Windows 7 Home Premium does not load
I am currently in safe mode with network. The two safemodes work very well.
However, my Normal Windows 7 Home Premium will not load. I get a black screen after startup. Windows will not even go to the Page of the user.
I was at my desk and clicked on the Mozilla Firefox browser. When a guest is up asking if its 'ok' firefox in the Trash Dump. Then, he gave me 29 guests asking if it is "ok". Of course, I clicked 'No' which then froze my computer.
Then, I Hardbooted the computer and went to restart. After the bios loading system... my computer would achieve was a black screen.
Since then, I did a system restore to several days before. And that has not fixed the problem.
My guess is that I've damaged some system files? Or is it a virus. I use Avast basic protection.
Please get back to me with more information. Thank you
Hi Michael,
Thanks for posting your query on the Microsoft Community.
According to the description, I understand you get a black screen after start up.
This could happen due to conflicts between third-party applications.
You can disconnect all external devices except the keyboard and mouse and check if you are able to boot to the desktop and check.
I also recommend what to do the Startup Repair. Follow these steps:
To perform a Startup Repair follow these steps:
Insert the Windows 7 DVD and restart the computer.
When we are asked to press a key to boot from the DVD, please press enter or the SPACEBAR.
Choose your language settings, and then click Next.
Click on repair your computer.
Select the operating system you want to repair, and then click Next.
In the System Recovery Options menu, click Startup Repair. Startup Repair can invite you to make choices as it tries to solve the problem, and if necessary, it may restart your computer, because it makes the repairs.
Access the link below for more information on the Startup Repair:
http://windowshelp.Microsoft.com/Windows/en-us/help/5c59f8c1-b0d1-4F1A-AF55-74f3922f3f351033.mspx
You may consult:
http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7
Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.
Tags: Windows
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