Windows 7 screenshot utility does not like it should

I would like to know what that this description of the sounds as it might be to anyone who might recognize what my colleague is a must-see and described below after that she press the Prnt Scrn on the keyboard in office.

. . . Copying starts...

The circle is much larger than the small program loading circle spinning. A little more than an inch across and there are two lines that appear at a time and two sets to leave numbers that you know the size of the image, I guess.

The lines move separate from the circle, numbers, follow one of the lines. A line up and down and the other on the side and move at the same time. As if you put an X in the middle of the page, drew the lines to meet the X, and while they move follow the X is on the best way to describe what I see.

When you click on to try to get a picture, you see only the section of the page under where the circle sits. He enlarged so it is just color, can't point to something distinctive.

. . . Copy the ends...

Thank you for your attention to this issue.

Hello
 
I aplogize for the inconvenience that you have had to face.
 
And I understand that you have problems with the help of the screenshot feature.
 
But, I could use a screen shot of the issue as well, please follow the link below to do the same.
 
How to include a screenshot in your message

I hope this helps. Otherwise, answer this answer and we will be happy to help you further.
 
Thank you

Tags: Windows

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