help would be appreciated.

If you get strange Windows screen instantly when you turn on the laptop so you never really off. He is currently in sleep or Hibernate mode. To really turn it off, press the power button for 10 seconds or remove the battery and the power supply.
_________________________

If this answer solves your problem, please click "Propose as answer" so that the thread can be closed. Thank you.

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