Windows 7 update problem X220T KB3097877

After the update to KB3097877, my laptop starts with the connection icons. If I click on the user icon, the screen changes, but after a few seconds is just shows the icons of connection again. Research on the web suggests that the question of the cause is related to the touchscreen. Microsoft has corrected the updated with a revised file.

My problem is that I can't go past the login screen to uninstall the update. The computer is my son and he had to buy it through high school, that he went. I have no boot disk and there is no dvd drive. Try to restore it does not work because it asks for a disc.

Any ideas on how I can overcome this issue so I can uninstall it? Thanks for any help you can provide.

Good news! I kept pressing the Windows key and the R key at the same time because that's what the MS tech told me to do the first time. It doesn't seem to do anything, but after a while, I noticed the shutdown/restart/sleep button had a point exclamation and when I clicked it, it installed more than updated and now it works. Do not know what causes this late response but I'm happy to have it fixed. Thanks to everyone who helped with their comments.

Tags: ThinkPad Notebooks

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